Namespace

com.glide

637 ServiceNow system properties in this namespace, with what each one does.

com.glide.activity.show_conversation_filter This property toggles the display of the 'Filter by conversation' button in the workspace interface, allowing users to refine their conversation view.
com.glide.aiel_asset_server This property defines the asset server used by the sn-canvas-blank application, impacting how assets are managed and accessed.
com.glide.amb.flood_mitigation.processor_ids It specifies a list of AMB processor IDs that are considered for flood mitigation, affecting which channels can benefit from this feature.
com.glide.amb.session.logout This property enables or disables automatic logout for user sessions based on inactivity, enhancing security by minimizing the risk of unattended sessions.
com.glide.apps.include_my_schema This property controls the loading of schema files from the /author_elective folder, impacting application behavior and data structure.
com.glide.appsee.uxaapp_migration_current_retry_count This property defines the maximum number of retries allowed during the UXA application migration process, influencing how the system handles migration failures.
com.glide.attachment.max_size This property defines the upper limit for file attachment sizes, defaulting to 1024 MB, which helps manage storage and performance in the ServiceNow environment.
com.glide.auth.profile.supported.processor.list It defines a comma-separated list of Java processors that can be used for API authentication, impacting how authentication requests are processed.
com.glide.awa.long_running_transaction_check_interval This property defines the interval for checking long running transactions in a user's session after specific actions in the AWA Inbox, enhancing performance monitoring.
com.glide.awa.warn_blocked_audio It triggers a popup notification for agents to enable audio playback in their browser when audio is blocked in the workspace inbox.
com.glide.bot_detection.enabled This property controls the global setting for bot detection, determining whether automated bot interactions are monitored and managed.
com.glide.business_rule.outbound_rest This property allows Business Rules to make Outbound REST calls, enhancing integration capabilities within the ServiceNow platform.
com.glide.chat.api_version This property specifies the API version used for the UDM flow in Agent Chat, impacting how chat interactions are processed.
com.glide.cle.allow_ec_key_deletion This boolean property allows the deletion of encryption context keys once all associated data has been migrated, enhancing key management efficiency.
com.glide.codesigning.expanded.tracking.enabled This property, when set to true, extends the validation length for certain ecc_queue topics if code signing is also activated.
com.glide.codesigning.expanded_tracking.length This property specifies the number of validation levels for code signing when code signing is active.
com.glide.codesigning.expanded_tracking.topic.list This property defines a list of topics that receive increased meta stack tracking if code signing is activated, enhancing oversight and debugging capabilities.
com.glide.codesigning.strategy.java_stack This property configures the method used for determining the call stack in code signing operations, impacting how stack traces are generated.
com.glide.codesigning.tracking.agent.validation.exclusion.list It specifies which ecc_queue agents are exempt from code signing validation, allowing for smoother operations in specific scenarios.
com.glide.codesigning.tracking.debug This property activates detailed debug logging for the code signing tracker, providing more information during code signing operations.
com.glide.codesigning.tracking.enabled This property activates the tracking of callers involved in code signing processes, providing visibility into code signing actions.
com.glide.codesigning.tracking.logging.count It limits the number of logged code signing messages to a specified count over a daily period, helping to control log volume.
com.glide.codesigning.tracking.logging.enabled This property activates logging specifically for tracking code signing actions within the ServiceNow platform.
com.glide.codesigning.tracking.ui_actions.allowlist This property defines a list of UI Action sysIds that are allowed to notarize records in the ecc_queue, preventing unauthorized actions.
com.glide.codesigning.tracking.unsupported_script_tracking.enabled When enabled, this property prevents notarization of ecc_queue records from unsupported scripts if code signing is also enabled.
com.glide.codesigning.tracking.validation.fail_fast This property, when enabled, causes code signing verification to terminate upon the first encountered script validation failure, rather than continuing to check all scripts.
com.glide.communications.disable.deprecated.tls It forces outbound connections from the instance to utilize TLS 1.2 or higher, enhancing security for data transmission.
com.glide.communications.httpclient.ocsp_allow_network_error It allows or disallows network errors during Online Certificate Status Protocol (OCSP) checks, affecting how certificate validation is handled.
com.glide.communications.httpclient.usage.collection This property determines whether usage metrics for the outbound HTTP client are collected, impacting how usage data is tracked and reported.
com.glide.communications.httpclient.verify_hostname This property enforces hostname and certificate verification for SSL connections, enhancing security by preventing unauthorized access.
com.glide.communications.oauth.token.generation.usage.collection It configures whether usage metrics for OAuth Token Generation are collected, impacting how token generation activities are monitored.
com.glide.communications.personal.auth.license.enabled This property determines the activation status of the personal authentication feature based on customer type and plugin availability.
com.glide.communications.personal.auth.usage.collection It allows administrators to enable or disable the collection of usage metrics specifically for Personal Auth Outbound requests.
