Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
Chooses whether related-service lookups for a configuration item use a multilevel table-based queue or an in-memory list. |
| What area does it affect? |
CMDB related services |
| What does the default mean? |
The default value is "true", which means this behavior is enabled by default. |
| When should you review it? |
When reviewing how the platform finds services related to configuration items. |
Property record
No out of the box record exists. ServiceNow scripts read this property and use the default value shown until you create it.
| Property name |
glide.cmdb.related.services.use.multilevel.queue.approach |
| Type |
boolean |
| Application |
Not stated |
| Default value |
true |
| Description |
Not stated |
Sources
Official references and nearby text excerpts where this property appears.
Used in
Out of the box artefacts that read this property. Append the path to your instance URL to open the record and see how the value is used.
Script include: CIUtils
The code reads this setting when finding services related to a configuration item. When true, it uses a multilevel, table-based queue; otherwise, it uses an in-memory list, changing how the lookup is performed rather than what users or admins see. If unset, it defaults to true.
/sys_script_include.do?sys_id=c93a87d20a0a0b1d0196af61b0ca8db5
More in glide.cmdb
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