Property reference

`sn_csm_ml_task.case.docintel.parsing_supported_types`

The sn_csm_ml_task.case.docintel.parsing_supported_types property specifies the types of attachments that Document Intelligence can process. Admins should review this property to ensure that the system can handle the necessary file formats for effective data extraction.

Default: Not stated
Type: Not stated
Application: Not stated

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do?	This property defines a list of supported attachment types for Document Intelligence, including image/png, image/jpeg, and application/pdf, enabling the extraction of data from these formats.
What area does it affect?	Document Intelligence processing
What does the default mean?	No default value is stated in the ServiceNow documentation.
When should you review it?	Review this property when configuring use cases for data extraction from case attachments.

Property record

Facts stated in the ServiceNow documentation. No out of the box record has been read from an instance yet.

Property name	`sn_csm_ml_task.case.docintel.parsing_supported_types`
Type	Not stated
Application	Not stated
Default value	Not stated
Description	Not stated

Sources

Official references and nearby text excerpts where this property appears.

Brazil docs View supporting context

Context preview Snippet 1

... a case is created, Document Intelligence for Customer Service checks to see: • If the case has one or more attachments. • If the attachment types are specified in the sn_csm_ml_task.case.docintel.parsing_supported_types system property. If yes, the feature: • Identifies the right use case to use based on the case or case type and the use case integrations. • Creates a task ...

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