com.glide.communications.trustmanager_trust_all This property, when set to true, allows the system to accept all SSL certificates, bypassing standard validation checks.
com.glide.core.fix_invalid_claimedby_jobs This property enables or disables the automatic correction of invalid job assignments related to the 'claimed by' field.
com.glide.core_ui_components.java_endpoints.acls_loaded This boolean property controls the loading of ACLs for Java endpoints, enhancing security during system upgrades.
com.glide.creator_studio.apptype.selection.disabled Enabling this property prevents users from selecting an app type in the Creator Studio app creation flow.
com.glide.creator_studio.template_deny_list This property filters out specified sc_template records from being displayed in the RequestFormSchema, affecting the templates users can select.
com.glide.cs.advanced-chat-popover This property controls the activation of the smart chat popover component, which improves user engagement on the service portal.
com.glide.cs.agent_transfer_msg It configures the notification message displayed to users when an agent leaves a chat session because of a queue transfer, allowing for personalization with the agent's name.
com.glide.cs.ai_search.max_regular_result This property defines the upper limit for the number of regular AI search results shown, allowing values between 3 and 10.
com.glide.cs.aia.default_agent_persona This property sets the default communication style for agents, promoting professionalism and clarity in their interactions.
com.glide.cs.ais.async.search.fdih.thread.mode This property specifies whether AI Search actions should execute using the Virtual Agent thread or the platform thread, impacting the efficiency of search operations.
com.glide.cs.allow_ai_agent_type_autolinking It configures the system to allow or disallow the automatic linking of AI agent types, impacting how AI agents are utilized in service interactions.
com.glide.cs.analytics_api_key This property configures the API key for Appsee analytics integration with the Virtual Agent Designer, enabling performance tracking.
com.glide.cs.analytics_auth_token This property configures the authentication token used for Appsee analytics, enabling data collection for the Virtual Agent Designer.
com.glide.cs.analytics_debug_enabled This property controls whether Appsee debug information is generated for the Virtual Agent Designer, aiding in diagnostics and performance analysis.
com.glide.cs.ar.ai_search.feedback.enabled This property determines whether user feedback from the Auto-Resolution AI search is transmitted to GlideSignals, impacting data collection for improvements.
com.glide.cs.async.session.props This property configures a list of values that are added to the conversation context during asynchronous sessions, enhancing the context available for processing.
com.glide.cs.auto_resolution.enable_multi_language_support This property toggles the availability of multi-language support for training in the Auto-Resolution feature, impacting how well it can handle diverse language inputs.
com.glide.cs.auto_resolution.reprocess_event_time_window It limits the reprocessing of errored IAR events to those created within the last 300 seconds, ensuring that only recent issues are addressed.
com.glide.cs.auto_resolution.response_channel_list It specifies a comma-separated list of channels through which Auto-Resolution responses are sent, impacting how users receive notifications.
com.glide.cs.auto_resolution.retrain_workflow_solution This property controls the re-training status of the IAR workflow solution, allowing it to be re-trained only once.
com.glide.cs.auto_resolution.simulation.block_timeout_in_mins It defines the maximum time in minutes to wait for a prediction response before timing out a block execution in auto-resolution simulations.
com.glide.cs.auto_resolution.simulation.continue_on_batch_error It configures the auto-resolution simulation to either proceed or stop when a batch error occurs, influencing the overall simulation outcome.
com.glide.cs.auto_resolution.simulation.max_allowed_records It limits the number of tasks processed in Auto-resolution simulations to a maximum of 50,000, impacting simulation performance and resource usage.
com.glide.cs.auto_resolution.simulation.max_parallel_blocks_to_run It configures the limit on how many simulation blocks can run simultaneously in the auto-resolution process.
com.glide.cs.auto_resolution.simulation.max_records_per_block It limits the number of task records processed in each batch for auto-resolution simulation, impacting system performance and efficiency.
com.glide.cs.auto_resolution.simulation.ml_prediction_batch_size It sets the batch size for predictions in the Auto-resolution simulation feature, impacting processing efficiency and resource utilization.
com.glide.cs.auto_suggest.delay_ms This property configures the delay before triggering the auto-suggest feature, allowing for more efficient API usage.
com.glide.cs.auto_suggest.enabled This property enables or disables the auto-suggest API functionality within the ServiceNow platform.
com.glide.cs.autopilot.client_initiated_header It configures the header message displayed to users when a live agent activates an autopilot topic in the Virtual Agent.
com.glide.cs.available_topics_msg This property configures the introductory message shown to users regarding available topics for assistance.
com.glide.cs.b2b.sys_id This property retrieves the sys_id for the Bot to Bot messaging channel, influencing how timeouts are handled in messaging interactions.
com.glide.cs.b2b_conversation_idle_timeout This property configures the idle timeout period for B2B conversations, defaulting to 3600 seconds.
