Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
Selects whether Excel export column headers use field display labels or field names. |
| What area does it affect? |
Excel exports |
| What does the default mean? |
The default value is "true", which means this behavior is enabled by default. |
| When should you review it? |
Review when exported spreadsheets need display labels or field names as column headers. |
Property record
No out of the box record exists. ServiceNow scripts read this property and use the default value shown until you create it.
| Property name |
glide.export.excel.column_header_label |
| Type |
boolean |
| Application |
Not stated |
| Default value |
true |
| Description |
Not stated |
Sources
Official references and nearby text excerpts where this property appears.
Context preview
Snippet 1
... display values and headers. Format Property Default Value glide.export.csv.raw.value false Note: Setting the property as false also crops the value's string to 32000 characters. CSV glide.export.csv.column_header_label false glide.export.excel.display_value true Excel glide.export.excel.column_header_label true JSON glide.json.return_displayValue false glide.export.xlsx.display_value true XLSX glide.export.xlsx.column_header_label true Example: CSV Example: glide.export.csv.raw.value = false (default) glide.export.csv.column_header_label = false (default) Example: © 2026 ServiceNow, Inc. All rights reserved. ServiceNow, the ...
Used in
Out of the box artefacts that read this property. Append the path to your instance URL to open the record and see how the value is used.
Business rule: Put Display Defaults on Scratchpad
The business rule reads this setting to determine whether Excel exports use field display labels as column headers, affecting what users see in exported files. If the setting is unset, it defaults to true.
/sys_script.do?sys_id=ad61dca7c77232003369effeeb97639e
More in glide.export
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All 15 properties in glide.export →