SN System Properties Reference
Property reference

glide.ui.incident_activity.style.work_notes

Sets the HTML styling applied to work notes in the Incident activity formatter. With the default value, work notes have a LightGoldenRodYellow background, giving them a distinct visual appearance in the activity stream.

Default
background-color: LightGoldenRodYellow
Type
string
Application
Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property sets the background color for incident work notes, allowing for visual customization in the incident management interface.
What area does it affect? Incident Management Interface
What does the default mean? The default value is "background-color: LightGoldenRodYellow", which is the baseline setting used unless it is changed.
When should you review it? Review this property when customizing the user interface for better visibility or branding.

Out of the box property record

Raw metadata from the property record.

Property name glide.ui.incident_activity.style.work_notes
Sys ID 99982054c611229200e006d88495c531
Type string
Application Global
Default value background-color: LightGoldenRodYellow
Description Incident work notes style.
Updated 2024-05-25 04:04:42

Sources

Official references and nearby text excerpts where this property appears.

Brazil docs Incident Management properties ↗
Context preview Snippet 1
... path of the icon that is used for work notes. Incident additional comments style (glide.ui.incident_activity.style.comments) Enter the HTML syntax of comment style for incident additional comments. Incident work notes style (glide.ui.incident_activity.style.work_notes) Enter the HTML syntax of work notes style for incident additional comments. Communicate problem workaround to incident worknotes (com.snc.incident.communicate_prb_workaround_to_inc_worknotes) Select the check box to add the event as Work notes ...
Additional source link Another external reference for this property
Open reference

More in glide.ui

Other properties in the same namespace.

glide.ui.incident_activity.image.comments This property sets the image icon displayed for additional comments in the Task Activity formatter, allowing f glide.ui.incident_activity.image.work_notes This property sets the image displayed for work notes in the Task Activity formatter, influencing the visual r glide.ui.incident_activity.max_addresses Sets how many addresses an email audit record lists before truncating the remaining addresses and displaying a glide.ui.incident_activity.style.comments This property specifies the CSS style for the background of additional comments in incident activities, impact glide.ui.incident_alert_activity.fields This property configures the fields shown in the incident communication plan activity formatter, affecting how glide.ui.index_method.enabled This property enables or disables the indexing method used for the ServiceNow user interface, affecting how da glide.ui.itfm_dispute_activity.fields This property configures the fields that appear in the Statement Dispute activity formatter, impacting user in glide.ui.itfm_sb_stmt_activity.fields This property configures the fields shown in the Showback Statement activity formatter, affecting how data is

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