Property reference

password_reset.activity_monitor.incident_window

Sets the time window, in minutes, used to count blocked users in Password Reset activity monitoring. At the default of 60 minutes, blocked users are counted within that window when checking whether to trigger a system log event.

Default
60
Type
integer
Application
Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property defines the duration for which blocked user attempts are counted, impacting incident monitoring and response.
What area does it affect? User Activity Monitoring
What does the default mean? The default value is "60", which sets the baseline numeric behavior for this property.
When should you review it? Review this property when adjusting security settings or responding to user access issues.

Out of the box property record

Raw metadata from the property record.

Property name password_reset.activity_monitor.incident_window
Sys ID 95c2f712eb1201002db7648d9106fe5e
Type integer
Application Global
Default value 60
Description Time interval, in minutes, for counting blocked users
Updated 2024-05-25 04:26:22

Sources

Official references and nearby text excerpts where this property appears.

Context preview Snippet 1
... System Property [sys_properties] table password_reset.activity_monitor.incident_threshold Specifies the maximum number of lockouts before an alert is issued. • Type: integer • Default value: 10 (lockouts) • Location: System Property [sys_properties] table password_reset.activity_monitor.incident_window © 2026 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc., in the United States and/or other ...
Context preview Snippet 2
... triggers a system log event. You can configure the number of blocked or locked users and the time interval required to generate the log event by setting the password_reset.activity_monitor.incident_threshold and password_reset.activity_monitor.incident_window properties. Procedure 1. To view the list of blocked users, navigate to Password Reset > Blocked Users. 2. To unblock a self-service user: a. Navigate to Password Reset > Blocked ...

More in password_reset

Other properties in the same namespace.

All 34 properties in password_reset →