com.glide.cs.branding.agent_bubble_bg_color This property configures the background color of agent chat bubbles in the ServiceNow platform, affecting the visual appearance of chat interactions.
com.glide.cs.branding.agent_bubble_font_color This property defines the color of the font used in agent chat bubbles, impacting the visual appearance of chat interactions.
com.glide.cs.branding.bg_color This property defines the background color of chat windows, allowing customization to match organizational branding or user preferences.
com.glide.cs.branding.bot_bubble_bg_color This property configures the background color of bot bubbles, affecting their appearance in the user interface.
com.glide.cs.branding.bot_bubble_font_color This property defines the color of the text displayed in bot bubbles, impacting the visual consistency of the user interface.
com.glide.cs.branding.bubble_bg_color This property defines the color used for user bubble backgrounds, impacting the overall aesthetic of the user interface.
com.glide.cs.branding.bubble_font_color This property defines the color of the font used in user bubbles, impacting the overall appearance of the user interface.
com.glide.cs.branding.button_bg_color This property defines the color used for button backgrounds across the ServiceNow platform, impacting the visual consistency of the user interface.
com.glide.cs.branding.category_bg_color This property defines the background color used for category elements, impacting the overall aesthetic of the user interface.
com.glide.cs.branding.category_font_color This property defines the color used for category font, impacting the visual presentation of categories across the platform.
com.glide.cs.branding.disabled_link_color This property sets the color for disabled links, impacting the visual appearance of the user interface.
com.glide.cs.branding.header_bg_color This property defines the color used for the chat header background, impacting the visual appearance of chat interactions.
com.glide.cs.branding.header_font_color This property defines the color of the font used in the chat header, affecting its appearance in the user interface.
com.glide.cs.branding.header_label This property sets the header label for the chat interface, allowing for branding customization.
com.glide.cs.branding.input_bg_color This property defines the background color of input fields, allowing customization to align with organizational branding or user interface preferences.
com.glide.cs.branding.link_color This property sets the color for links displayed in the ServiceNow platform, affecting the visual appearance of text links.
com.glide.cs.branding.load_animation_color This property sets the color used for the loading animation displayed during content loading processes within the ServiceNow platform.
com.glide.cs.branding.menu_icon_color This property defines the hexadecimal color value for menu icons, affecting their appearance throughout the ServiceNow platform.
com.glide.cs.branding.msg_delay This property configures the minimum time interval between consecutive bot messages, ensuring a smoother communication flow.
com.glide.cs.branding.seperator_color This property sets the color value for separators in the user interface, impacting the overall aesthetic and clarity of content separation.
com.glide.cs.branding.subheader_label This property defines the text displayed in the chat client's sub-header, allowing for branding customization.
com.glide.cs.branding.support_email This property configures the support email address used for customer inquiries within the ServiceNow platform.
com.glide.cs.branding.support_email_label This property sets the display label for the customer support email field, allowing for customization of the user interface.
com.glide.cs.branding.support_hours This property specifies the support hours as a string, with a default value of 'M-F 9-5 PST'.
com.glide.cs.branding.support_hours_label This property sets the text label for support hours shown in the chat feature, impacting user communication.
com.glide.cs.branding.support_phone This property sets the support phone number shown to users, impacting how they reach out for assistance.
com.glide.cs.branding.support_phone_label This property sets the text label displayed for the support phone number, influencing how users perceive support availability.
com.glide.cs.branding.system_message_color This property defines the hexadecimal color code used for system messages, impacting their appearance in the user interface.
com.glide.cs.branding.timestamp_color This property sets the color value for timestamps displayed in the ServiceNow platform, affecting their visibility and aesthetics.
com.glide.cs.branding.type_presence_delay It configures the delay time in milliseconds before the typing animation appears, enhancing the visual feedback during user interactions.
com.glide.cs.branding.va_logo This property sets the image used as the logo in the chat header, affecting the visual branding of the chat interface.
com.glide.cs.branding.va_profile This property defines the identifier for the active Virtual Agent profile used for branding purposes.
com.glide.cs.cache.discoverable_topic_type.enabled It configures the caching mechanism for discoverable topic types to enhance processing efficiency in virtual agent natural language understanding.
com.glide.cs.cache.node_details.size This property sets the integer value for the size of the node details cache, impacting how much data can be stored for quick access.
com.glide.cs.cache.topic_type.enabled This property enables or disables the caching of topic types to prevent unpredictable behavior associated with cache usage.
com.glide.cs.cache.topic_type_dto.enabled This property enables or disables the caching of topic type DTOs to prevent unpredictable behavior related to cache usage.
com.glide.cs.cached_agent_availability_life_time This property sets the time limit for how long the chat client can rely on cached agent availability data before refreshing it.
com.glide.cs.callback.enabled This property controls the activation of the Voice Callback feature, allowing users to opt for a callback instead of being placed on hold.
