Property reference

sn_acc_vis_content.assigned_to_user_order

Sets the priority of username sources used to populate Assigned To on computer CIs through ACC-V. By default, computer_system_username takes precedence over logged_in_users, preferring the Windows computer-system username before users reported by OsQuery.

Default
computer_system_username, logged_in_users
Type
choice string
Application
Not stated

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? Defines the order in which ACC-V uses computer_system_username and logged_in_users to determine the Assigned To user for a computer CI.
What area does it affect? ACC-V computer CI assignment
What does the default mean? The default value is "computer_system_username, logged_in_users", which is the baseline setting used unless it is changed.
When should you review it? When changing which username source takes priority for Assigned To on computer CIs.

Property record

Facts stated in the ServiceNow documentation. No out of the box record has been read from an instance yet.

Property name sn_acc_vis_content.assigned_to_user_order
Type choice string
Application Not stated
Default value computer_system_username, logged_in_users
Description Defines the source of Assigned To user and its priority for ACC-V. The order of the username sources defined is used to define the priority based on which the Assigned To user is set for a computer CI. For example, computer_system_username, logged_in_users. These two different sources decide which user name derived from which source takes preference in deciding the attribute Assigned To for a computer CI. computer_system_username: The source is derived from the native command for Windows machine wmic computersystem get user username. Logged_in_users: Source is OsQuery which gets logged in users from the OsQuery table.

Sources

Official references and nearby text excerpts where this property appears.

Context preview Snippet 1
... and macOS devices, like workstations or employee laptops, as part of agent-based Discovery using ACC-VC with the following system properties. See Available system properties for more information. • sn_acc_vis_content.set_assigned_to • sn_acc_vis_content.assigned_to_user_order • sn_acc_vis_content.column_name_for_user_mapping Procedure 1. Create higher user privileges to fetch the logged in user details. Use Log on As Local System User instead of the default ServiceNow user for running ...
Context preview Snippet 2
... email domains in the organization. • Location: System Property [sys_properties] table sn_acc_vis_content.set_assigned_to Determines if Assigned To attribute is overridden by ACC-V or not. • Type: Boolean • Default value: false sn_acc_vis_content.assigned_to_user_order Defines the source of Assigned To user and its priority for ACC-V. The order of the username sources defined is used to define the priority based on which the Assigned ...

More in sn_acc_vis_content

Other properties in the same namespace.

All 12 properties in sn_acc_vis_content →