SN System Properties Reference
Property reference

glide.authenticate.session_access.user_info_message

The glide.authenticate.session_access.user_info_message property defines the message displayed to users when their session privileges are reduced. Admins should review this message to ensure it aligns with their security policies and provides clear guidance to users.

Default
<span class='sn-sticky-notification'>Based on security policies defined by the administrator, some of your privileges have been removed from this session.<br/>Please get in touch with your administrator for more information.</span>
Type
string
Application
Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? It specifies the notification message shown to users when some of their session privileges have been removed due to security policies.
What area does it affect? User session management
What does the default mean? The default value is "<span class='sn-sticky-notification'>Based on security policies defined by the administrator, some of your privileges have been removed from this session.<br/>Please get in touch with your administrator for more information.</span>", which is the baseline setting used unless it is changed.
When should you review it? Review this property when updating security policies or customizing user notifications.

Out of the box property record

Raw metadata from the property record.

Property name glide.authenticate.session_access.user_info_message
Sys ID 15dfa7aa7721211077715bef5b5a99aa
Type string
Application Global
Default value <span class='sn-sticky-notification'>Based on security policies defined by the administrator, some of your privileges have been removed from this session.<br/>Please get in touch with your administrator for more information.</span>
Description Information to be displayed when some privileges have been removed from the session for a user.
Updated 2023-09-12 06:39:22

Sources

Official references and nearby text excerpts where this property appears.

Brazil docs View supporting context
Context preview Snippet 1
... Description: Based on security policies defined by the administrator, some of your roles have been removed from this session. Please get in touch with your administrator for more information. The glide.authenticate.session_access.user_info_message property supports translation for the default out-of-box message only. The default message is delivered © 2026 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks ...
Brazil docs View supporting context
Context preview Snippet 2
... workspace Workspace List Menu PRB1995101 The tooltip for the slider to control a workspace column's width doesn't contain sufficient information for a keyboard user Zero Trust Access PRB1974949 The property glide.authenticate.session_access.user_info_message doesn't support translation © 2026 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc., in the United ...

More in glide.authenticate

Other properties in the same namespace.

glide.authenticate.session_access.debug This property activates debug logging specifically for zero trust session access, providing detailed logs to a glide.authenticate.session_access.enabled This property activates zero trust session access, which restricts user sessions based on specific security cr glide.authenticate.session_access.mobile.enabled This property configures the system to enforce role restrictions for users logging in via mobile devices, ensu glide.authenticate.session_access.mobile.refresh_token_interval This property determines the time limit for refresh token validity in mobile sessions when using Identity Prov glide.authenticate.show.max.sso.login.option The property determines how many Single Sign-On options users can see when logging in, with a maximum limit of glide.authenticate.sso.saml2.audience This property configures the audience URI for SAML2 token acceptance, typically set to the instance's URI for glide.authenticate.sso.saml2.authncontextclassref This property configures the AuthnContextClassRef for SAML 2.0 authentication requests, influencing how users glide.authenticate.sso.saml2.banner.threshold.days This property determines when to show expiry warnings for the SP keystore or IdP certificate, defaulting to 90

All 102 properties in glide.authenticate →