Property reference

glide.user.unlock_timeout_in_mins

The glide.user.unlock_timeout_in_mins property defines the duration in minutes that a user account remains locked after failed login attempts. Setting this property to a minimum of 15 minutes helps mitigate the risk of brute force attacks on user accounts.

Default
Not stated
Type
Not stated
Application
Not stated

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property specifies the unlock timeout duration for user accounts after they have been locked due to failed login attempts, with a recommended minimum value of 15 minutes.
What area does it affect? User Authentication Security
What does the default mean? No default value is stated in the ServiceNow documentation.
When should you review it? Review this property when configuring security settings or responding to potential brute force attack risks.

Property record

Facts stated in the ServiceNow documentation. No out of the box record has been read from an instance yet.

Property name glide.user.unlock_timeout_in_mins
Type Not stated
Application Not stated
Default value Not stated
Description Not stated

Sources

Official references and nearby text excerpts where this property appears.

Context preview Snippet 1
... sensitive information. Activate role based multi-factor authentication CVSS Score • (Old‎ 8.8 • (New‎ 3.1 Maximize failed login unlock timeout duration [Updated in Security Center 1.3] • Description ◦(Old‎ If "glide.user.unlock_timeout_in_mins" is not set to the recommended value of "15", then it may be easier to brute force accounts in a faster timeframe. This property unlocks the user account after the ...
Context preview Snippet 2
... • Uses the value of the glide.user.max_unlock_attempts property to set the limit for failed login attempts. • Unlocks the user account after the time period that is specified for the glide.user.unlock_timeout_in_mins property. If no value is specified, then the system unlocks the user account after the default period of 15 minutes. © 2026 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow ...

More in glide.user

Other properties in the same namespace.

All 11 properties in glide.user →