com.glide.cs.chat_agent_entered_message It configures the message shown to users when a live agent accepts a chat request.
com.glide.cs.chat_conversation_translating_error It specifies the error message displayed when dynamic translation fails in a virtual agent conversation.
com.glide.cs.chat_conversation_translating_message This property configures the message displayed when a chat conversation is being translated for the user.
com.glide.cs.checkpoint_processing_messages.enabled This property determines whether messages are processed in the virtual agent, impacting user interactions.
com.glide.cs.choice.pagination.script.method_signature It specifies the method signature that the VA Server uses to manage paging for choice pickers through scripting.
com.glide.cs.choice.paging_variables This property specifies a comma-separated list of context variables that manage paging for choice pickers in Virtual Agent, facilitating smoother user interactions.
com.glide.cs.choice.selected_options.limit It limits the number of choice options retained in the conversation context for the Virtual Agent's dynamic choice picker, impacting how users interact with the bot.
com.glide.cs.choice_picker.radio_button_choice_picker_disabled It configures the choice picker to use a list button instead of radio buttons for single select options, impacting how users interact with choices.
com.glide.cs.click_metrics.ai_search This property configures the system to track and collect metrics on user clicks for AI Search result links, aiding in performance analysis.
com.glide.cs.click_metrics.bot_output This property configures the collection of click metrics for system-generated links, excluding AP Search and Contextual Search results.
com.glide.cs.click_metrics.crypto_module.cache.max_size It defines the maximum allowable size for caching KMF crypto modules, impacting how Click Metrics handles cryptographic operations.
com.glide.cs.click_metrics.llm This property configures the system to gather click metrics related to LLM usage, aiding in performance analysis and user engagement assessment.
com.glide.cs.click_metrics.zdt_enabled This property activates ZDT support for Click Metrics, allowing for seamless updates without downtime.
com.glide.cs.collab.card_cache_manager_size This property configures the maximum size of the card_cache_manager cache to optimize memory usage during sidebar conversations.
com.glide.cs.collab.enable_link_unfurling This property enables or disables the display of link previews in collaboration chats, enhancing the user experience by providing context for shared links.
com.glide.cs.collab.enable_multi_chats This property determines whether multiple chat sessions can be initiated simultaneously in the Omni-Experience Standard Feature Set.
com.glide.cs.collab.enabled This property controls the availability of collaborative chat, allowing users to communicate in real-time when enabled.
com.glide.cs.collab.event_queue.enabled This property activates the event queue functionality specifically for tracking unread message counts in Sidebar chat.
com.glide.cs.collab.event_queue.threshold This property defines the member threshold for transitioning to an event queue, impacting how unread chat counts are calculated and published.
com.glide.cs.collab.mention.max_search_count This property limits the number of user mention search results to a specified integer, with a default value of 5.
com.glide.cs.collab.notify_all_members This boolean property controls the sending of notifications to all members in a collaboration team, with a default setting of true.
com.glide.cs.collab.teams.chat.limit This property configures the upper limit for participants in teams chat, impacting how many users can engage simultaneously.
com.glide.cs.collab.teams.notifcard This boolean property determines whether notification cards are displayed for collaboration teams, impacting user interaction and visibility of team updates.
com.glide.cs.collab.teams_inbound_token_app_id This property configures the application ID for inbound messages from Microsoft Teams, impacting how the system interacts with Teams for collaboration.
com.glide.cs.collab.teams_inbound_validate_clientState This property enables or disables the validation of client state for incoming Microsoft Teams messages, impacting the integrity of communication.
com.glide.cs.collab.teams_outage_timer This property configures the interval at which the Teams outage banner is displayed to users, impacting communication during outages.
com.glide.cs.commons.trace_strategies This property configures the tracing strategies used for logging event data, allowing for either detailed end-to-end tracing or metric-focused logging.
com.glide.cs.commons.tracer_enabled This property controls whether tracing is active for common service operations, allowing for enhanced logging and monitoring.
com.glide.cs.conv_history_datetime_picker_timezone This property configures the timezone for DateTime pickers in the conversation history API, affecting how dates and times are presented to users.
com.glide.cs.conversation.interrupt_redirect.message It configures the text displayed to end users in the virtual assistant chat when their conversation is interrupted and reset.
com.glide.cs.conversation.start_over_message It configures the message shown to users when they choose to start a conversation from the beginning, enhancing user experience.
com.glide.cs.conversation_context_data_format It determines whether conversation context data is stored in JSON or XML format, with JSON being the recommended format moving forward.
com.glide.cs.conversation_ended_msg It configures the text displayed to users at the end of a conversation, helping to manage user expectations and provide next steps.
com.glide.cs.conversation_faulted_reason It specifies the text shown to users when a conversation fails, helping to communicate issues effectively.
com.glide.cs.conversation_faulted_reason.now_assist_panel It configures the fault message displayed in the Now Assist Panel when a conversation ends due to inactivity.
