Category · 275 properties

ServiceNow Email & Notifications properties

These 275 properties control aspects of email and notification behavior, including delivery, notification timing, and collaboration-related notifications. Admins and developers can consult them when configuring or troubleshooting email and notification behavior, including settings such as collaboration.email_interval or com.glide.cs.daily_notification_limit.

Most common namespaces: glide.email 51 com.snc 23 glide (other) 21 com.glide 19 Other namespaces 11 glide.notification 11

NotifyAffectedCI.max_rel_level This property configures the depth of parent CI notifications sent by the Affected CI notifications business rule.
collaboration.email_interval This property configures the wait time for collecting unread messages and notifying offline users via email.
com.email.create_draft_on_load.disable_tables This property defines a comma-separated list of tables that disable draft creation on load, allowing for more control over email draft behavior in specified contexts.
com.glide.cs.collab.teams.notifcard This boolean property determines whether notification cards are displayed for collaboration teams, impacting user interaction and visibility of team updates.
com.glide.cs.collab.teams_outage_timer This property configures the interval at which the Teams outage banner is displayed to users, impacting communication during outages.
com.glide.cs.conversation_faulted_reason_with_pending_notification It configures the notification message shown to users in case of a faulted conversation or when they leave a conversation with pending notifications.
com.glide.cs.daily_notification_limit This property configures the daily cap on the number of notifications sent by the system, with a default value of 100,000.
com.glide.cs.email.notifications.guest.users It configures the system to allow email notifications to be sent to guest users interacting with the Virtual Agent.
com.glide.cs.email.notifications.limit This property defines the upper limit for Virtual Agent email notifications sent during a single scheduled job execution, impacting notification throughput.
com.glide.cs.general.support_email This property configures the email address used for general support communications within the ServiceNow platform.
com.glide.cs.idle_actionable_notification_timer This property sets the lifespan of actionable notifications to 8 hours by default, influencing how long users can interact with them before they expire.
com.glide.cs.notification_batch_user_size This property configures the batch size of notifications sent to users, impacting how many notifications are processed together.
com.glide.cs.notification_job_delay This property defines the interval in seconds between the creation of system events for batch notifications, impacting how quickly notifications are processed.
com.glide.cs.notification_parallel_sysevents This property specifies the number of sys events generated at once when processing batched notifications, impacting notification throughput.
com.glide.cs.notification_record_access_check This boolean property determines whether users can see the fields and data from the record associated with a notification.
com.glide.cs.per_notification_user_limit This property limits the number of recipients for notifications to a maximum of 1000, influencing how notifications are sent to users.
com.glide.cs.snap.status.notify_user This property controls the notification behavior for requesters regarding failed SNAP scans, affecting user communication.
com.glide.event_handler.CollabNotificationEventHandler This property specifies the event handler used for managing Sidebar events, impacting how notifications are processed within the application.
com.glide.event_handler.VANotificationEventHandler This property defines the Java class used to process va.notification sysevents, impacting how notifications are handled within the system.
com.glide.event_handler.notification This property defines which action handler processes system notifications, with a default set to 'com.glide.notification.cmn.NotificationActionHandler'.
com.glide.event_handler.notification_action_event_processor It configures the event processor that handles notifications triggered by Notification Actions V2, impacting how notifications are processed and delivered.
com.glide.event_handler.notification_provider This property configures which action handler processes notifications within the ServiceNow platform.
com.snc.assessment.notify_assessment_workflow_customized It checks for customizations in the 'Notify assessment user' workflow, affecting how notifications are sent during assessments.
com.snc.conference_call_reminder_wait_time This property configures the delay before a conference call reminder notification is dispatched, with a default setting of 60 seconds.
com.snc.iam.add_all_members_on_no_rota_defined Enabling this property adds all group members to notifications when there is no on-call rota set, provided the Notify plugin is active.
com.snc.iam.conference_call_follow_on_call_escalation This property configures the behavior of conference call escalations by following the defined escalation path when a call is initiated.
com.snc.iam.default_email_recipient_field This property determines the default recipient field for emails in Communication Tasks, impacting how recipients are defined in new plans.
com.snc.iam.email_client_recipient_items_enabled This property toggles the availability of the Recipient List feature in the Email Client, affecting how recipients are managed in communication tasks.
com.snc.iam.enable_notify This property enables the Notify integration, allowing for conference calls to be initiated from incident communication plans when a phone number is provided in the related property.
com.snc.iam.max_contact_limit_email This property defines the upper limit of email recipients allowed in one email sending operation, impacting bulk email processes.
com.snc.iam.max_contact_limit_sms This property defines the upper limit for the number of SMS messages that can be dispatched simultaneously, impacting bulk messaging operations.
