connect.support.show_agent_avatar The connect.support.show_agent_avatar property determines whether an agent's avatar is displayed in Connect Support conversations. When enabled, users can see the agent's avatar, enhancing the visual interaction; if disabled, only the agent's name is visible.
trueThe answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | This property controls the visibility of the agent's avatar in support conversations, impacting user experience and engagement. |
|---|---|
| What area does it affect? | Connect Support conversations |
| What does the default mean? | The default value is "true", which means this behavior is enabled by default. |
| When should you review it? | Review this property when configuring user interface preferences for support interactions. |
Raw metadata from the property record.
| Property name | connect.support.show_agent_avatar |
|---|---|
| Sys ID | e001e042c3200200c3fd154e81d3aec9 |
| Type | boolean |
| Application | Global |
| Default value | true |
| Description | Show agent avatar in Connect Support conversations. |
| Updated | 2015-06-10 22:35:41 |
Official references and nearby text excerpts where this property appears.
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