SN System Properties Reference
Property reference

instance_id

Identifies this ServiceNow instance with its unique instance ID. Environment records and integrations can use the configured value to distinguish this instance from others.

Default
800f1fa11b4e42d0168f4089bd4bcb5b
Type
string
Application
Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property defines the unique instance ID used for identification purposes across the ServiceNow platform.
What area does it affect? Instance Management
What does the default mean? The default value is "800f1fa11b4e42d0168f4089bd4bcb5b", which is the baseline setting used unless it is changed.
When should you review it? Review this property when setting up integrations or managing multiple instances.

Out of the box property record

Raw metadata from the property record.

Property name instance_id
Sys ID b78de59e8d30021087de63ac7f1f00c5
Type string
Application Global
Default value 800f1fa11b4e42d0168f4089bd4bcb5b
Description Instance ID
Updated 2024-05-25 03:39:08

Sources

Official references and nearby text excerpts where this property appears.

Brazil docs UXA Data Export Service API ↗
Context preview Snippet 1
... 10106 Result message parameters (JSON) (continued) Name Description Data type: String from_date Inclusive start of the export date range contained in this batch in ISO 8601 format. Data type: String instance_id Unique identifier of the ServiceNow instance that initiated the export. job_id Unique identifier for the export job. Each batch of data delivered to the Hermes topic contains the job_id for ...
Brazil docs Configure pipeline environments ↗
Context preview Snippet 2
... include Dev in the name. Instance Type The type of environment you are defining: ◦Sandbox ◦Development ◦Testing ◦Staging ◦Production Instance URL Web address of your ServiceNow instance. Instance ID The instance_id sys_property for the instance. © 2026 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc., in the ...
Brazil docs Create an Emergency Outreach notification channel ↗
Context preview Snippet 3
... ? responses.acknowledgementsGr : responses.surveyInstancesGr; var numSent = 0; while (record.next()) { var email = record.user.email + ''; var link = responses.mode === 'acknowledgements' ? gs.getProperty('glide.servlet.uri') + record.getLink(true) : gs.getProperty('glide.servlet.uri') + 'sp?id=take_survey&instance_id=' + record.getUniqueValue(); var message = body + '\n' + link; var slackId = emailToSlackIdMap[email]; if (slackId) { sendMessage(slackId, message); numSent += 1; } } return { sent_count: numSent }; })(responses, ...
Brazil docs Integrate voice assistant with Amazon Connect ↗
Context preview Snippet 4
... AWS console, navigate to Parameter Store and create the following parameters using SecureString as the type. Parameter Store entries Name Value /com.servicenow.cti/<sn-instance-id>/<voice- service-id>/client_id Where sn-instance-id is the value of the instance_id system property (to find this value, navigate to sys_properties.list Client ID from the ServiceNow voice service configuration. © 2026 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and ...
Brazil docs Amazon EC2 Reserved Instance ↗
Context preview Snippet 5
... SLA Domain. Account ID [account_id] ID of the AWS account associated with the EC2 instance. Account name [account_name] Name of the AWS account associated with the EC2 instance. Instance ID [instance_id] ID of the EC2 instance in the AWS context. Instance name [instance_name] Name of the EC2 instance in the AWS context. © 2026 ServiceNow, Inc. All rights reserved. ServiceNow, the ...
Brazil docs Prepare your spreadsheet ↗
Context preview Snippet 6
... respective companies with which they are associated. 172 Column Required column name Type Choice columns if applicable Description and example internal backup services. Backup source id can include host_id, vcenter_id, instance_id, db_id. Examples: AdvWrks2008R2Backup 4 Last backup attempt glide_date_time Date and time of the last backup attempt made for a device. Examples: 2024-06-18 09:53:37 5 Last successful backup glide_date_time Date and ...
Brazil docs OT extension classes ↗
Context preview Snippet 7
... associated. 134 Attributes Description Backup Source ID Backup service record for a device, which identifies the device in external or internal backup services. Backup source id can include host_id, vcenter_id, instance_id, db_id. Job Definition ID Identification number assigned to a data backup job. Recovery Point Objective Amount of time that can elapse between backups and the amount of data lost. Execution ...

More in other

Other properties in the same namespace.

form_query_hash This property defines a hash value that represents the structure of form queries, impacting how forms are proc form_without_activiystream_query_hash This property sets a specific hash value that influences how forms are processed in the absence of activity st hermesgcfmetricsmasterlist It specifies which GCF metrics are collected and reported within the system. include_system_emails_in_notification This property controls the inclusion of system emails in the email activity history, affecting what is display instance_name This property sets the unique name for the ServiceNow instance, which can be referenced in scripts and configu itsm_family_release_version_check This property ensures that the family release version of the instance is at least the specified minimum value, metric_schema_retention_hours This property specifies the number of hours that records in the sa_metric_schema_definition table are retained mongo_dba_report_enabled This property controls whether MongoDB report collection is active, impacting the availability of database per

All 69 properties in other →