com.snc.iam.notify_number This property sets the Notify number for SMS and conference calls, which is essential for effective incident communication management.
com.snc.notify.action_callback_wait_time This property defines a timeout period for waiting on callbacks, ensuring that processes do not hang indefinitely.
com.snc.notify.default.add_all_members_on_no_rota_defined Enabling this property ensures that all group members receive notifications when there is no on-call rota set up.
com.snc.notify.default.conference_call_escalation_subflow It defines the subflow used for handling conference call escalations in the notification system.
com.snc.notify.default.conference_call_escalation_workflow It defines the sys_id of the default workflow used for conference call escalations, applicable until a task-specific workflow is set.
com.snc.notify.default.conference_call_follow_on_call_escalation When set to true, the property activates the On-Call escalation hierarchy for user groups added to conference calls, ensuring that notifications follow the established escalation path.
com.snc.notify.default.on_call_escalation_level It controls how many users are retrieved from the group escalation plan, with a default value of -1 fetching all users.
com.snc.notify.use_subflow_for_conference_escalation It enables or disables the use of a subflow for handling conference escalation notifications, affecting how alerts are processed.
com.snc.on_call_escalation_notification_delegate_user Enables the delegation of On-Call escalation notifications to a designated user, altering the default notification recipient.
com.snc.on_call_rotation.max_rotation_reminder_count This property restricts the maximum number of reminders that can be stored in the cmn_rota_roster table, ensuring system performance is maintained.
com.snc.on_call_rotation.notification.voice.use_notify_call It configures the system to use Notify call for acknowledgment flows in the 'On-Call: Assign by Acknowledgment' workflow, replacing the legacy Conference Call method.
com.snc.on_call_rotation.notify_webrtc_number It configures the Notify Number used for voice calls in On-Call integration, allowing users to initiate calls directly from their browser.
com.snc.on_call_rotation.reminders.showtz It configures whether the user's timezone is displayed in On Call Rotation Reminder emails, improving user understanding of reminder timings.
com.snc.unified_plugin.connect.notification.enabled This property controls whether connect messages are sent to admin users for notifications related to applications.
connect.notification.audio_alert This property defines the audio file name that is triggered for chat notifications, enhancing user awareness of new messages.
diagnostics.condition.emailsRecv This property specifies the criteria for identifying and flagging received emails in the system.
diagnostics.condition.emailsSent This property defines the condition used to determine the status of emails sent, impacting email tracking functionality.
diagnostics.condition.pop3Status This property specifies the condition under which the POP3 status is flagged, helping to monitor email connectivity.
diagnostics.condition.smtpStatus This property defines the condition for the SMTP status, impacting email communication within the system.
email.inbound.smime.decrypt This property determines whether inbound emails that are encrypted using S/MIME can be decrypted for processing within the ServiceNow platform.
email.inbound.smime.ignore_unverified_emails This property configures the system to disregard inbound emails if their digital signatures cannot be verified, enhancing security by ensuring only authenticated messages are processed.
email.inbound.smime.verify_sign This property determines whether the system verifies the signatures of inbound emails, enhancing security by confirming the authenticity of the sender.
email.outbound.smime.encryption.algo This property determines the encryption algorithm for outbound S/MIME emails, allowing options like AES-CBC or AES-GCM.
email.outbound.smime.encryption.enabled This property controls whether outbound email contents and attachments are encrypted using S/MIME, enhancing security for email communications.
email.outbound.smime.signing.enabled It allows for the digital signing of outbound emails, providing a layer of security and authenticity for email communications.
email.outbound.smime.signing.send_public_cert It configures the system to send a public certificate with outbound emails to facilitate S/MIME signing.
email_analytics.tracking.image This property configures the tracking image identifier for email analytics, impacting how email engagement is monitored.
glide.ajax.processors.leave.messages This property defines a comma-separated list of Ajax processors that are exempt from sending session notifications in GlideAjax calls.
glide.connect.support.enter_queue_audio_alert This property enables or disables audio alerts for agents when new users join a support queue, enhancing real-time communication.
glide.discovery.certs.slack_channel_id This property sets the Slack channel ID where notifications regarding certificate expiration are sent, facilitating proactive certificate management.
glide.email.account_security_upgrade_complete This property tracks the completion status of the email account security upgrade, influencing email security configurations.
glide.email.address_validation_rule This property configures the validation rules for email addresses, allowing either strict adherence to standards or a more lenient approach.
glide.email.append.timezone This property determines whether timezone information is included in email timestamps, enhancing clarity for recipients.
glide.email.body_html_validation_rule This property specifies the level of validation applied to HTML content in email bodies, affecting how emails are processed and displayed.
