Property reference

sn_sow_itsm_admin.experience_redirection_enabled.sow.walkup

The sn_sow_itsm_admin.experience_redirection_enabled.sow.walkup property manages the experience redirection for Walk-up modules between Core UI16 and Service Operations Workspace. Admins should consider adjusting this setting based on user needs and interface preferences, especially when evaluating user experience.

Default
off
Type
string
Application
Service Operations Workspace ITSM Admin Center

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property determines whether Walk-up modules redirect users to Core UI16 or Service Operations Workspace, with options for off, all, or user criteria.
What area does it affect? Service Operations Workspace
What does the default mean? The default value is "off", which is the baseline setting used unless it is changed.
When should you review it? Review this property when assessing user experience preferences or making changes to the interface.

Out of the box property record

Raw metadata from the property record.

Property name sn_sow_itsm_admin.experience_redirection_enabled.sow.walkup
Sys ID 0ce1a3e1ff87321086d3ffffffffff96
Type string
Application Service Operations Workspace ITSM Admin Center
Default value off
Description Controls experience redirection for Walk-up modules to Core UI16 vs Service Operations Workspace. Values: off, all, user_criteria.
Updated 2026-02-14 04:32:46

Sources

Official references and nearby text excerpts where this property appears.

More in sn_sow_itsm_admin

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All 6 properties in sn_sow_itsm_admin →