com.glide.cs.conversation_faulted_reason_with_pending_notification It configures the notification message shown to users in case of a faulted conversation or when they leave a conversation with pending notifications.
com.glide.cs.conversation_history.enabled This property enables the display of a requester's conversation history to agents in real-time during support interactions.
com.glide.cs.conversation_history.number_of_past_interactions_to_display It sets the maximum number of closed interactions to display in the conversation history, allowing values between 1 and 25.
com.glide.cs.conversation_history_cross_channel.enabled It allows agents to view a requester's conversation history across different channels during live interactions, facilitating better-informed responses.
com.glide.cs.conversation_idle_timeout This property defines the idle timeout duration in seconds for virtual agent conversations, defaulting to 7200 seconds.
com.glide.cs.custom_adapter_stream_buffer.size It sets the limit on the number of messages retained in memory for custom adapter streaming, impacting the efficiency of data processing during high-load scenarios.
com.glide.cs.daily_notification_limit This property configures the daily cap on the number of notifications sent by the system, with a default value of 100,000.
com.glide.cs.debug.topicblocklogging.enabled This property controls the activation of topic block logging and validation, impacting how logs are recorded and validated in the system.
com.glide.cs.default_topic.persist This property enables the execution of a requester's default topic when starting a new virtual agent conversation, bypassing the normal topic discovery process.
com.glide.cs.dialog.boolean_threshold This property defines the threshold confidence level necessary for Boolean Dialog intents to be activated, influencing how effectively the system interprets user inputs.
com.glide.cs.display_record_based_on_agent_permission Enabling this property allows record cards to be displayed only if the agent has the necessary permissions, thereby controlling access based on agent visibility.
com.glide.cs.doc_qna.offglide_attachment.max_attachments It limits the number of attachments that can be included in off-glide conversations to a specified integer value.
com.glide.cs.doc_qna.offglide_attachment.max_attachments_active_conversation It limits the number of attachments that can be included in any single active conversation to a specified integer value.
com.glide.cs.doc_qna.offglide_attachment.total_max_size It defines the upper limit for the size of attachments that can be included in offglide conversations, with a default of 20 MB.
com.glide.cs.doc_qna.offglide_attachment.types It defines the allowed document types for uploads, restricting them to formats like PDF, JPEG, JPG, and PNG.
com.glide.cs.doc_qna.va_attachment.max_attachments It limits the number of attachments users can include in a single virtual agent chat to enhance performance and usability.
com.glide.cs.doc_qna.va_attachment.max_size This property defines the upper limit for the size of file attachments that can be uploaded, impacting how users interact with document submissions.
com.glide.cs.doc_qna.va_attachment.types It specifies the allowed file types, such as docx, pdf, png, jpeg, and jpg, for attachments in virtual assistant chat.
com.glide.cs.dynamic.capability.timeout This property defines the default timeout period in seconds for capabilities processed through the dynamic capability utility, impacting how long the system waits before timing out.
com.glide.cs.dynamic.translation.enable.virtual_agent This property activates dynamic translation capabilities within agent chat, facilitating real-time language translation.
com.glide.cs.dynamic_loading_message.default_header This property defines the default header displayed when the web client closes a dynamic loading message control, impacting user experience during processing.
com.glide.cs.dynamic_loading_message.enabled This property enables or disables the support for dynamic stacked loading messages in the virtual agent, improving feedback during processing.
com.glide.cs.dynamic_loading_message.included_device_types It configures which device types, such as mweb, iOS, and Android, can display dynamic loading messages in the virtual agent.
com.glide.cs.email.notifications.guest.users It configures the system to allow email notifications to be sent to guest users interacting with the Virtual Agent.
com.glide.cs.email.notifications.limit This property defines the upper limit for Virtual Agent email notifications sent during a single scheduled job execution, impacting notification throughput.
com.glide.cs.embed.csp_frame_ancestors This property defines the allowed sources for embedding chat interfaces by configuring the frame-ancestors directive in the Content-Security-Policy header.
com.glide.cs.embed.xframe_options This property sets the X-Frame-Options header to control iframe embedding behavior for chat services, with a default value of 'sameorigin' to prevent clickjacking.
com.glide.cs.enable_auto_resolution This property activates the auto-resolution feature, allowing the system to automatically resolve incidents and requests based on predefined criteria.
com.glide.cs.enable_link_unfurling This property enables or disables the unfurling of links in the Virtual Agent bot's web client chat, affecting how links are displayed to users.
com.glide.cs.enable_link_unfurling_cache This property determines whether the system caches link unfurling results, impacting the speed and efficiency of link previews.
com.glide.cs.enable_metaphone This property controls the population of metaphone data in topic records and its consideration during keyword searches.
com.glide.cs.enable_user_preferences_for_context_profile It allows the system to utilize user preferences during conversations by leveraging context profiles and stored memories.
