Category · 169 properties

ServiceNow Search & Indexing properties

These properties control aspects of search and indexing, including AI Search, text search, auto-suggest, and search-related metrics. Admins and developers can consult them when configuring search behavior or investigating issues such as suggestions or search response times; examples include com.glide.cs.auto_suggest.enabled and com.glide.cs.fdih.aisearch.timeout.

Most common namespaces: glide.ais 30 glide.ts 26 com.glide 20 com.snc 14 glide (other) 14 glide.search 11

`cmdb.nlq.search.wildcard.enabled`	This property determines whether CI name searches utilize wildcard matching, affecting how search queries are processed.
`com.glide.cs.auto_suggest.delay_ms`	This property configures the delay before triggering the auto-suggest feature, allowing for more efficient API usage.
`com.glide.cs.auto_suggest.enabled`	This property enables or disables the auto-suggest API functionality within the ServiceNow platform.
`com.glide.cs.click_metrics.ai_search`	This property configures the system to track and collect metrics on user clicks for AI Search result links, aiding in performance analysis.
`com.glide.cs.click_metrics.contextual_search`	It configures the system to gather data on user clicks from Contextual Search links, aiding in performance analysis.
`com.glide.cs.fdih.aisearch.timeout`	This property defines the maximum time, in seconds, that an AI Search request can run before it is canceled.
`com.glide.cs.fdih.atlassearch.timeout`	This property specifies the timeout duration for the AI Search action, allowing customization of how long the system waits before timing out.
`com.glide.cs.fdih.unified_search.timeout`	This property defines the maximum wait time in seconds for a response during asynchronous Unified Search requests from the Virtual Agent.
`com.glide.cs.gen_ai.enable_mid_topic_ai_search`	This property toggles the inclusion of AI Search results in Mid Topic Discovery, impacting how search results are presented to users.
`com.glide.cs.genai.disable_view_more_records`	It configures the system to prevent users from viewing more records in Knowledge Graph results based on specified tokens.
`com.glide.cs.semantic_search.enabled`	This property enables or disables semantic search, impacting how skills are discovered and filtered in the system.
`com.glide.cs.semantic_search.min_skill_threshold`	This property determines the minimum skill count needed to activate semantic search, enhancing the relevance of search results by filtering inputs before they reach the LLM search.
`com.glide.cs.suggest.remove_wildcards`	This property configures the removal of wildcards in Virtual Agent searches to improve response times.
`com.glide.cs.time_tracking.enabled`	This property enables performance tracing for Unified Search Time, allowing for detailed analysis of search operations.
`com.glide.cs.unified.prompt_enabled_mid_skill_switch`	It activates a prompt feature specifically for mid skill discovery in the Unified search interface.
`com.glide.db.ui_i18n_locale_text_match`	This property activates or deactivates locale text matching for queries, affecting how text is sorted and displayed based on the user's session language.
`com.glide.event_handler.ais_config_changes`	This property defines the class that processes changes to AIS configurations, such as new relevancy models.
`com.glide.event_handler.ais_index`	This property defines the class used to manage AIS indexing events, impacting how these events are processed in the application.
`com.glide.event_handler.ts_index`	It defines the class that implements the IFlushActionHandler interface for handling text indexing events.
`com.glide.index_suggestion.column_statistics.generated_interval`	This property defines the frequency, in days, at which column statistics are generated for indexing purposes.
`com.glide.index_suggestion.column_statistics.tables_to_collect.sleep_time`	It configures the duration of sleep between collection intervals for column statistics, impacting the efficiency of data processing.
`com.snc.agent_workspace.global_search.typeahead.exact_match_request_criterion_regex`	It configures the regex used to identify search terms for exact match queries in the agent workspace.
`com.snc.ai_search_assist.min_length`	This property defines the minimum character count necessary for a search to be triggered in configured fields, impacting search efficiency.
`com.snc.contextual_search.cxs_new_window.force_relative_link`	It enforces relative linking in the cxs_new_window interface, impacting how URLs are generated and displayed.
