Property reference

`sn_fsm_ml.use_predictive_intelligence_auto_attach_kb`

The sn_fsm_ml.use_predictive_intelligence_auto_attach_kb property enables the automatic attachment of knowledge articles to work order tasks using predictive intelligence. Admins should consider enabling this feature to enhance task efficiency and improve access to relevant information.

Default: false
Type: boolean
Application: Predictive Intelligence for Field Service Management

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do?	This property activates the predictive intelligence feature that automatically links knowledge articles to tasks in work orders, streamlining information retrieval.
What area does it affect?	Field Service Management
What does the default mean?	The default value is "false", which means this behavior is disabled by default.
When should you review it?	Review this property when optimizing task management processes or improving knowledge article accessibility.

Out of the box property record

Raw metadata from the property record.

Property name	`sn_fsm_ml.use_predictive_intelligence_auto_attach_kb`
Sys ID	`320eff22dbb35010fd3c5a58dc9619ca`
Type	boolean
Application	Predictive Intelligence for Field Service Management
Default value	`false`
Description	Use predictive intelligence solution to auto attach knowledge articles to work order tasks
Updated	2025-12-08 15:54:18

Sources

Official references and nearby text excerpts where this property appears.

More in `sn_fsm_ml`

Other properties in the same namespace.

sn_fsm_ml.auto_attach_kb_ml_definition_name It configures the name of the similarity solution used for auto-attaching knowledge articles to work order tas sn_fsm_ml.max_article_attachment_size This property defines the maximum allowable size in megabytes for article attachments that are automatically a sn_fsm_ml.max_auto_attach_knowledge This property limits the number of knowledge articles automatically attached to tasks in the Field Service Man

All 4 properties in sn_fsm_ml →