com.glide.cs.end_chat_msg This property sets the text shown to users when they choose to end a live chat, helping to guide them through the process.
com.glide.cs.entity_confidence_threshold This property defined the threshold for applying entity values based on NLU confidence scores, influencing how entities were recognized in user interactions.
com.glide.cs.enum_list_max_size This property sets a maximum limit on the number of options available in reference choice lists, with -1 indicating no limit.
com.glide.cs.event_manager.enabled This property enables or disables the EventManager class, which is scheduled for removal, ensuring that any necessary functionality remains available if needed.
com.glide.cs.expression_cache_optimization.enabled This property activates caching optimization for expressions used by the virtual agent, enhancing response times and reducing processing load.
com.glide.cs.external.agent.chat.enabled This property configures the instance to allow external live agent chat, enhancing user support capabilities.
com.glide.cs.faq.display_size This property defines the character limit for FAQ snippets in bot replies, impacting how much information users receive at a glance.
com.glide.cs.fdih.aisearch.timeout This property defines the maximum time, in seconds, that an AI Search request can run before it is canceled.
com.glide.cs.fdih.interactive.timeout This property defines the maximum wait time in seconds for a response from FDIH when triggered by a Virtual Agent.
com.glide.cs.fdih.password.not_match_message It specifies the error message shown to users when they fail to confirm matching secure inputs in FDIH actions invoked from VA Action utilities.
com.glide.cs.fdih.password.password_error This property sets the error message shown to users when the system cannot accept a password confirmation after the specified retry limit is reached.
com.glide.cs.fdih.password.retry_limit This property defines the limit on failed confirmation attempts before an error topic is triggered during FDIH secure input prompts.
com.glide.cs.fdih.password.retry_message This property specifies the retry message shown to users when a system error occurs while confirming secure input in Virtual Agent.
com.glide.cs.fdih.spoke.actions.size_limit It configures the limit on the number of action records fetched for each spoke in the Virtual Agent Designer, impacting data retrieval efficiency.
com.glide.cs.fdih.spoke.subflows.size_limit It configures the limit on the number of subflow records fetched per spoke, impacting data retrieval efficiency in the Virtual Agent Designer.
com.glide.cs.fdih.unified_search.timeout This property defines the maximum wait time in seconds for a response during asynchronous Unified Search requests from the Virtual Agent.
com.glide.cs.general.bypass_business_rules_on_read It prevents business rules from executing on Virtual Agent queries for certain tables, allowing for uninterrupted system performance during critical operations.
com.glide.cs.general.chat_survey_verification_message This property defines the message displayed to users for verifying the accuracy of their survey responses in chat interactions.
com.glide.cs.general.closing_message It sets the message shown to users when a support chat session concludes, enhancing user experience and communication.
com.glide.cs.general.data_is_sanitized_agent_message It specifies the text shown to users when their sensitive messages are sanitized for privacy reasons.
com.glide.cs.general.error_message It sets the default error message shown to users during technical difficulties, impacting user communication.
com.glide.cs.general.live_agent_handoff_error_message It specifies the message shown to users when they attempt to connect with a live agent who is not currently available.
com.glide.cs.general.live_agent_handoff_message It configures the text shown to users during the handoff to a live agent, impacting user experience during support interactions.
com.glide.cs.general.msg_delay This property previously controlled the delay for messages but is now obsolete, with its functionality replaced by a related property.
com.glide.cs.general.multi_file_download_failed_msg It configures the failure message shown when the Virtual Agent cannot download an attachment from a given URL.
com.glide.cs.general.multi_file_invalid_image_msg It configures the message shown to users when they upload a non-image file in scenarios where an image is required.
com.glide.cs.general.multi_file_size_exceed_msg It configures the error message shown to users when their uploaded file surpasses the size limit set by the attachment size property.
com.glide.cs.general.multi_file_snap_scan_failed_msg It configures the notification message sent when a file scan job fails due to infection detection.
com.glide.cs.general.multi_file_snap_scan_timed_out_msg It configures the timeout message for file scan jobs, allowing customization of the notification sent to users when a scan exceeds the allotted time.
com.glide.cs.general.multi_file_try_uploading_again_msg It configures the prompt message shown to users when they need to retry uploading a file after a failure.
com.glide.cs.general.multi_file_upload_failed_for_msg It specifies the error message shown to users when the system fails to upload multiple files.
com.glide.cs.general.multi_file_upload_max_count_exceed_msg It specifies the error message shown when the number of uploaded files exceeds the limit set by the com.glide.cs.upload.attachment.max_count property.
com.glide.cs.general.retry_filtered_list_message This property sets the retry message shown to users when their input matches more than one item in a list, helping guide them to refine their search.
com.glide.cs.general.retry_max_char_limit_exceeded_message It sets the error message shown to users when their input exceeds the allowed character limit, helping guide them to provide valid input.