glide.email.digest.default_interval This property defines the default time interval for sending email digests, influencing how frequently users receive summarized updates.
glide.email.digest.max_intervals This property limits the number of email digest intervals, impacting how email notifications are grouped and sent to users.
glide.email.dropped_attachments.message.html It configures the HTML content of the notification shown in emails when attachments are dropped, providing users with important information.
glide.email.dropped_attachments.message.styles This property applies specified CSS styles to the notification header in emails when attachments are dropped, affecting how users perceive these messages.
glide.email.email_tracking.exclude_req_header This property specifies which request header name and value pairs to ignore in email tracking, enhancing privacy and relevance.
glide.email.email_with_no_target_visible_to_all This property controls the visibility of emails lacking a target record, allowing only specific users to access them based on their roles.
glide.email.forward_from_prefix This property defines specific keywords that the system uses to recognize forwarded emails in the body text, enhancing email processing accuracy.
glide.email.forward_subject_prefix This property configures the subject prefixes that mark an email as a forward, impacting how such emails are handled in the system.
glide.email.inbound.account_group_processing It activates the concurrent processing of email account groups, allowing the email reader job to handle multiple groups simultaneously, which improves overall processing speed.
glide.email.inbound.email_redaction.email_wrapper.enabled This property enables or disables the redaction of sensitive information in inbound emails processed by the system.
glide.email.inbound.email_redaction.sys_email.enabled This property enables or disables the redaction of sensitive data within sys_email records, impacting how email content is displayed.
glide.email.inbound.email_redaction.trigger_flow.enabled This property controls whether sensitive data is redacted in workflows initiated by inbound emails, affecting how data is handled in those processes.
glide.email.inbound.image_sys_attachment.filter.action This property specifies the action for managing filtered inbound email image attachments, influencing how the system processes these files.
glide.email.inbound.image_sys_attachment.filter.minimum_bytes This property determines the minimum byte size for inbound email image attachments to be accepted, filtering out smaller attachments if the value is set above zero.
glide.email.inbound.max_body_chars This property limits the character count for the body of inbound emails, truncating any message that exceeds the specified limit.
glide.email.inbound.max_total_attachment_size_bytes This property defines the maximum allowable size for all attachments in an inbound email, with any exceeding attachments being disregarded.
glide.email.inbound.resolve_user_notification_device This property enables the system to resolve users from notification devices when inbound emails do not match any email addresses in the sys user table.
glide.email.journal.lines This property determines how many journal entries, such as additional comments and work notes, are sent in email notifications, with -1 indicating all entries.
glide.email.max_provision_attempts This property defines the limit on how many times ServiceNow will attempt to provision email accounts, helping to manage retries effectively.
glide.email.name_split It specifies the character that separates first and last names in email addresses, enabling the system to match incoming emails to user records.
glide.email.outbound.max_attachment_count This property defines the upper limit for attachments in outbound emails, with a default value of 30.
glide.email.outbound.max_body_chars This property defines the maximum allowed character count for the body of outbound emails, truncating any content that exceeds this limit.
glide.email.outbound.max_total_attachment_size_bytes This property defines the maximum combined size in bytes for attachments sent in outbound emails, with any attachments exceeding this limit being disregarded.
glide.email.outbound.static_translation.enabled This property activates static translation for outbound email notifications, impacting how notifications are presented to recipients based on their language preferences.
glide.email.outbound.static_translation.session.language.change.enabled This property controls whether static content in email notifications is translated, impacting how messages are displayed to users in different languages.
glide.email.override.url This property specifies a URL that replaces the instance URL in email links, ensuring users navigate to the intended page.
glide.email.provision_endpoint This property defines the endpoint URL used for provisioning email accounts in ServiceNow, impacting how email services are integrated.
glide.email.provision_retry_duration It defines the wait time in seconds before retrying a failed email provisioning request.
glide.email.read.active This property activates the email receiving feature, allowing ServiceNow to handle incoming emails.
glide.email.reply_subject_prefix This property configures the subject line prefixes that indicate an email is a reply, affecting how replies are handled in the email system.
glide.email.server This property configures the SMTP mail server for the ServiceNow instance, impacting email delivery functionality.
glide.email.smtp.active This property activates the SMTP email sending feature, allowing the system to dispatch emails to users and external recipients.
glide.email.smtp.claim.lookback.hrs This property defines the time limit for sending emails, ensuring that only recent emails are processed and sent by the system.
glide.email.smtp.max_recipients_overall This property defines the overall limit on the number of recipients for emails sent through the SMTP server, impacting bulk email operations.
glide.email.test.user It configures the system to route all emails to a designated test address, ensuring that testing does not interfere with production email communications.
