SN System Properties Reference
Property reference

sn_sow_inc.pir_pdf_preview_sow_page

The sn_sow_inc.pir_pdf_preview_sow_page property specifies the URL for the PIR SOW preview page rendered via an iframe and UI page. Admins should review this property to ensure the correct page is displayed for post-incident report previews in the Incident Management application.

Default
sn_sow_inc_post_incident_report.do
Type
string
Application
Incident Management for Service Operations Workspace

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property defines the location of the PIR SOW preview page, impacting how post-incident reports are accessed and viewed within the Incident Management for Service Operations Workspace.
What area does it affect? Incident Management Workspace
What does the default mean? The default value is "sn_sow_inc_post_incident_report.do", which is the baseline setting used unless it is changed.
When should you review it? Review this property when configuring or troubleshooting the post-incident report preview functionality.

Out of the box property record

Raw metadata from the property record.

Property name sn_sow_inc.pir_pdf_preview_sow_page
Sys ID 7353f04c53944210121e86f230e5e604
Type string
Application Incident Management for Service Operations Workspace
Default value sn_sow_inc_post_incident_report.do
Description PIR SOW preview page (Rendered via UIB with an Iframe & UI page)
Updated 2024-03-18 06:30:20

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... updated in the fields of the Related records section of the Post incident report tab. 8. Select Preview. Note: This option is available only if the PIR SOW preview page (sn_sow_inc.pir_pdf_preview_sow_page) system property is set to true. 9. Select Download. A pop window displays the post incident report export in progress. Once the export process is completed, a Download option appears ...

More in sn_sow_inc

Other properties in the same namespace.

sn_sow_inc.autoclose_origin.interaction This property automatically changes the state of an origin interaction record to Wrap up or Closed Complete ba sn_sow_inc.enable_kb_template This boolean property activates the ability to generate Knowledge articles from incident templates in the SOW sn_sow_inc.pir.publish.hours This property sets the deadline for publishing a Post Incident Report following the resolution of an incident,

All 4 properties in sn_sow_inc →