`com.snc.contextual_search.min_length`	This property defines the minimum character length for search triggers in configured fields, impacting how search functionality responds to user input.
`com.snc.contextual_search.result.char_limit`	This property defines the character limit for HTML fields in search results, impacting how much content is visible to users.
`com.snc.contextual_search.result.default.limit`	It defines the maximum limit of search results that can be displayed, influencing how users interact with search functionalities.
`com.snc.contextual_search.result.threshold`	This property defines the threshold for logging warnings when the number of search results exceeds a specified integer value.
`com.snc.contextual_search.va_topic.top_result_experience`	This property configures whether the contextual search topic block displays a Top Result experience or a standard experience, impacting user interaction with search results.
`com.snc.contextual_search.wait_time`	This property defines the wait time in milliseconds for a configured field before executing a search query, impacting search responsiveness.
`com.snc.contextual_search.widget.form.default_field`	This property determines the default name for the search field generated in new Form configurations.
`com.snc.contextual_search.widget.form.expand_on_search_field_update`	It configures the search results widget to automatically expand upon updates to the search field within forms, improving accessibility to search results.
`com.snc.contextual_search.widget.form.open_collapsed_existing_records`	It configures the search results widget to be collapsed by default when accessing existing records in forms, enhancing user experience.
`com.snc.contextual_search.widget.form.open_collapsed_new_records`	This boolean property determines whether the search results widget is collapsed by default when creating new records in forms.
`com.snc.contextual_search.widget.form.show_meta_data`	This property determines whether metadata is shown in form contextual search results, impacting user visibility of important information.
`connect.search.conversation_limit`	This property limits the number of latest conversations shown in search results to enhance user experience and system efficiency.
`css.textsearch.catalog.background.color`	This property defines the background color used in the Catalog results for Global Text Search, impacting the visual presentation of search results.
`css.textsearch.kb.background.color`	This property defines the background color used in Knowledge Base search results, impacting the visual presentation of search results to users.
`evt_mgmt.express_list.min_search_chars`	It configures the minimum character count needed for searches in the Express List, defaulting to three characters.
`gc_search.key`	This property defines the API key required for Google Custom Search integration, enabling search capabilities in the application.
`gc_search.name`	This property sets the visible name for a search feature on forms, enhancing user experience by providing context.
`gc_search.new_page`	This property configures the behavior of search results to either open in a new page or the same page based on its boolean value.
`glide.ais.custom_matcher.legacy_fallback_enabled`	This property enables or disables the fallback to exact match searching in AI Search when custom matchers do not yield results.
`glide.ais.datasource.map_to.allowed_values`	This property defines a comma-separated list of allowed values for specific attributes in indexed datasource configurations, impacting how data is processed and displayed.
`glide.ais.disable_kbb`	This property, when set to true, ensures that AI Search ignores knowledge block content during indexing of knowledge articles.
`glide.ais.disabled.message`	This property defines the text shown to users when AI Search functionality is disabled in the ServiceNow instance.
`glide.ais.externalcontent.query_api_denied_fields`	It configures a list of fields that will not appear in the index inspector search results, enhancing data privacy.
`glide.ais.genius_result.qna_mode`	This property determines the mode of factoid extraction for Q&A Genius Results, allowing for options like none, sentence, or snippet to control how answers are presented.
`glide.ais.global_search.app_installed`	This boolean property enables or disables the global search application within the ServiceNow platform, affecting search capabilities across the system.
`glide.ais.ha.auto_switch_to_near_node`	This property configures the system to automatically switch to a nearby healthy AI Search node when necessary, enhancing service resilience.
`glide.ais.ha.enable_auto_failover`	It configures the system to automatically switch to an alternate AI Search node when the active node fails, enhancing system resilience.
`glide.ais.ha.refeed_backtrack_time`	This property configures the time window for retrieving historical AIS index events after a failover to maintain content accuracy.
`glide.ais.ingestion.failure_retry_timeout`	This property defines the timeout period for retrying failed ingestion attempts, impacting how quickly the system attempts to recover from ingestion errors.