glide.email.translation.dynamic.note.enabled This property controls whether a note banner appears at the top of translated email notifications, providing customized messages to recipients.
glide.email.translation.dynamic.note.html_body This property defines the HTML message displayed at the top of translated email notifications, ensuring recipients see a relevant note in their preferred language.
glide.email.translation.dynamic.note.html_body.styles This property defines the CSS styles for the note banner in the HTML body of translated email notifications, allowing for visual customization.
glide.email.translation.dynamic.note.text_body This property sets the content for the text body of translated email notifications, allowing for tailored messaging based on the recipient's language.
glide.email.translation.honour.user_preference This property ensures that email notifications respect the preferred language settings of users, allowing for dynamic translation of messages.
glide.email.user This property defines the username for the SMTP account, which is essential for sending emails when authentication is enabled.
glide.email.user_password This property defines the password associated with the SMTP account, enabling email sending capabilities from the ServiceNow instance.
glide.email.username It configures the name that appears in the 'From' field of outgoing emails, impacting how recipients identify the sender.
glide.email.watermark.generate_random This property determines whether email watermarks are generated randomly, adding a layer of unpredictability to email communications.
glide.email.watermark.parse_restrictive This property restricts email processing to only acknowledge the current watermark type, as defined by another related property.
glide.email.watermark.visible This property controls the visibility of watermarks in outgoing emails, affecting how recipients perceive the email's authenticity.
glide.email.zboot_to_provision_duration This property specifies the delay before ServiceNow requests configured email accounts after zboot is finished, impacting the speed of email account availability.
glide.email_address.inbound.rfc6530 This property turns off the processing of inbound emails from RFC 6530 email addresses, affecting how international email addresses are handled.
glide.email_address.rfc6530.enabled This property configures the system to allow international characters in email addresses, enhancing global communication capabilities.
glide.email_address_filter.max_domains This property restricts the maximum number of domains that can be associated with one email address filter, enhancing control over email filtering configurations.
glide.email_address_filter.max_exceptions This property defines the maximum number of exceptions that can be linked to one email address filter, ensuring efficient email processing.
glide.email_client.async.resolution.tables This property defines a comma-separated list of tables where Async recipient resolution is enabled, impacting how email recipients are resolved in the Seismic email client.
glide.email_client.check_write_access This property overrides the requirement for users to have write access to child entities when composing emails, facilitating easier email communication for sales process managers.
glide.email_client.configurable_send_enabled This property defines a list of tables where the send button's behavior can be customized to validate specific conditions before sending emails.
glide.email_client.quick_message.insert This property determines whether quick messages are inserted at the cursor instead of replacing existing text in email clients.
glide.email_client.recipient_items_enabled This property toggles the availability of recipient items in the classic email client, affecting how email recipients are handled.
glide.email_client.show_sms_option This property determines whether the Email Client displays an option to send messages to users' SMS devices, defaulting to the primary email device if no SMS device is configured.
glide.email_client_configuration.max_address_filters This property defines the maximum number of email filters that can be linked to a single email client configuration, impacting how emails are processed.
glide.email_reply_parser.max_active_reply_separators This property defines the maximum number of active email reply separators that can be utilized for parsing incoming emails.
glide.email_reply_parser.max_body_chars This property defines the maximum character count for email responses extracted by the email reply parser, influencing the amount of data processed.
glide.email_reply_parser.tags_to_remove This property configures the HTML tags that are excluded during the parsing of email replies, enhancing the quality of the parsed output.
glide.email_reply_parser.version This property sets the version for Email Reply Separators, impacting how email replies are processed and parsed.
glide.email_system_address_filter.max_address_filters This property defines the maximum number of email filters allowed for each system address filter, ensuring manageable configurations.
glide.enable.notify_on_task This property enables the Notify integration, allowing users to initiate SMS alerts and conference calls from task records like incidents and change requests.
glide.hub.flow.inbound_email_trigger.show_advanced This property allows multiple inbound email triggers to be processed in a specified order, enhancing workflow flexibility.
glide.inbound.email.classify.by.thread_index This property configures the system to classify emails as replies based on the presence of a thread index in the email header, enhancing email threading capabilities.
glide.inbound.rfc6530.support.encoded.from.address This property specifically turns off the processing of inbound emails received from encoded email addresses, impacting how such emails are handled by the system.
glide.inbound.rfc6530.supported.encoding.formats This property defines the list of encoding formats required for processing incoming messages when RFC6530 support is active.
glide.megaphone.max.messages This property limits the number of simultaneous megaphone messages that can be displayed, helping to manage user attention and system performance.
glide.notification.email.default_template_sys_id This property sets the default email template for all new notifications, affecting how notifications are formatted and presented to recipients.
