Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
Enables or disables touching active alerts during impact resets, with the setting enabled by default. |
| What area does it affect? |
Event management impact resets |
| What does the default mean? |
The default value is "true", which means this behavior is enabled by default. |
| When should you review it? |
Review when changing how impact resets handle active alerts. |
Property record
No out of the box record exists. ServiceNow scripts read this property and use the default value shown until you create it.
| Property name |
evt_mgmt.reset.touch_active_alerts |
| Type |
boolean |
| Application |
Not stated |
| Default value |
true |
| Description |
Not stated |
Sources
Official references and nearby text excerpts where this property appears.
Used in
Out of the box artefacts that read this property. Append the path to your instance URL to open the record and see how the value is used.
Script include: ResetImpactOnServices
The setting is read when the script initializes, and defaults to true if no value is configured. The code shown does not indicate what effect this setting has on active alerts or users and admins.
/sys_script_include.do?sys_id=d835cad493c1001046d931f6357ffbef
More in evt_mgmt
Other properties in the same namespace.
All 217 properties in evt_mgmt →