`glide.ais.ingestion.high_priority_tables`	This property defines a list of tables that are treated as high-priority for the ais_index event, influencing how data is ingested and processed.
`glide.ais.ingestion.ignore_catalog_variables_read_roles`	This property configures the indexing behavior of catalog variables in AI Search based on their read role requirements, allowing or ignoring specific access controls.
`glide.ais.ingestion.index_catalog_variables`	This property activates the indexing of catalog variable content for AI Search, allowing users to search for information contained within catalog items and their associated variables.
`glide.ais.monitor.health_status_check_interval`	This property configures the frequency of health status checks for AI Search nodes, impacting system monitoring and reliability.
`glide.ais.monitor.health_status_check_timeout`	This property defines the maximum duration for AI Search node health status check requests before timing out, impacting system responsiveness.
`glide.ais.monitor.health_threshold_green`	This property defines the minimum health score for AI Search nodes to be considered healthy, impacting system monitoring and performance evaluations.
`glide.ais.monitor.health_threshold_yellow`	This property defines the inclusive lower bound for the YELLOW range of AI Search node health scores, indicating when nodes are approaching unhealthy status.
`glide.ais.query.allow_hybrid_search_for_external_content`	This property allows the system to perform hybrid searches that include external content sources, enhancing search functionality.
`glide.ais.query.allow_indexlookup_for_dotwalk`	This property enables the bypassing of ACL checks for searchable referenced fields indexed through dot-walk references, allowing broader visibility of field values in search results.
`glide.ais.query.default_hybrid_semantic_fields`	This property specifies the default semantic fields, such as title and body, that hybrid search queries utilize for retrieving results from indexed sources.
`glide.ais.query.enable_fuzzy_number_match`	This property activates fuzzy numeric search capabilities for the Number table, allowing users to find numeric values more flexibly during searches.
`glide.ais.query.enable_long_text`	This property allows for long text queries by specifying a comma-separated list of search application IDs.
`glide.ais.query.hybrid_allowed_tables`	This property configures the default tables permitted for hybrid search within the AIS framework, influencing search results and performance.
`glide.ais.query.hybrid_search_allowed_origins`	This property configures the list of allowed origins for hybrid search requests, influencing which external applications can interact with the ServiceNow search feature.
`glide.ais.query.max_request_count_per_search`	This property limits the number of requests that can be made per search query in the AI Search node, impacting search efficiency.
`glide.ais.query.search_operator`	This property configures the boolean operator for multi-term search queries, affecting how results are filtered and displayed.
`glide.ais.query.skip_post_processing_sources`	It configures specific sources to skip search post-processing, improving search performance by omitting field-level ACL checks and other processing requirements.
`glide.ais.query.use_default_hybrid_semantic_fields`	This property allows the use of custom semantic field mappings instead of default field names in hybrid search, enhancing search accuracy for indexed sources.
`glide.ais.update_event_queue_writable`	This property enables or disables the ability to write specific ais_index.update events to the event queue, affecting how updates are processed.
`glide.index.suggestion.job.desired_suggestion_count`	This property defines the target number of suggestions generated by the suggestion job, influencing the output of search queries.
`glide.index.suggestion.job.max_queries_to_consider`	This property limits the number of queries processed for generating suggestions, impacting the efficiency of the suggestion feature.
`glide.index.suggestion.job.min_average_runtime`	This property defines the threshold for the average runtime of suggestion jobs, influencing how quickly suggestions are generated based on previous job performance.
`glide.index.suggestion.job.minimum_query_execution_count`	This property defines the minimum execution count for queries in suggestion jobs, impacting the reliability of search results.
`glide.index_suggestion.evaluation.wait_period`	This property defines the evaluation wait period in days for index suggestions, influencing how frequently the system assesses and applies indexing recommendations.
`glide.ir.query_method`	This property determines whether queries are run per table, per base class, or handled simply by GlideRecord, affecting search efficiency and results.
`glide.ir.stats.threshold`	This property sets the threshold for logging text search executions that take longer than the defined milliseconds, helping identify performance bottlenecks.
