sn_fsm_ml.max_auto_attach_knowledge The sn_fsm_ml.max_auto_attach_knowledge property sets the maximum number of knowledge articles that can be automatically attached to a task. Admins should review this setting to optimize task efficiency and ensure relevant information is readily available.
3The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | This property limits the number of knowledge articles automatically attached to tasks in the Field Service Management application. |
|---|---|
| What area does it affect? | Field Service Management |
| What does the default mean? | The default value is "3", which sets the baseline numeric behavior for this property. |
| When should you review it? | Review this property when adjusting task automation settings or improving knowledge article relevance. |
Raw metadata from the property record.
| Property name | sn_fsm_ml.max_auto_attach_knowledge |
|---|---|
| Sys ID | 906195de1b3a101053e4fd961a4bcb4b |
| Type | integer |
| Application | Predictive Intelligence for Field Service Management |
| Default value | 3 |
| Description | Maximum number of articles to auto attach to task |
| Updated | 2025-12-08 05:47:52 |
Official references and nearby text excerpts where this property appears.
sn_fsm_mlOther properties in the same namespace.
sn_fsm_ml.auto_attach_kb_ml_definition_name
It configures the name of the similarity solution used for auto-attaching knowledge articles to work order tas
sn_fsm_ml.max_article_attachment_size
This property defines the maximum allowable size in megabytes for article attachments that are automatically a
sn_fsm_ml.use_predictive_intelligence_auto_attach_kb
This property activates the predictive intelligence feature that automatically links knowledge articles to tas