glide.new_call.interaction.records_age Sets the lookback period for retrieving past calls associated with a user. The default is seven days; setting it to zero disables retrieval, while higher values include calls from a longer period.
7The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | Sets how many days of the opened-for user's calls are considered for the User's Calls relationship relative to the parent record's opened date. |
|---|---|
| What area does it affect? | User's Calls relationship |
| What does the default mean? | The default value is "7", which sets the baseline numeric behavior for this property. |
| When should you review it? | Review when changing which past calls appear in the User's Calls relationship. |
Raw metadata from the property record.
| Property name | glide.new_call.interaction.records_age |
|---|---|
| Sys ID | d4a9b0dcc70c00104685231c95c2603f |
| Type | integer |
| Application | Global |
| Default value | 7 |
| Description | Number of days (integer) for which past user call records are retrieved. The default value is seven (7). A setting of zero (0) disables this feature. |
| Updated | 2019-09-19 09:02:40 |
Official references and nearby text excerpts where this property appears.
Out of the box artefacts that read this property. Append the path to your instance URL to open the record and see how the value is used.
/sys_relationship.do?sys_id=2fde7c90c74c00104685231c95c26074
glide (other)Other properties in the same namespace.
glide.multifactor.onetime.code.validity
This property defines how long a one-time code remains valid after being sent to a user's email, impacting…
glide.navui.message.service.message_atf_context
This property configures the message that appears during Automated Test Framework testing, informing users…
glide.navui.message.service.message_keys_atf_context
This property specifies a comma-separated list of message service keys relevant to the Automated Test…
glide.navui.message.services
This property specifies a comma-separated list of message services used by Unified Navigation, impacting how…
glide.next_experience.user_selected_landing_page_enabled
This property enables or disables user-selected landing pages in the next experience interface, affecting…
glide.oncall.only_flow_enabled_release
This property configures the support for Subflow-based invocations and the installation of the deprecated…
glide.oneapi.use.lazy.db.action
This property configures the use of lazy database actions for OneAPI operations, allowing for asynchronous…
glide.orchestration.enable_agent_correlator_check
This property controls whether the agent_correlator field is checked during the execution of the…