Namespace

sn_uni_req_ml

5 ServiceNow system properties in this namespace, with what each one does.

sn_uni_req_ml.auto_categorization This property activates the auto categorization feature for universal requests, allowing the system to classify requests without manual input.
sn_uni_req_ml.auto_categorization.min_confidence It determines the threshold of confidence required for auto categorization suggestions to be accepted in the Universal Request application.
sn_uni_req_ml.sensitive_detection This property identifies and marks Universal Requests as sensitive if they contain sensitive information in their descriptions, enhancing data protection.
sn_uni_req_ml.sensitive_detection.min_confidence It determines the confidence level needed for the system to automatically mark Universal Requests with sensitive information as restricted.
sn_uni_req_ml.similar_closed_universal_request It activates the feature that suggests similar closed Universal Requests to users, improving the relevance of recommendations.