Namespace
glide.service_portal
43 ServiceNow system properties in this namespace, with what each one does.
glide.service_portal.ais_defer_load_enable.list |
This property allows the configuration of specific portal URL suffixes to enable deferred loading for AI search, impacting how search results are loaded. |
glide.service_portal.ais_nlq_enabled |
This property allows the integration of AI Search NLQ components within the Service Portal, improving user search experiences. |
glide.service_portal.announcement.default_sort_order |
This property sets the default sorting method for announcements, with options available in a choice list. |
glide.service_portal.comment.enter_adds_newline |
This property configures whether the Enter key adds a new line or submits the comment in the Ticket Conversation widget. |
glide.service_portal.dark_theme.allow_list |
This property allows specific service portal records to enable the 'Dark Theme' configuration, impacting how users interact with the portal's appearance. |
glide.service_portal.default_404_page |
This property sets the default 404 error page ID for Service Portals, ensuring users see a consistent error page when no specific portal is configured. |
glide.service_portal.default_search_sources |
This property defines a comma-separated list of sys_ids that are used as default search sources in Service Portal when no specific sources are provided. |
glide.service_portal.disable_location_tracker |
This property prevents the display of location tracking prompts and disables related analytics features on the Service Portal. |
glide.service_portal.enable_ais_portal.allow_list |
This property defines which baseline service portal records permit admin users to view and configure AI Search settings. |
glide.service_portal.enable_human_readable_urls |
This property toggles the human readable URLs feature for portals, enhancing URL clarity and usability. |
glide.service_portal.enable_typeahead |
This property controls the activation of typeahead search in the Service Portal, allowing users to receive search suggestions as they type. |
glide.service_portal.enforce_cross_scope_check_in_form |
This property enforces cross-scope checks in Service Portal forms, preventing unauthorized access to resources across different application scopes. |
glide.service_portal.js_minify.enabled |
This property controls whether JavaScript files included in the service portal are minified to reduce file size and enhance loading efficiency. |
glide.service_portal.load_ui_scripts_on_demand |
This property configures the Service Portal to load UI scripts on demand, optimizing page load performance. |
glide.service_portal.page_route_all_portal_override |
This property overrides default page routing behavior by ignoring routes for specified service portal records that lack a portal designation. |
glide.service_portal.performance.monitoring.enabled |
This property controls whether performance monitoring is active for the Service Portal UI, impacting how performance data is collected and reported. |
glide.service_portal.persist_msgs_on_nav |
This property ensures that infoMessages persist across single page app navigation in the Service Portal, enhancing user experience by maintaining message visibility. |
glide.service_portal.reference.use_sys_popup_view |
This property determines whether the sys_popup view is used by default for reference field previews in the Service Portal, impacting user experience. |
glide.service_portal.resize_text.business_portal.base_font |
This property defines the base font size in pixels for text displayed on the Business Portal, affecting overall text appearance. |
glide.service_portal.resize_text.business_portal.enable_rem_conversion |
This property controls whether rich text is converted for better compatibility in the Business Portal. |
glide.service_portal.resize_text.csm.enable_rem_conversion |
It configures the service portal to use rem units for CSS styling, ensuring consistent text sizing across different devices. |
glide.service_portal.resize_text.csp.enable_rem_conversion |
When enabled, this property configures the portal's CSS to utilize rem units, facilitating responsive text resizing. |
glide.service_portal.resize_text.esc.enable_rem_conversion |
Enables the use of rem units in the ESC portal CSS for responsive text sizing. |
glide.service_portal.resize_text.kb.enable_rem_conversion |
This property determines whether the CSS for the portal is defined in rem units, enhancing text scalability across different devices. |
glide.service_portal.resize_text.mesp.base_font |
This property defines the default font size in pixels for text displayed in the Service Portal, impacting overall user interface appearance. |
glide.service_portal.resize_text.mesp.enable_rem_conversion |
This property controls whether text resizing in the Service Portal uses REM units, which helps maintain responsive design. |
glide.service_portal.resize_text.sp.enable_rem_conversion |
This property enables the use of rem units in the portal's CSS, affecting how text is resized relative to the root font size. |
glide.service_portal.resize_text.supplier.enable_rem_conversion |
It configures the portal to use rem units for CSS, enhancing text scalability and layout adaptability across different devices. |
glide.service_portal.restricted.widgets.for_rectangle_calls |
This property specifies which widgets are restricted for public users during API rectangle calls, impacting their accessibility. |
glide.service_portal.rotate.guest.usertoken |
This property controls whether guest session tokens are rotated upon expiration, enhancing security for guest users accessing the Service Portal. |
glide.service_portal.search_as_you_type_behavior |
This property configures typeahead search widgets to either provide suggestions or use typeahead functionality based on the selected option. |
glide.service_portal.seo_user_agent |
This property specifies the user-agent patterns used to recognize search crawler bots accessing the service portal, impacting SEO performance. |
glide.service_portal.sp_announcement.cache_enabled |
This property controls whether caching is enabled for service portal announcements, enhancing page load times. |
glide.service_portal.sp_instance.cache_enabled |
This property activates caching for sp_instance in the service portal, which can significantly speed up page access and improve user experience. |
glide.service_portal.sp_menu.cache_enabled |
This property controls the caching behavior of the service portal menu, enhancing performance by storing menu data temporarily. |
glide.service_portal.sp_page.cache_enabled |
This property enables or disables caching for service portal pages, enhancing page load efficiency. |
glide.service_portal.sp_portal.cache_enabled |
This property enables or disables caching for the service portal, impacting how quickly content is delivered to users. |
glide.service_portal.sp_search_source.cache_enabled |
This property activates caching for the service portal search source, enhancing page load times and overall performance. |
glide.service_portal.sp_user_criteria.cache_enabled |
This property enables caching of User Criteria in the Service Portal, enhancing the speed of widget and instance access. |
glide.service_portal.sso.early_redirect.portals |
This property allows the configuration of specific portal suffixes for early SSO redirection, enhancing user experience during login. |
glide.service_portal.stream_entry_limit |
This property defines the upper limit of stream entries displayed in various Service Portal widgets, impacting how much information users can see at once. |
glide.service_portal.typeahead.min_length |
This property defines the minimum character count for initiating a typeahead search, impacting user experience and system load. |
glide.service_portal.typeahead.wait_ms |
This property controls the delay before executing typeahead searches in the Service Portal, impacting the responsiveness of search suggestions. |