glide.notification.outbound.handle_scoped_attachments This property, when set to true, ensures that email attachments from system auto reports are secure across different scoped applications.
glide.notification.preference.sn_form_enabled This property activates standardized forms for managing notification preferences and delivery channels, enhancing user experience and consistency.
glide.notification.preference.ui.connect_category_id This property defines the unique identifier for the Connect preferences Notification Category, impacting how notifications are organized within the platform.
glide.notification.preference.ui.enabled This property enables the user interface for managing notification preferences within the UI16 settings menu.
glide.notification.provider.mandatory.honor_auto_opt_in This property allows mandatory notifications to respect users' auto opt-in status, preventing them from disabling these notifications in their preferences.
glide.notification.recipient.exclude_logging This property controls whether the system logs the reasons for excluding recipients from notifications, impacting visibility into notification processes.
glide.notification.recipient.include_logging This property activates or deactivates the logging of reasons for including recipients in notifications, influencing subsequent logging properties.
glide.notification.show_advanced_notif_message_fields This property controls the visibility of advanced fields in subscription notifications, impacting how information is presented to users.
glide.notification.unsubscribe_inbound_action_token It generates a unique token for the unsubscribe link in notifications, validating the source of the notification.
glide.notification.use_legacy_subscription_model This property switches between the legacy and newer notification subscription models, impacting how notifications are managed in the system.
glide.notify.empty_conference_expiry_age This property determines the time in minutes after which empty conference calls are eligible for closure if no participants have joined or ended the call.
glide.notify.sms.max_characters This property defines the maximum number of characters allowed in SMS messages sent via the Notify system.
glide.notify.sms.save_confirmation_in_db This property saves confirmation SMSs for opt-in/out requests in the notify_message table, facilitating tracking and management of these communications.
glide.notify.task.phone_number This property configures the Notify phone number for SMS and conference calls related to task records, requiring E.164 format.
glide.pop3.ignore_headers This property defines a list of email headers that, when matched, result in the instance ignoring the corresponding email messages.
glide.pop3.ignore_subjects This property configures the system to ignore emails with specific strings at the start of their subject lines, helping to filter out unwanted messages.
glide.pop3.parse_end This property defines the string used to mark the end of the name:value pair section during POP3 data parsing.
glide.pop3.parse_start This property specifies the text marker that indicates where to start parsing name:value pairs in email bodies for automatic record updates.
glide.pop3.process_locked_out This property enables or disables the processing of inbound emails specifically from locked out users, impacting email handling in the system.
glide.pop3.reply_separators This property defines specific reply separators that trigger the discarding of content below them in email replies.
glide.pop3.server This property sets the POP3 mail server address for email integration, impacting how emails are fetched into the system.
glide.pop3.user This property sets the username required for accessing the POP3 email account, facilitating email communication within the ServiceNow platform.
glide.pop3readerjob.create_caller This property enables the automatic creation of user accounts based on incoming emails from specified trusted domains.
glide.push.enabled This property controls whether push notifications are sent to users, impacting user engagement and alerting.
glide.sc.email_width This property defines the width of email content in pixels, impacting how emails are displayed to recipients.
glide.sms.default.suffix This property specifies the default SMTP gateway address used for outbound SMS messages, allowing for proper message delivery through the selected SMS provider.
glide.smtp.abandon_threshold This property sets the retry duration for email delivery failures, defaulting to 24 hours before marking the email as failed.
glide.smtp.default_retry This property configures the system to automatically retry sending emails when unknown SMTP error codes are received from the email server.
glide.smtp.defer_retry_ids This property defines a list of SMTP error codes that, when encountered, will cause the email system to attempt resending the email.
glide.smtp.fail_message_ids This property defines a list of SMTP error codes that, when returned by the server, will stop the system from attempting to resend emails.
glide.smtp.port This property sets the port for the SMTP server, impacting email communication within the system.
glide.smtp.precedence_bulk This property controls the inclusion of the 'Precedence: bulk' header in outgoing emails, which can affect email deliverability and spam filtering.
glide.smtp.send_claimed_chunk.honour_shards This property, when set to true, prevents Business Rules on the sys_email table from executing, impacting email functionality.
glide.smtp.send_partial This property enables or disables the sending of partial email messages via SMTP, affecting how email notifications are processed.
glide.sp.portal.channels This property configures the display names and values of communication channels, allowing customization of user notification options.
glide.ui.email.composer.enabled_plugins This property configures the enabled plugins for the Seismic Email Client, allowing customization of email composition features.
glide.ui.email.composer.toolbar It configures the toolbar features in the Seismic Email Client, allowing for text formatting and media insertion options.
glide.ui.email.send.shortcut This boolean property determines whether a shortcut for sending emails is available in the email client interface.
