SN System Properties Reference
Property reference

glide.db.name

Provides the database name used to identify this instance in transaction history and deployment messages. When no instance name is set, it also supplies the instance name; changing it changes the source label sent with these records and requests.

Default
Not set
Type
Not stated
Application
Not stated

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? Provides the instance’s database name as the source identifier in transaction history and deployment messages, and as a fallback instance name when none is set.
What area does it affect? Instance identification and deployment
What does the default mean? No out of the box record exists and the scripts that read it pass no fallback value.
When should you review it? Review when changing the instance’s identifying name or its source label in transaction history and deployment messages.

Property record

No out of the box record exists. ServiceNow scripts read this property; create it to change the behavior.

Property name glide.db.name
Type Not stated
Application Not stated
Default value Not set
Description Not stated

Sources

Official references and nearby text excerpts where this property appears.

Used in

Out of the box artefacts that read this property. Append the path to your instance URL to open the record and see how the value is used.

Script include: RegisterInstanceClient The database name is read as a fallback when no instance name is set, then cleaned and saved as the instance name, affecting the name shown to or used for identifying the instance. No default value is passed in the shown code. /sys_script_include.do?sys_id=94c8d2d6c0a8006f00027d4fc446bf30
Business rule: SNC Transaction History The rule reads this setting and sends its value as the source in transaction history records to ServiceNow’s central system. The code shows no change to what users or admins see, and no default value is provided. /sys_script.do?sys_id=29486610c6112291007fc85d60cf643a
Business rule: System Deploy Approved It reads the configured database name and puts it in the deployment request’s source field, identifying the originating instance to the receiving system. This code specifies no default value. /sys_script.do?sys_id=e09459bcc611227800f9ead4f7088937
Business rule: System Deploy Create The deployment confirmation reads this setting and uses its value as the confirmation’s source, so changing it changes the source label sent to the receiving system. No default value is provided in the code. /sys_script.do?sys_id=e462d36fc611227a003b9a5f5ccb93af
Script Action: System Self Upgrade After the upgrade, the system reads this property and uses the part before the first underscore as the instance identifier in its completion message to ServiceNow. The code supplies no default, so none is specified. /sysevent_script_action.do?sys_id=82ca41aac611222b00e9b4bb8bff8ec0

More in glide.db

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All 77 properties in glide.db →