Property reference

sa_analytics.disable_prc

The sa_analytics.disable_prc property disables the Probable Root Cause Analysis feature in ServiceNow. Admins may want to use this setting to prevent RCA from considering certain change requests as potential root causes, particularly in specific operational contexts.

Default
Not stated
Type
Not stated
Application
Not stated

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property, when set to true, stops the system from performing Probable Root Cause Analysis on change requests.
What area does it affect? Root Cause Analysis
What does the default mean? No default value is stated in the ServiceNow documentation.
When should you review it? Review this property when configuring RCA settings or adjusting how change requests are evaluated.

Property record

Facts stated in the ServiceNow documentation. No out of the box record has been read from an instance yet.

Property name sa_analytics.disable_prc
Type Not stated
Application Not stated
Default value Not stated
Description Not stated

Sources

Official references and nearby text excerpts where this property appears.

Context preview Snippet 1
... related CI/change on an application service/change on software. 5. Alert on the CI that originates from topology. To disable the Probable Root Cause Analysis feature, you must create the property sa_analytics.disable_prc and set the value to true. For more information on how to create a property, see Add a system property . Customize RCA settings Modify default settings that determine RCA ...

More in sa_analytics

Other properties in the same namespace.

All 45 properties in sa_analytics →