com.snc.sla.default_conditionclass The com.snc.sla.default_conditionclass property specifies the script include used to evaluate SLA conditions in the 2011 SLA engine. Admins may need to change this to implement custom SLA condition rules for specific requirements.
SLAConditionBaseThe answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | This property allows the configuration of the default script include for SLA condition evaluation, enabling customization of SLA condition rules. |
|---|---|
| What area does it affect? | Service Level Management |
| What does the default mean? | The default value is "SLAConditionBase", which is the baseline setting used unless it is changed. |
| When should you review it? | Review this property when customizing SLA conditions or implementing specific SLA requirements. |
Raw metadata from the property record.
| Property name | com.snc.sla.default_conditionclass |
|---|---|
| Sys ID | 956cb8b40a0a2c8941be2324e33ae3a9 |
| Type | string |
| Application | Global |
| Default value | SLAConditionBase |
| Description | <span style="font-weight:bold;font-size: larger">Default condition type<br/></span> Enter the name of the script include used to evaluate SLA Conditions for the 2011 SLA engine. You can use this to override with your own extension of the SLAConditionBase script include.<br/> For more information on condition types click <a href="http://docs.servicenow.com/?context=CSHelp:SLA-condition-rules" target="_blank">here</a>.</div> |
| Updated | 2024-05-25 05:09:01 |
Official references and nearby text excerpts where this property appears.
com.sncOther properties in the same namespace.
com.snc.sla.condition.log
This property configures the logging verbosity for SLAConditionBase, allowing for different levels of log deta
com.snc.sla.condition.timers
This property activates all SLACondition timers, allowing for comprehensive testing of SLA functionalities wit
com.snc.sla.condition_class.caching.enabled
This property enables or disables caching of SLA condition script instances during SLA processing, affecting h
com.snc.sla.debug
This property activates detailed logging for SLA calculations, which can help identify issues during testing.
com.snc.sla.engine.async
This property configures the SLA engine to run asynchronously, creating a scheduled job for task updates, or s
com.snc.sla.engine.version
This property configures the system to utilize the 2011 version of the SLA engine, enabling updated functional
com.snc.sla.flow.log
This property configures the logging level for TaskSLAFlow, allowing for different levels of log detail based
com.snc.sla.get_task_from_db
This property configures the SLA processing to fetch records directly from the database for specified Task tab