Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
This property determines whether step-up authentication is required for AI voice agents, adding an extra layer of security for sensitive requests. |
| What area does it affect? |
AI Voice Authentication |
| What does the default mean? |
No default value is stated in the ServiceNow documentation. |
| When should you review it? |
Review this property when configuring security settings for AI voice agents or adjusting authentication requirements. |
Property record
Facts stated in the ServiceNow documentation. No out of the box record has been read from an instance yet.
| Property name |
glide.conv_ai_voice.step_up.enabled |
| Type |
Not stated |
| Application |
Not stated |
| Default value |
Not stated |
| Description |
Not stated |
Sources
Official references and nearby text excerpts where this property appears.
Context preview
Snippet 1
... Scope One step-up factor per voice assistant, shared by every AI voice agent in that assistant that requires step-up authentication. Duration Applies for the rest of the call. System property glide.conv_ai_voice.step_up.enabled, by default set to true. Configuration Step-up authentication requires two settings, configured on different screens. • Which AI agents require step-up authentication is set in the Access rules section of ...
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