SN System Properties Reference
Property reference

glide.sys.language

Sets the system's default language using a two-character code. With the default value en, English is the base language for NLU conversations and is used when translated Knowledge Base content is unavailable.

Default
en
Type
string
Application
Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? It configures the default system language, affecting how text is displayed throughout the ServiceNow interface.
What area does it affect? User Interface Language
What does the default mean? The default value is "en", which is the baseline setting used unless it is changed.
When should you review it? Review this property when onboarding new users or expanding to different language regions.

Out of the box property record

Raw metadata from the property record.

Property name glide.sys.language
Sys ID 35f66ba07f00000101c1e333e192f260
Type string
Application Global
Default value en
Description Default language for the system (two character values): <pre> en - English US fr - Francais es - Español it - Italiano de - Deutsch </pre>
Updated 2024-05-25 05:07:12

Sources

Official references and nearby text excerpts where this property appears.

Brazil docs Language detection and dynamic translation in NLU ↗
Context preview Snippet 1
... the conversation and the conversation continues in English. If the user selects Yes, the utterance is translated to the default language. The default language for NLU conversations is within the glide.sys.language system property. All topic matches are translated dynamically into the user's conversation language and displayed. In this example, the conversation will now continue in Spanish, and Virtual Agent expects the ...
Brazil docs Translated Knowledge Base article attachment behaviour ↗
Context preview Snippet 2
... the respective Employee Center settings. If the preferred language translation is not available for any article, it is visible in the default language. The default language is configured by the glide.sys.language system property. The feature applies to the Recommended for you section in the Employee Center portal and Now Mobile app. Add all translated Knowledge Base articles after an upgrade Complete ...
Brazil docs Enable localized product catalogs ↗
Context preview Snippet 3
... the Active field as true in the Languages [sys_language] table. 3. Add languages in the sn_prd_pm.supported_language_translations system property that you want to enable. The base locale is specified in the glide.sys.language property and the default value is en (English). a. In the All navigation filter, enter sys_properties.LIST. b. In the Name field, search and select the sn_prd_pm.supported_language_translations property. c. Enter comma-separated ...
Brazil docs System Localization properties ↗
Context preview Snippet 4
... or language code. glide.i18n.single_currency Enable single currency mode. • Options: Yes | No • Default value: No • Learn more: Currency administration Default language for the system (two character values) glide.sys.language • Options: en, fr, es, it, de • Default value: en If using the single currency model, display all currencies using this currency code. Currency codes use the ISO 4217 ...
Brazil docs Brazil Patch 1 ↗
Context preview Snippet 5
... wrong message, when the system language is non-English The session saved in English is shown instead of saving and showing the greeting message created in the Japanese session. 1. Set glide.sys.language to 'ja'. 2. Open VA assistant. 3. Update the message to something that is not base instance. 4. In the English session, test the assistant. Notice that no message is ...
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More in glide.sys

Other properties in the same namespace.

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All 28 properties in glide.sys →