com.snc.on_call_rotation.catch_all_wait_time Sets how long a user has to respond at the catch-all escalation level. The default is 900 seconds, so users have 15 minutes to respond before the configured wait ends.
900The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | This property defines the response wait time for users during catch-all escalations, impacting how quickly issues are addressed. |
|---|---|
| What area does it affect? | On-call rotation management |
| What does the default mean? | The default value is "900", which is the baseline setting used unless it is changed. |
| When should you review it? | Review this property when adjusting response times for on-call staff or during incident management planning. |
Raw metadata from the property record.
| Property name | com.snc.on_call_rotation.catch_all_wait_time |
|---|---|
| Sys ID | a0f693a877801010cfb82191a9106104 |
| Type | string |
| Application | Global |
| Default value | 900 |
| Description | Waiting time in seconds for user to respond when escalation level is catch all |
| Updated | 2024-05-25 03:39:05 |
Official references and nearby text excerpts where this property appears.
com.sncOther properties in the same namespace.
com.snc.on_call_rotation.calendar_macro
This property defines the macro that enables calendar features for managing on-call rotations, defaulting to t
com.snc.on_call_rotation.calendar_read_roles
This property defines a comma-separated list of roles that can access the on-call calendar, impacting visibili
com.snc.on_call_rotation.calendar_span.max_date_range_days
This property limits the date range for on-call rotation visibility in the calendar to a specified number of d
com.snc.on_call_rotation.calendar_span.max_time_off_days
This property defines the upper limit for time off days in on-call rotations, impacting how far in advance sch
com.snc.on_call_rotation.cover.color
This property defines the color used to represent on-call coverage for roster members, enhancing clarity in sc
com.snc.on_call_rotation.escalation_rule_rota_overlap
This property determines the escalation rules for overlapping shifts, allowing escalations to outgoing, incomi
com.snc.on_call_rotation.factor_daily_rotation_interval_all_day
It configures the timing of daily rotation changes for all-day schedules, either at midnight or at the defined
com.snc.on_call_rotation.ie_minimum
It specifies the minimum Internet Explorer version, currently set to 10, necessary for the On-Call Calendar to