Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
This property configures whether a Task SLA's stage is set to breached when the breach time is exceeded, aligning with legacy behavior from 2010. |
| What area does it affect? |
SLA Management |
| What does the default mean? |
The default value is "false", which means this behavior is disabled by default. |
| When should you review it? |
Review this property when migrating from legacy systems or when troubleshooting SLA breach reporting. |
Out of the box property record
Raw metadata from the property record.
| Property name |
com.snc.sla.compatibility.breach |
| Sys ID |
b44e6d0d0a0a2c8f409941dc52ecad8b |
| Type |
boolean |
| Application |
Global |
| Default value |
false |
| Description |
<span style="font-weight:bold;font-size: larger">Enable compatibility with 2010 'breached' stage for SLAs<br/></span>Set to yes to set a Task SLA's stage field to <b>breached</b> when it exceeds the breach time<br/><b>Note: </b>this is legacy behaviour as the 2011 engine sets the <b>Has breached</b> field to indicate that a Task SLA has exceeded the breach time |
| Updated |
2024-05-25 05:05:42 |
Sources
Official references and nearby text excerpts where this property appears.
Context preview
Snippet 1
... • Type: choice list • Default value: 2011 com.snc.sla.engine.async Run the 2011 SLA engine asynchronously after task insert or update operations. • Type: true | false • Default value: false com.snc.sla.compatibility.breach Enable compatibility with 2010 'breached' © 2026 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc., in ...
Related properties
More in com.snc
Other properties in the same namespace.
All 451 properties in com.snc →