com.glide.cs.general.retry_question_message This property sets the default message shown to users when their input is not recognized by the system.
com.glide.cs.general.snap_scan_failed It specifies the message displayed to users when their uploaded file fails the SNAP virus scan.
com.glide.cs.general.snap_scan_timed_out It configures the timeout error message displayed to requesters when a SNAP scan does not complete successfully after a file upload.
com.glide.cs.general.support_email This property configures the email address used for general support communications within the ServiceNow platform.
com.glide.cs.general.support_hours This property specifies the general support hours as a string, defaulting to 'M-F 9-5 PST', which affects how support availability is communicated to users.
com.glide.cs.general.support_phone This property sets the default support phone number displayed to users for assistance.
com.glide.cs.general.waiting_for_live_agent_message This property sets the text shown to users during the waiting period for a live agent, influencing user experience and expectations.
com.glide.cs.global_configuration This property holds the sys_id for the default configuration page, allowing for easy reference and recreation if necessary.
com.glide.cs.guest_session_cookie_max_age This property defines the lifespan of the guest session cookie, influencing how long a guest user remains authenticated during their session.
com.glide.cs.guest_session_resumable This property determines whether guest chat sessions can be resumed after being interrupted, enhancing user experience during chat interactions.
com.glide.cs.html_output_max_transcript_length It limits the number of characters displayed in HTML outputs for virtual agent conversation transcripts, affecting how much dialogue is shown.
com.glide.cs.idle_actionable_notification_timer This property sets the lifespan of actionable notifications to 8 hours by default, influencing how long users can interact with them before they expire.
com.glide.cs.idle_chat_reminder_message This property specifies the timeout reminder message displayed to users in chat sessions, helping to maintain user interaction.
com.glide.cs.idle_chat_reminder_message_for_agent It configures the reminder message displayed to agents before a chat session times out, helping manage user engagement.
com.glide.cs.idle_conversation.limit_to_close.per_run It defines the cap on the number of idle conversations that can be terminated during each run, impacting system resource management.
com.glide.cs.ignore_resumable_flow This property disables the resumable flow behavior, ensuring that control will always return to the calling topic regardless of the resume flow flag.
com.glide.cs.instance_uri_override This property allows the chatbot to use a specified URL instead of the instance's base URL for generating links.
com.glide.cs.intent_confidence_delta This property was intended to adjust the confidence level for launching topics in the Virtual Agent, but it is now obsolete.
com.glide.cs.intent_confidence_threshold This property defined the threshold for intent recognition in natural language understanding, but it is now obsolete.
com.glide.cs.javascript.reserved_words This property specifies reserved JavaScript keywords that are prohibited as variable names, preventing potential errors in scripting.
com.glide.cs.legal_disclaimer_message This property configures the legal disclaimer message shown to users during AI-generated conversations, impacting user awareness and compliance.
com.glide.cs.link_account_msg This property defines the message displayed to users prompting them to link their ServiceNow accounts, influencing user engagement and support interactions.
com.glide.cs.linking_account.message It sets the text shown to users upon successful linking of their accounts with ServiceNow, enhancing user feedback.
com.glide.cs.live_agent_not_configured It configures the default output message for users when live agents are not available in the context profile.
com.glide.cs.live_agent_only This property configures the flow of virtual agent conversations to ensure they connect directly to live agents without initial greetings.
com.glide.cs.live_agent_queue This property defines the live agent queue used for managing incoming chat requests in the ServiceNow platform.
com.glide.cs.live_agent_system_topic_id It defines the unique identifier for the live agent support topic within the ServiceNow platform.
com.glide.cs.llm.max_wait_system_topic_id It defines the system topic ID for managing maximum wait times in LLM conversations, affecting how users experience response delays.
com.glide.cs.locked_out_error_message It specifies the error message displayed to requesters when their accounts are locked due to security policies.
com.glide.cs.max_grouped_parts This property defines the upper limit of links shown in a grouped parts control, enhancing usability by preventing clutter.
com.glide.cs.max_number_display_topics This property limits the number of topics shown to users, enhancing the clarity and focus of displayed information.
com.glide.cs.max_number_promoted_assets This property limits the number of assets that can be promoted, with a default value of six, impacting how assets are managed and displayed.
com.glide.cs.max_query_result_size This property limits the number of records returned by database queries executed in Virtual Agent server processes, enhancing performance and resource management.
com.glide.cs.max_wait_system_topic_id It defines the unique identifier for the _max_wait_topic_, impacting how wait times are managed in customer service scenarios.
com.glide.cs.media_expiration_days This property defines the duration, in days, that media files remain available for download by guest users.
com.glide.cs.message.processing.enabled This property determines whether GenAI 'Processing' messages are sent to clients when Virtual Agent makes GenAI/LLM calls.
com.glide.cs.message_batching_size_limit This property defines the queue length threshold for the message batcher, triggering a flush when the limit is reached.