`glide.knowman.save_portal_search_sort_field_user_preference`	This property determines whether user-specific sort order preferences for portal searches are saved, overriding the system default if set to true.
`glide.knowman.search.facet_depth`	This property specifies the count of results used to generate search filters, impacting the accuracy and efficiency of search functionalities.
`glide.knowman.search_character_limit`	It defines the threshold for the number of characters that must be entered before a search is executed in the system.
`glide.lucene.base_hits_max`	This property limits the number of entries returned from the text index, allowing indication of additional results beyond the specified maximum.
`glide.lucene.base_result_max`	This property limits the number of records extracted from the text index during searches, affecting the results displayed to users.
`glide.lucene.stop_words`	This property specifies which common words are excluded from text indexing and search queries to enhance search efficiency.
`glide.ngbsm.search_service_limit`	This property limits the number of results shown when users search for services, enhancing search performance and user experience.
`glide.packages_call.no_search`	This property defines base tables that are excluded from search by the Packages Call Removal Utility, affecting related tables as well.
`glide.request_manager.search_source_cancelation`	This property configures whether transactions can be canceled when using the Search Sources API, impacting how requests are managed.
`glide.sc.search.exclude_catalogs`	This property configures which catalog items are excluded from search results based on specified sys_ids.
`glide.search.analytics.max_query_length`	This property defines the maximum character length for search queries that are logged, with a cap at 255 characters.
`glide.search.disable_result_href`	This property enables legacy click action handling for search results, disabling the use of anchor hrefs.
`glide.search.disable_suggestion_href`	This property determines whether search-based suggestions use legacy click action handling instead of anchor href support.
`glide.search.doctype_to_image_mapper`	This property configures the association between document types and their corresponding icons or images, allowing for visual differentiation in the interface.
`glide.search.max_search_results`	This property limits the number of search results shown per page, enhancing performance and usability during searches.
`glide.search.search_source_table_blacklist`	This property contains a CSV string of table names that are excluded from being added as search sources, impacting search functionality.
`glide.search.show_result_card_border`	This property controls the visibility of borders around search result cards in portal, global, and workspace searches, enhancing the user interface.
`glide.search.suggestions.allow_guest_user`	This property determines if search suggestions are shown to non-logged in users, impacting how guests interact with the search functionality.
`glide.search.suggestions.enabled`	This property controls the activation of search suggestions for users, enhancing search functionality and efficiency.
`glide.search.suggestions.runcoldstartscript.portals`	This property enables or disables the execution of cold start scripts specifically for Portals, impacting how search suggestions are generated.
`glide.search.suggestions.utterance.use_ais`	This property activates AI suggestions for search queries, improving the relevance of search results by blending keyword and semantic vector search.
`glide.sg.image_recognition.search.enable`	This property determines whether photo search is available in the search application configuration, affecting how users can search using images.
`glide.sitemap.page.count`	This property sets the maximum number of pages in the sitemap, with a default of 750 and a range from 1 to 5000.
`glide.text_index.high_priority_tables`	This property defines a list of tables that are treated as high-priority for text indexing, affecting how search results are prioritized.
`glide.ts.attachment.default.weight`	This property configures the weight assigned to attachment bodies during text searches, influencing search results and relevance ranking.
`glide.ts.attachment.title.default.weight`	This property configures the weight assigned to attachment titles during text searches in the V4 format, influencing search results.
`glide.ts.dym.enable_chain_suggest`	This property activates related search suggestions, helping users find relevant content more efficiently during searches.
`glide.ts.dym.enable_spell_correct`	This property activates spell correction suggestions for search queries, improving the accuracy of search results.
`glide.ts.field.default.weight`	This property defines the default weight assigned to text search columns, influencing the search ranking of results.
`glide.ts.global_search.parallelism`	This property defines the maximum number of concurrent processes for executing global searches, impacting the speed and efficiency of search results.
`glide.ts.index.attachment.debug`	When set to true, this property logs exception messages related to attachment indexing, aiding in debugging issues that arise during the process.
`glide.ts.index.group.table.rows.limit`	This property defines the row limit for tables to be considered for index grouping, impacting indexing efficiency and performance.
