Property reference

`sn_fsm_ml.auto_attach_kb_ml_definition_name`

The property sn_fsm_ml.auto_attach_kb_ml_definition_name specifies the similarity solution definition name used for automatically attaching knowledge articles to work order tasks. Admins should review this setting to ensure relevant knowledge articles are effectively linked to tasks, enhancing operational efficiency.

Default: ml_sn_sn_fsm_ml_global_similar_knowledge_articles
Type: string
Application: Predictive Intelligence for Field Service Management

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do?	It configures the name of the similarity solution used for auto-attaching knowledge articles to work order tasks, impacting how knowledge is utilized in field service management.
What area does it affect?	Predictive Intelligence
What does the default mean?	The default value is "ml_sn_sn_fsm_ml_global_similar_knowledge_articles", which is the baseline setting used unless it is changed.
When should you review it?	Review this property when adjusting knowledge article attachment strategies or optimizing field service workflows.

Out of the box property record

Raw metadata from the property record.

Property name	`sn_fsm_ml.auto_attach_kb_ml_definition_name`
Sys ID	`046206b6dbbf1010ace25aa8dc961959`
Type	string
Application	Predictive Intelligence for Field Service Management
Default value	`ml_sn_sn_fsm_ml_global_similar_knowledge_articles`
Description	Similarity solution definition name for auto attaching knowledge articles to work order tasks
Updated	2025-12-08 15:53:48

Sources

Official references and nearby text excerpts where this property appears.

More in `sn_fsm_ml`

Other properties in the same namespace.

sn_fsm_ml.max_article_attachment_size This property defines the maximum allowable size in megabytes for article attachments that are automatically a sn_fsm_ml.max_auto_attach_knowledge This property limits the number of knowledge articles automatically attached to tasks in the Field Service Man sn_fsm_ml.use_predictive_intelligence_auto_attach_kb This property activates the predictive intelligence feature that automatically links knowledge articles to tas

All 4 properties in sn_fsm_ml →