Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
Enables or disables severity comparison when choosing the main alert, with comparison enabled by default. |
| What area does it affect? |
Event Management alert selection |
| What does the default mean? |
The default value is "true", which means this behavior is enabled by default. |
| When should you review it? |
Review when changing how severity influences main alert selection. |
Property record
No out of the box record exists. ServiceNow scripts read this property and use the default value shown until you create it.
| Property name |
evt_mgmt.sn_em_tbac_use_severity_comparison_for_main_alert |
| Type |
boolean |
| Application |
Not stated |
| Default value |
true |
| Description |
Not stated |
Sources
Official references and nearby text excerpts where this property appears.
Used in
Out of the box artefacts that read this property. Append the path to your instance URL to open the record and see how the value is used.
Script include: EvtMgmtTagBasedDefinitionToACR
It controls whether severity is considered when choosing the main alert; setting it to false disables that comparison. If the property is unset, the code defaults to true, so severity comparison is enabled.
/sys_script_include.do?sys_id=21c4a01db76830107c038229ce11a910
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