Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
Provides the Now Assist administration utility with a custom datacenter instance URL; the setting defaults to an empty value. |
| What area does it affect? |
Now Assist administration |
| What does the default mean? |
No out of the box record exists and the scripts that read it pass no fallback value. |
| When should you review it? |
When configuring or updating the custom datacenter instance URL for Now Assist administration |
Property record
No out of the box record exists. ServiceNow scripts read this property; create it to change the behavior.
| Property name |
glide.customurl.datacenter.instance.url |
| Type |
Not stated |
| Application |
Not stated |
| Default value |
Not set |
| Description |
Not stated |
Sources
Official references and nearby text excerpts where this property appears.
Used in
Out of the box artefacts that read this property. Append the path to your instance URL to open the record and see how the value is used.
Script include: NowAssistAdminPluginUtil
The utility reads this setting to provide a custom datacenter instance URL; the shown code does not specify how that URL changes what users or admins see. If unset, it defaults to an empty string.
/sys_script_include.do?sys_id=a4cea1ed43030210a19890cfd7b8f207
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