Property reference

`com.snc.wm.wo.task_window_days`

Sets the day window used to estimate a work order task's end date from the selected agent's or crew's schedule. The default is 14 days, giving multi-day scheduling a two-week window for that calculation.

Default: 14
Type: integer
Application: Global
Category: Customer Service & Field Service

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do?	It defines the default duration in days for scheduling tasks, influencing the estimated end date based on agent or crew availability.
What area does it affect?	Field Service Management
What does the default mean?	The default value is "14", which sets the baseline numeric behavior for this property.
When should you review it?	Review this property when adjusting task scheduling parameters or optimizing resource allocation.

Out of the box property record

Raw metadata from the property record.

Property name	`com.snc.wm.wo.task_window_days`
Sys ID	`ef6474327f202200068712f44efa9160`
Type	integer
Application	Global
Default value	`14`
Description	Default days for a window of a task
Updated	2016-07-14 16:30:19

Sources

Official references and nearby text excerpts where this property appears.

Brazil docs Assigning multi-day tasks to agents ↗

Context preview Snippet 1

... scheduling methods to assign work order tasks to an agent or a crew using ServiceNow AI Platform and Dispatcher Workspace. Field Service Multi-Day Task Scheduling uses the value of the com.snc.wm.wo.task_window_days property to calculate the estimated end date of the task based on the schedule of a selected agent or crew. The following examples illustrate multi-day scheduling. Example: Schedule a task ...

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