Property reference

glide.geolocation.proximity

The glide.geolocation.proximity property sets the minimum distance an agent must move to be recognized as being in a new location. This helps prevent the creation of unnecessary history records when agents are working on multiple tasks in close proximity.

Default: 500 Type: integer Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? It defines the distance in meters that an agent must travel to trigger a new location record, with a default setting of 500 meters.
What area does it affect? Geolocation tracking
What does the default mean? The default value is "500", which sets the baseline numeric behavior for this property.
When should you review it? Review this property when configuring location tracking settings for mobile agents.

Out of the box property record

Raw metadata from the property record.

Property name glide.geolocation.proximity
Sys ID 895dc052d7a11100158ba6859e6103e6
Type integer
Application Global
Default value 500
Description Minimum distance an agent must move to be considered in a new location (in meters)
Updated 2013-12-12 10:50:13

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... two system properties which control how location tracking registers user activity in manual tracking mode. The values of both the conditions must be met to record a new location: • glide.geolocation.proximity – This system property measures the minimum distance in meters that a user must move to be considered a new location. The default is 500 meters. • glide.geolocation.tracking.frequency – This ...
Documentation excerpt View supporting context
Context preview Snippet 2
... the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated. 3191 Properties (continued) Name Description glide.geolocation.proximity Minimum distance an agent must move to be considered in a new location (in meters). This setting establishes a geolocation perimeter that prevents ServiceNow from creating unnecessary history records when ...