glide.ui.email_client.autocomplete.count This property defines the limit on the number of autocomplete matches returned for users and groups in the email client.
glide.ui.email_client.autocomplete.group This property determines whether groups are displayed in the autocomplete suggestions of the email client, enhancing user experience during email composition.
glide.ui.email_client.email_address.disambiguator It configures additional columns from the User table to appear in the autocomplete list for email recipients, aiding in distinguishing between users with similar names.
glide.ui.email_client.email_address.disambiguator_search This property activates auto-complete for email addresses based on the columns specified in the related disambiguator property, improving efficiency in email communication.
glide.ui.email_client.from This property enables the customization of the email 'From:' address used by the email client, affecting how recipients perceive the sender.
glide.ui.email_client.html This property configures the Email Client to use HTML formatting for emails, enhancing the appearance and functionality of email communications.
glide.ui.load_seismic_email_client This property configures the availability of the Next Experience email client, enhancing email management capabilities in the Core UI.
glide.ui.polaris.core.notification_preference.enabled This property toggles the next generation preferences UI for managing notification settings within the ServiceNow platform.
glide.ui_notification.max_recipients This property defines the maximum number of recipients for UI Notifications, with a default limit of five.
glide.ui_notification.max_trigger_per_table This property defines the maximum allowable Notification Triggers for a specific table, with a default value of 5.
glide.user.default_notification This property specifies the default notification method for new users created automatically through incoming emails, with options for no notification, email, or telephone contact.
help.notification.push.url This property specifies the URL that directs users to the Push Notifications Home Page for creating and updating notifications.
idea.notification.sender.email It configures the email address that appears as the sender for notification emails sent from the system.
include_system_emails_in_notification This property controls the inclusion of system emails in the email activity history, affecting what is displayed in notifications.
mute_excluded_priorities This property specifies the incident priority levels that will not trigger notifications, allowing for streamlined communication based on priority.
number_of_activities_in_notification This property determines the count of activities shown in email notifications, allowing for a maximum of all activities when set to -1.
number_of_activities_in_reply This property configures the count of additional comments and emails shown in reply templates, enhancing visibility of case history in communications.
password_reset.enroll_reminder.email_template This property specifies the email template for reminders sent to users who need to enroll in the Password Reset process.
password_reset.enrollment_reminder.email_batch_size This property configures the batch size for sending enrollment reminder emails, impacting how many emails are dispatched at once.
password_reset.softpin.expiration_reminder_enabled This property determines whether users receive reminders for Soft PIN expiration, enhancing security by prompting timely updates.
sn_adv_emailscript.textsearch.enable This property enables the sending of knowledge article recommendations that match a text search of the case short description, improving auto-responder functionality.
sn_agent_workspace.email_client.version This property configures the specific version of the Email Client that operates in the Workspace environment.
sn_app_eng_studio.app_template_email_user_limit This property limits the number of users that can be emailed simultaneously regarding app template sharing, access revocation, and deactivation events.
sn_atf.schedule.suite_result_email.cancel_color This property defines the hexadecimal color code for canceled ATF test indicators in email notifications.
sn_atf.schedule.suite_result_email.error_color This property defines the hexadecimal color code for highlighting errors in scheduled suite result emails generated by the ATF.
sn_atf.schedule.suite_result_email.fail_color This property defines the hexadecimal color code that represents failed ATF tests in scheduled email reports, enhancing visibility for recipients.
sn_atf.schedule.suite_result_email.max_depth This property determines how many levels of suite results are included in scheduled emails, impacting the detail provided in those communications.
sn_atf.schedule.suite_result_email.max_test_history It limits the number of test results shown in emails sent after scheduled test suite executions, with a default of 10 results.
sn_atf.schedule.suite_result_email.only_show_failed_results This property configures scheduled suite result emails to either display only failed results or all results based on its boolean value.
sn_atf.schedule.suite_result_email.pass_color This property defines the hexadecimal color code for indicating a passed ATF test in scheduled email reports.
sn_atf.schedule.suite_result_email.skip_color This property defines the hexadecimal color code for skipped ATF tests in email notifications, with a default value of #ffffff.
sn_ca.notification.event_stagger It configures the interval for staggering notification events to optimize processing during scheduled jobs.
sn_ca.notification.max_events This property limits the number of email events queued for processing during scheduled jobs, impacting the efficiency of email notifications.
sn_ca.notification.max_users_per_event This property limits the number of users included in each email notification event to optimize processing and delivery.
sn_ca.sms_notification.max_events This property defines the limit on the number of SMS events queued per job run, impacting the efficiency of SMS notifications.
sn_ca.sms_notification.max_users_per_event It configures the upper limit of users that can receive SMS notifications in a single event, impacting the reach of communication campaigns.
