Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
This property limits the number of failed password reset attempts to enhance security and prevent unauthorized access. |
| What area does it affect? |
Password Management |
| What does the default mean? |
The default value is "3", which sets the baseline numeric behavior for this property. |
| When should you review it? |
Review this property when adjusting security policies or responding to user access issues. |
Out of the box property record
Raw metadata from the property record.
| Property name |
password_reset.request.max_attempt |
| Sys ID |
5dc9ade0ebc101006a668c505206fede |
| Type |
integer |
| Application |
Global |
| Default value |
3 |
| Description |
Number of unsuccessful attempts allowed for resetting/changing password |
| Updated |
2024-05-25 04:24:51 |
Sources
Official references and nearby text excerpts where this property appears.
Context preview
Snippet 1
... verification. • Type: integer • Default value: 3 (questions) • Possible values: integers that are less than the number specified for the num_enroll property. • Location: Password Reset > Properties password_reset.request.max_attempt Specifies the number of password reset attempts a user has before they are locked out for a period determined by the value in max_attempt_window. • Type: integer • Default value: ...
Context preview
Snippet 2
... ◦(New Short expiration windows are critical to reducing the opportunity for unauthorized password resets and maintaining account security. Limit Invalid Password Reset Attempts • Description ◦(Old <blank> ◦(New The property "password_reset.request.max_attempt" dictates the maximum number of unsuccessful password reset attempts that can be taken before the user is locked out of password © 2026 ServiceNow, Inc. All rights reserved. ServiceNow, the ...
Context preview
Snippet 3
... To use the base system CAPTCHA, change the password_reset.captcha.google. system property to false. See Configure Google reCAPTCHA Password Reset Request Properties Number of unsuccessful attempts allowed to resetting/ changing password password_reset.request.max_attempt Number of password reset attempts a user is allowed before they are locked out for a period determined by the value in max_attempt_window. © 2026 ServiceNow, Inc. All rights reserved. ...
More in password_reset
Other properties in the same namespace.
All 34 properties in password_reset →