Property reference

glide.conv_ai_voice.step_up.enabled

The glide.conv_ai_voice.step_up.enabled property enables step-up authentication for AI voice agents. When activated, it ensures callers face an additional challenge before accessing sensitive requests, enhancing security during interactions.

Default
Not stated
Type
Not stated
Application
Not stated

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property determines whether step-up authentication is required for AI voice agents, adding an extra layer of security for sensitive requests.
What area does it affect? AI Voice Authentication
What does the default mean? No default value is stated in the ServiceNow documentation.
When should you review it? Review this property when configuring security settings for AI voice agents or adjusting authentication requirements.

Property record

Facts stated in the ServiceNow documentation. No out of the box record has been read from an instance yet.

Property name glide.conv_ai_voice.step_up.enabled
Type Not stated
Application Not stated
Default value Not stated
Description Not stated

Sources

Official references and nearby text excerpts where this property appears.

Context preview Snippet 1
... Scope One step-up factor per voice assistant, shared by every AI voice agent in that assistant that requires step-up authentication. Duration Applies for the rest of the call. System property glide.conv_ai_voice.step_up.enabled, by default set to true. Configuration Step-up authentication requires two settings, configured on different screens. • Which AI agents require step-up authentication is set in the Access rules section of ...

More in glide (other)

Other properties in the same namespace.

All 457 properties in glide (other) →