sn_cd.notification.max_recipients This property defines the maximum number of email recipients allowed for notifications, impacting how mass communications are managed within the Content Publishing application.
sn_cd.notification.max_run_time This property limits the execution time of the notification sending job, ensuring it finishes processing current items without starting new ones once the time limit is reached.
sn_cd.notification.max_users_per_event This property defines the upper limit of users that can be included in a single email notification event, impacting the reach of email campaigns.
sn_cd.sms_notification.max_recipients This property defines the upper limit on the number of users that can receive a single SMS notification, impacting notification delivery for large recipient lists.
sn_cd.sms_notification.max_users_per_event This property limits the number of users that can be added to each SMS notification event, with a default value of 1,000.
sn_cm_gen_ai.contract_notice_period_in_days This property sets the default notice period in days for contract-related notifications within the Manage contract repository agentic workflow.
sn_cmdb_ws.glide.cmdb.data_manager.rejected.task.notifications It configures the recipients for email notifications sent when a CMDB Data Manager task is rejected during a review.
sn_comm_management.add_all_members_on_no_rota_defined It enables the automatic addition of all group members for notifications when no on-call rota is set, enhancing communication efficiency.
sn_comm_management.com.snc.tcm.max_contact_limit_email This property defines the upper limit for the number of email recipients in Task Communications Management, impacting bulk email operations.
sn_comm_management.com.snc.tcm.max_contact_limit_sms It defines the upper limit for the number of contacts that can be included in a single SMS broadcast, impacting messaging efficiency.
sn_comm_management.default_email_recipient_field This property determines the default email recipient field for Communication Tasks, influencing how notifications are sent out.
sn_comm_management.email_client_recipient_items_enabled It toggles the support for using a recipient list in the email client for communication tasks, allowing for more efficient email handling.
sn_communities.adminNoReplyEmail This property sets the email address for notifications sent by the community admin, defaulting to no-reply@example.com.
sn_communities.disableForumInvitesForExternalEmails This boolean property controls the ability to send forum invites to users with external email addresses, ensuring invites are limited to internal users.
sn_communities.featured_global_notify_users This property controls whether community users receive email notifications for featured content on the homepage, with the default setting being disabled.
sn_compliance.policy_ack_after_due_summary_notification It triggers a summary notification for policy acknowledgment if the acknowledgment is not completed by the due date, based on a specified delay.
sn_compliance.policy_ack_after_due_summary_timer This property configures the delay in days for sending overdue Policy Acknowledge summary notifications after the due date has passed.
sn_compliance.policy_ack_before_due_summary_notification It triggers a notification summary for policy acknowledgment based on a specified number of days before the due date.
sn_compliance.policy_ack_before_due_summary_timer This property configures the advance notification period for sending Policy Acknowledge summary reminders before the due date.
sn_compliance.policy_ack_campaign_reminder This property configures the advance notice period for sending reminders about upcoming campaign expirations, enhancing compliance oversight.
sn_compliance.policy_ack_daily_reminder This property triggers daily reminders for policy acknowledgements that are due, enhancing compliance tracking.
sn_compliance.policy_ack_overdue_daily_reminder This property configures the system to send daily reminders for any overdue Policy Acknowledgements, enhancing compliance management.
sn_compliance.policy_ack_overdue_reminder_timer This property configures the delay in days before overdue notifications are sent for policy acknowledgements.
sn_compliance.policy_ack_reminder_timer This property configures the advance notice period for sending policy acknowledgment reminders to users.
sn_customerservice.email.create_case_for_non_matched_user It allows new cases to be created automatically from emails sent by non-matched users, enhancing customer service responsiveness.
sn_customerservice.emails.customportal It configures the URL that appears in notification emails, linking users directly to their submitted cases or requests.
sn_customerservice.enable_email_as_an_interaction This property allows email interactions to be integrated into the Customer Service application, facilitating communication between customers and support staff.
sn_devops.credential_expiration.notify_before_days This property configures the advance notification period for tool credential expirations, triggering tasks to alert users.
sn_devops.credential_expiration.notify_on_expiration This property triggers notifications to update tool credentials upon expiration, ensuring that users are alerted to renew access in a timely manner.
sn_devops.last_event_received.critical This property specifies the inactivity period in days that triggers critical alerts for events or webhooks, helping maintain operational awareness.
sn_devops.last_event_received.warning This property configures the duration in days for displaying warning alerts when events have not been received, helping to maintain awareness of system performance.
sn_docs.send_email_enabled This property controls whether users can utilize the Send Email functionality within the documentation application.
sn_dpm.max_email_recipients This property defines the upper limit of email recipients that can be included in notifications sent to DPM managers within a specified timeframe.
