Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
Allows alert resolution to run when the feature is available; setting the property to false skips resolution. |
| What area does it affect? |
Alert management |
| What does the default mean? |
The default value is "true", which means this behavior is enabled by default. |
| When should you review it? |
When changing whether alert resolution runs during alert processing. |
Property record
No out of the box record exists. ServiceNow scripts read this property and use the default value shown until you create it.
| Property name |
evt_mgmt.enable_alert_resolution |
| Type |
boolean |
| Application |
Not stated |
| Default value |
true |
| Description |
Not stated |
Sources
Official references and nearby text excerpts where this property appears.
Used in
Out of the box artefacts that read this property. Append the path to your instance URL to open the record and see how the value is used.
Business rule: Alert resolution
The business rule checks this property to decide whether to run alert resolution: false skips it, while true allows it to run if the feature is available. The default is true.
/sys_script.do?sys_id=5ebeecb5ff88621018a9ffffffffffea
More in evt_mgmt
Other properties in the same namespace.
All 217 properties in evt_mgmt →