Namespace
sn_fsm_ml
4 ServiceNow system properties in this namespace, with what each one does.
sn_fsm_ml.auto_attach_kb_ml_definition_name |
It configures the name of the similarity solution used for auto-attaching knowledge articles to work order tasks, impacting how knowledge is utilized in field service management. |
sn_fsm_ml.max_article_attachment_size |
This property defines the maximum allowable size in megabytes for article attachments that are automatically associated with tasks in the Predictive Intelligence for Field Service Management application. |
sn_fsm_ml.max_auto_attach_knowledge |
This property limits the number of knowledge articles automatically attached to tasks in the Field Service Management application. |
sn_fsm_ml.use_predictive_intelligence_auto_attach_kb |
This property activates the predictive intelligence feature that automatically links knowledge articles to tasks in work orders, streamlining information retrieval. |