Property reference

`best_practice.review_email_sender`

Sets the display name shown as the sender and reply-to name on Service Map Planner review emails. If unset, recipients see “Service Map Planner System”; the sending address remains do-not-reply@service-now.com.

Default: Service Map Planner System
Type: Not stated
Application: Not stated
Category: Email & Notifications

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do?	Sets the sender name and reply-to display name shown to recipients of Service Map Planner review emails, while the sending address remains do-not-reply@service-now.com.
What area does it affect?	Service Map Planner email notifications
What does the default mean?	The default value is "Service Map Planner System".
When should you review it?	When updating the sender name recipients see on Service Map Planner review emails

Property record

No out of the box record exists. ServiceNow scripts read this property and use the default value shown until you create it.

Property name	`best_practice.review_email_sender`
Type	Not stated
Application	Not stated
Default value	`Service Map Planner System`
Description	Not stated

Sources

Official references and nearby text excerpts where this property appears.

Used in

Out of the box artefacts that read this property. Append the path to your instance URL to open the record and see how the value is used.

Email Script: mapping_best_practice The email script reads this property to set the sender name shown to recipients and the reply-to display name; the email address remains do-not-reply@service-now.com. Admins can change the displayed name, and if no value is set, it defaults to “Service Map Planner System”. /sys_script_email.do?sys_id=47395263c3721200ab8f9624a1d3ae6c

More in `best_practice`

Other properties in the same namespace.

best_practice.check_connectivity.expand_listening_port Enabling this property allows Service Mapping to check connectivity based solely on the PIDs of processes… best_practice.check_connectivity.max_ips This property limits the number of IP addresses processed in connectivity checks to enhance system… best_practice.import_csv.max_file_size_in_kb This property defines the upper limit for CSV file sizes in kilobytes, with a default value of 5000 KB. best_practice.import_csv.max_lines This property defines the upper limit on the number of lines in a CSV file used for importing entry points… best_practice.check_connectivity.blacklist_ips This property defines a comma-separated list of IP addresses that will be blacklisted in the Connectivity… best_practice.check_connectivity.blacklist_ports This property configures a comma-separated list of ports that are excluded from connectivity checks…

All 7 properties in best_practice →