Property reference

glide.identification_engine.platform_domain_separation_enabled

The glide.identification_engine.platform_domain_separation_enabled property enables platform domain separation mode for the Identification and Reconciliation Engine (IRE). Admins should review this setting to avoid potential duplicate CI identification and ensure proper functioning of applications using IRE in a domain-separated environment.

Default
Not stated
Type
Not stated
Application
Not stated

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property toggles the use of platform domain separation mode in IRE, allowing parent domains to access CIs in child domains during identification processes.
What area does it affect? Identification and Reconciliation Engine
What does the default mean? No default value is stated in the ServiceNow documentation.
When should you review it? Review this property when configuring IRE for domain separation or when experiencing issues with duplicate CIs.

Property record

Facts stated in the ServiceNow documentation. No out of the box record has been read from an instance yet.

Property name glide.identification_engine.platform_domain_separation_enabled
Type Not stated
Application Not stated
Default value Not stated
Description Not stated

Sources

Official references and nearby text excerpts where this property appears.

Context preview Snippet 1
... If any application is already using IRE effectively in domain separated environment, then there's no advantage in switching to platform domain separation mode that might create some risk. Use the glide.identification_engine.platform_domain_separation_enabled system property to switch between those two modes for IRE domain separation. By default, this property is set to false. © 2026 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow ...

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