`glide.ts.index.parallelism`	This property configures the number of concurrent processes used for indexing, impacting the speed and efficiency of data indexing operations.
`glide.ts.index.variablesetsystem`	This property configures the indexing behavior for text in multi-row variable sets, allowing it to be searchable in global search results.
`glide.ts.max_duration`	This property specifies the maximum time a search can execute before being automatically canceled, helping to manage system resources effectively.
`glide.ts.max_wildcard_expansion`	This property limits the number of unambiguous matches returned for wildcard searches, enhancing search efficiency and relevance.
`glide.ts.optimize.parallelism`	This property determines how many processes can run in parallel during index optimization, impacting the efficiency of database maintenance.
`glide.ts.oracle_hint`	This property configures the system to utilize query hints during text searches on Oracle databases, enhancing search efficiency.
`glide.ts.query.and_or_limit`	This property defines the maximum number of search results that, when exceeded, changes the query type from AND to OR, potentially improving search efficiency.
`glide.ts.query.disable_binary_operators`	This property controls whether binary operators can be used in text search queries, impacting how users formulate their search criteria.
`glide.ts.query.parallelism`	This property defines the maximum number of concurrent processes that can be utilized for search operations, impacting search speed and resource allocation.
`glide.ts.query.warn_filtered_terms`	This property enables warnings for partially filtered terms in text queries, helping to identify potential issues with query completeness.
`glide.ts.query_acl_checker_debug_raw_json`	When enabled, this property reveals a collapsible debug block with the raw JSON response on the ACL Checker UI page, aiding in detailed evaluation analysis.
`glide.ts.stemming_language`	This property determines the language for matching derived words in text searches, impacting how search queries are processed and results are returned.
`glide.ts.synonym.enabled`	This property enables the functionality of synonym matching in search queries, allowing users to find relevant results even when using different terminology.
`glide.ts.synonym.expanded.boost`	This property determines the weight assigned to synonyms during search operations, influencing how search results are ranked.
`glide.ts.tables_to_be_migrated`	This property defines which non-root tables need to be indexed separately and have their data purged from the parent corpus, ensuring efficient data management.
`glide.ts.tokenizer`	This property previously specified the tokenizer for text indexing but is now obsolete, with glide.ts.version being the current standard.
`glide.ts.version`	This property sets the Zing version for the instance, impacting how certain functionalities operate within the platform.
`glide.ts.widget.top_search_tables`	This property defines a comma-separated list of tables that are eligible for Top Searches widgets on the home page, impacting user search experience.
`glide.ui.ais.show_all_facets`	This property controls the visibility of all facets in the Filters list for AI Search results, regardless of the selected source.
`glide.ui.can_search`	This property defines a comma-separated list of roles that can access the Global Text Search functionality within ServiceNow.
`glide.ui.no_text_search`	This property defines which tables are not available for selection when configuring Global Text Search options, impacting search functionality.
`glide.ui.polaris.ais_ready`	This boolean property activates AI Search for search inputs when indexing is finalized, improving search results in Polaris experiences.
`glide.ui.polaris.global_search`	This property controls whether the Unified Navigation search feature is active in the header of the ServiceNow interface.
`glide.ui.text_search.enable`	This property enables or disables the Global Text Search functionality, impacting how users can search for records across the ServiceNow instance.
`glide.ui.text_search.fieldCount`	This property configures the limit on the number of fields shown in text search results, affecting how much information users can see at once.
`glide.ui.text_search.match_view`	This property configures the specific form view displayed for exact match results in Global Text Search, influencing how users interact with search outcomes.
`glide.ui.text_search.rowcount`	This property defines the limit on the number of search matches returned from Global Text Search for each table, with a default of 10 results.
`glide.ui.text_search.view`	This property determines which list and form view is utilized for displaying results from Global Text Search, defaulting to 'text_search' if left blank.
`sn_ai_search_admin.ais_assist_installation_initiated_indexing_completed`	This boolean property tracks the completion status of the indexing process initiated by the AI Search Admin installation.
