SN System Properties Reference
Property reference

evt_mgmt.open_new_incident_ignore_fields

The evt_mgmt.open_new_incident_ignore_fields property specifies which fields to ignore when creating a new incident from an event. Admins should review this setting to ensure that relevant information is captured during incident creation, as the default fields are number, state, and opened_at.

Default
number,state,opened_at
Type
string
Application
Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property configures the fields that are excluded from consideration when generating a new incident from an event, impacting how incidents are logged.
What area does it affect? Incident Management
What does the default mean? The default value is "number,state,opened_at", which is the baseline setting used unless it is changed.
When should you review it? Review this property when adjusting incident creation processes or troubleshooting incident logging issues.

Out of the box property record

Raw metadata from the property record.

Property name evt_mgmt.open_new_incident_ignore_fields
Sys ID 1f669e9b5350330034b8ddeeff7b12a0
Type string
Application Global
Default value number,state,opened_at
Description
Updated 2019-03-25 07:20:46

Sources

Official references and nearby text excerpts where this property appears.

More in evt_mgmt

Other properties in the same namespace.

evt_mgmt.max_events_processing_per_job This property limits the number of events processed in a single job execution, helping to manage system load a evt_mgmt.max_objs_in_alert_query This property determines how many events are processed simultaneously in each job, impacting the speed and eff evt_mgmt.max_worknotes_on_alert This property limits the number of work notes recorded for each alert to a specified integer value, enhancing evt_mgmt.mid_pushconnector_instance_availability This boolean property controls whether Mid Push Connector instances are displayed in the Integration Launchpad evt_mgmt.override_alert_short_description This boolean property determines whether the short description of an alert can be overridden, allowing for tai evt_mgmt.query_based_service_graph_handler.page_count This property defines the page size for fetching CIs related to Technical Services, impacting the efficiency o evt_mgmt.related_cis_get_all_relation_types This property determines whether all CMDB relationship types are utilized for grouping related configuration i evt_mgmt.related_cis_use_containment_rules This property allows the system to utilize containment rules to establish which configuration items can contai

All 117 properties in evt_mgmt →