SN System Properties Reference
Property reference

sn_tcm_collab_hook.teams.presence_status_cache_invalidate_duration

The sn_tcm_collab_hook.teams.presence_status_cache_invalidate_duration property defines the duration in seconds for caching user presence status in Microsoft Teams. Admins should adjust this setting to optimize the frequency of user status updates in the Start Chat modal, impacting user experience during collaboration.

Default
Not stated
Type
Not stated
Application
Not stated

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property configures the cache duration for retaining user presence status in Microsoft Teams, affecting how often the status is refreshed.
What area does it affect? Microsoft Teams Integration
What does the default mean? No default value is stated in the ServiceNow documentation.
When should you review it? Review this property when adjusting user presence refresh rates for improved collaboration efficiency.

Property record

Facts stated in the ServiceNow documentation. No out of the box record has been read from an instance yet.

Property name sn_tcm_collab_hook.teams.presence_status_cache_invalidate_duration
Type Not stated
Application Not stated
Default value Not stated
Description Not stated

Sources

Official references and nearby text excerpts where this property appears.

Brazil docs View supporting context
Context preview Snippet 1
of 180 seconds and updates the status in the Start Chat modal. The time interval to cache the user status is configurable by a system property sn_tcm_collab_hook.teams.presence_status_cache_invalidate_duration. You can modify the time interval to retain the user presence status. For more information, refer Configure cache duration for the user presence status. Configure cache duration for the user ...
Brazil docs View supporting context
Context preview Snippet 2
... Inc., in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated. 3526 • The sn_tcm_collab_hook.teams.presence_status_cache_invalidate_duration property value is set to 240 secs. For information about defining the user presence refresh duration for Microsoft Teams, see Configure cache duration for the user presence status . • ...