sn_eaai_core.create_outbound_interaction_per_agent.target_tables This property determines whether a new outbound interaction is created for each agent's email to the same customer, based on the specified target tables.
sn_eaai_csm.email_addresses This property configures the primary email address used for creating and managing email interactions in the CSM application.
sn_eaai_csm.enable_agent_initiated_email This property controls whether agents can initiate emails to consumers and contacts within the Customer Service Management application.
sn_eaai_csm.notify_agent_on_email_linked_to_case Enabling this property allows notifications to be sent to agents when emails are associated with open cases, facilitating timely responses.
sn_eaai_csm.outbound_interaction_draft_only_auto_close_timeout It sets the duration, in seconds, after which an outbound interaction with only an unsent draft email is automatically closed, defaulting to 30 seconds if set incorrectly.
sn_grc.indicator_task_daily_reminder This property, when set to true, triggers daily reminders for pending indicator tasks until they are marked as due.
sn_grc.indicator_task_overdue_daily_reminder This property triggers daily notifications for any overdue indicator tasks, enhancing awareness and accountability.
sn_grc.indicator_task_overdue_reminder_timer This property configures the delay in days before sending overdue notifications for indicator tasks in the GRC application.
sn_grc.indicator_task_reminder_timer This property configures the advance notice period for reminder notifications related to indicator tasks in the GRC application.
sn_hr_core.inbound_email This property enables or disables the creation of HR cases from incoming emails, affecting how HR handles requests submitted via email.
sn_hr_core.restrict_guest_email This property determines whether replies to HR cases from personal email accounts are recorded in the Work notes field, affecting data security and integrity.
sn_hr_ef.purge_authorization_interval This property determines the advance notice period for purge notifications related to employee documents, impacting how often these notifications are generated.
sn_hr_sp.email_link This property configures HR notifications to include links that lead users directly to the HR Service Portal.
sn_major_inc_mgmt.sow_email_notification_redirect.mim It configures whether major incident email notification links redirect to the SOW interface or the UI16 interface based on the property value.
sn_ms_oam.feedback_survey_question_count This property limits the number of questions in an OAM feedback survey to enhance user experience in Microsoft Outlook.
sn_ms_oam.outlookactionable.originator This property configures the originator ID for sending actionable messages through Outlook, enabling users to interact with notifications directly from their email client.
sn_now_teams.enable_va_approval_notification This property activates notifications from the Virtual Agent specifically for approval requests, enhancing user awareness and response times.
sn_now_teams_hr.enable_va_comment_notification This property activates comment notifications from the Virtual Agent for HR-related tasks in Microsoft Teams, enhancing communication and response times.
sn_now_teams_it.enable_va_comment_notification This property configures the Virtual Agent to send notifications for comments made on incidents, changes, and requested items in Microsoft Teams.
sn_oe_sfs.notification.min_version This property sets the minimum version requirement for the Collaboration Chat Sidebar Plugin, ensuring that email notifications function properly with the specified version.
sn_publications.max_email This property defines the upper limit for email dispatches, influencing how many emails can be sent in a single operation within the application.
sn_publications.max_recipient_list_file_upload_records This property defines the upper limit for the number of records allowed in a recipient list file upload, impacting data processing in targeted communications.
sn_shop.purchase.enable.alerts This property enables or disables alerts related to purchasing actions, affecting how users are notified about cancellations, rejections, and requests for clarification.
sn_sow_collab.uptake_sfs_notifications This property configures the sending of notifications for SFS uptake events, impacting user awareness and engagement.
sn_spend_psd.psm_email This property configures the email address that triggers the automatic creation of procurement cases when emails are received.
sn_uni_req.ur_email It configures the email address that triggers the automatic creation of universal requests when emails are received, enhancing response efficiency.
sn_wsd_case.wsd_inbound_email This property specifies the email address used to check for incoming emails related to Workplace Service Delivery and Case Management.
sn_wsd_core.ENABLE_RSV_CHECK_IN This property activates the functionality for employees to check in and check out of reservations using email actions.
sn_wsd_core.wsd_inbound_email This property specifies the email address used to check for incoming emails related to Workplace Service Delivery and Case Management applications.
sn_wsd_rsv.time_before_check_in_out_reminder This property configures the timing for sending email reminders to users about their upcoming reservations, enhancing user awareness and engagement.
sow_email_notification_redirect This property checks if a user has the sow_user role and adjusts the notification link accordingly.
sow_email_notification_redirect.on_call This property configures whether on-call notification links redirect to SOW or UI16 based on its boolean value.
wm_notification.upcoming.task.reminder.minutes.before This property configures the timing of push notifications for upcoming task reminders, with a default setting of 45 minutes before the task start time.