`sn_ai_search_admin.auto_enable_hybrid_search_message_dismissed`	This boolean property controls the automatic dismissal of the hybrid search message in the AI Search Admin Console.
`sn_build_agent.keyword_search.default_limit`	This property defines the integer limit on the number of search results returned by keyword searches in the Build Agent application when the limit parameter is not provided.
`sn_build_agent.keyword_search.max_field_length`	This property defines the maximum character limit for content fields in truncated mode, allowing clients to specify a different limit if needed.
`sn_codesearch.search.results.max`	This property limits the number of search results returned by the Code Search API to a specified maximum, which is 500 by default.
`sn_communities.additional_search_sources`	This property lists extra search sources like community forums and user profiles that are considered during community searches.
`sn_communities.minimum_characters_to_search`	This property determines the threshold of characters needed before search functionality is enabled in Community, enhancing search relevance.
`sn_communities.search.blog.enable_acl`	This property configures the evaluation of ACLs for blog search results, affecting how permissions are enforced on individual blog entries.
`sn_communities.search.discussion.enable_acl`	This property enables or disables the evaluation of ACLs for discussion search results, affecting how permissions are enforced beyond standard forum permissions.
`sn_communities.search.document.enable_acl`	This property controls the evaluation of ACLs for document search results in the Communities application, allowing for more granular permission checks.
`sn_communities.search.event.enable_acl`	This property configures the evaluation of ACLs for event search results in the Communities application, affecting how permissions are enforced.
`sn_communities.search.operator`	This property configures the search behavior in Communities, allowing for different matching strategies based on user queries.
`sn_communities.search.video.enable_acl`	This property configures the evaluation of ACLs for video search results in the Communities application, affecting how permissions are applied beyond the default forum permissions.
`sn_communities.seo.pages.meta_descrition.length`	This property defines the character limit for SEO meta descriptions on Community pages, impacting how these pages appear in search results.
`sn_devstudio.search.results.max`	This property defines the threshold for the maximum number of search results returned to the client, ensuring efficient search operations.
`sn_global_searchui.hide_results_count`	This boolean property determines whether the global search results count is displayed to users, enhancing the search interface's simplicity.
`sn_global_searchui.show_redact_warning`	This property determines whether a warning is shown to users when search results are redacted due to security constraints.
`sn_lg_cf_workspace.workspace_typeahead_list_count`	This property specifies how many records appear in the suggestion list during typeahead searches for legal requests, enhancing search efficiency.
`sn_me_search.search_engine`	This property configures the search engine used for mobile search functionalities within the ServiceNow platform.
`sn_sow_exp_app.evt_mgmt.facet.max_number_records_for_search_facet`	This property limits the number of records shown in search facets to enhance performance and usability within the application.
`sn_sp_con.sharepoint_batch_size`	This property sets the batch size for SharePoint indexing operations, impacting how quickly data is processed and indexed.
`sn_udc.history_threshold_time`	This property sets the time limit for updating URL matched history entries, preventing unnecessary duplication.
`sn_uib_on_call.calendar_group_search_limit`	This property limits the number of user groups returned in search results for the On-Call Calendar, enhancing search efficiency.
`sn_wsd_core.search_with_name_and_title`	This boolean property determines whether searches in the Workplace Core application include both names and titles.
`sn_wsd_rsv.auto_refresh_search_rsv_data`	This property determines the time interval, in minutes, for automatically refreshing search results to inform users of potentially outdated information.
`sn_wsd_rsv.display_filters_by_default`	This property determines whether the filters in the WSD Search widget are displayed in a collapsed or expanded state by default.
`sn_wsd_rsv.search_limit`	It limits the number of records processed during a search execution to enhance performance, defaulting to 100 items unless otherwise specified.
`taxonomy.aisearch.enabled.utah`	This boolean property enables or disables the implementation of taxonomy-topic related changes in AI search for the Utah release.
`taxonomy.content.tables`	This property defines the tables that the taxonomy system will utilize for content classification and search indexing.
`top.down.implied.match.enabled`	This property determines whether the top-down implied match functionality is active, affecting how records are matched during searches.