com.glide.cs.message_batching_time_limit This property defines the maximum duration for which messages can remain in the batcher queue before being processed.
com.glide.cs.multiple_conversations_per_consumer_channels It specifies which channels can support multiple conversations per consumer account, but is now obsolete due to a new implementation.
com.glide.cs.multiple_genius_results_supported It determines whether the VA AI search can show multiple genius results for a search term, impacting the richness of search outcomes.
com.glide.cs.nass.synthesized_response.disabled_popover.hide This boolean property hides disabled pop-overs on catalog items in Enhanced Chat, enhancing the interface by removing unnecessary distractions.
com.glide.cs.nlu.fallback.language This property defines a fallback language for NLU predictions when the user's language is not supported by the Virtual Agent.
com.glide.cs.nlu.keyword.ignore.threshold This property suppresses confirmation prompts for single keyword search matches in Virtual Agent when NLU is turned off.
com.glide.cs.nlu.keywords.enabled This property enables keyword-based topic searches in the Virtual Agent when NLU predictions do not yield any results.
com.glide.cs.nlu.keywords.include_topics_bound_to_lang It enables the inclusion of NLU-bound topics in keyword searches when NLU topic discovery fails, provided that the related keyword search property is enabled.
com.glide.cs.nlu.predict.conversation.digest.limit It limits the number of variables considered in the prediction digest for Virtual Agent Dialog Acts, impacting the quality of predictions.
com.glide.cs.nlu.predict.conversation.digest.name It defines the default identifier for the prediction digest related to Virtual Agent Dialog Act predictions, influencing how these predictions are processed and referenced.
com.glide.cs.nlu.system.entities It specifies the default entity types recognized by the NLU system, influencing how user input is interpreted and processed.
com.glide.cs.nlu_enable_emoji_panel This property controls the availability of the emoji panel in the webclient legacy chat, allowing users to insert emojis into their messages.
com.glide.cs.no_topic_found_message This property sets the default response message shown to users when their input does not correspond to any recognized topics.
com.glide.cs.no_topic_sorry_message It configures the text shown to users when their inquiries do not match any available topics, enhancing user interaction.
com.glide.cs.notification_batch_user_size This property configures the batch size of notifications sent to users, impacting how many notifications are processed together.
com.glide.cs.notification_job_delay This property defines the interval in seconds between the creation of system events for batch notifications, impacting how quickly notifications are processed.
com.glide.cs.notification_newuser_webclient This property allows the system to send notifications to new users, facilitating their onboarding experience.
com.glide.cs.notification_parallel_sysevents This property specifies the number of sys events generated at once when processing batched notifications, impacting notification throughput.
com.glide.cs.notification_record_access_check This boolean property determines whether users can see the fields and data from the record associated with a notification.
com.glide.cs.on_error_connect_to_agent When enabled, this property redirects conversations that encounter errors to a different Live Agent for resolution.
com.glide.cs.one.api.disabled This property disables the One API feature when set to true, affecting how API requests are processed in the system.
com.glide.cs.one_extend.disabled This boolean property controls the activation of extended features in the One ServiceNow API, impacting how the API interacts with other system components.
com.glide.cs.one_extend.enforce_timeout_for_llm This property enables the enforcement of OneExtend timeout during LLM calls, affecting both pre-processing and post-processing phases.
com.glide.cs.one_extend.java.proxy.conversation_lock_exclusions This property defines exclusions for conversation locks, allowing certain conversations to bypass locking mechanisms.
com.glide.cs.one_extend.java.proxy.llama.supported_models It defines which Llama models can be utilized when the auto proxy feature is active.
com.glide.cs.one_extend.java.proxy.mixtral.supported_models It specifies which models are supported by Mixtral when the auto proxy feature is active, influencing model selection during operations.
com.glide.cs.oneextend.sensitive_data_handling.capability_id This property configures the OneExtend capability ID for identifying and masking sensitive data in user interactions within conversational channels.
com.glide.cs.oneextend.timeout It configures the timeout duration for OneExtend calls during virtual agent interactions, impacting how long users wait for responses.
com.glide.cs.open_ai_spoke_version This property retrieves the version number of the Azure OpenAI spoke, allowing for version management and updates.
com.glide.cs.per_notification_user_limit This property limits the number of recipients for notifications to a maximum of 1000, influencing how notifications are sent to users.
com.glide.cs.performance_logging_enabled This property controls whether performance analytics are recorded in the sys_cs_analytics table, providing insights into request processing times.
com.glide.cs.performance_node_logging_enabled It configures the system to log detailed performance analytics for request stages in node logs, aiding in performance monitoring.
com.glide.cs.picker_page_limit This property defines how many items are displayed per page in picker interfaces, impacting navigation and usability.
com.glide.cs.picker_query_limit This property configures the maximum number of results returned in search and pagination queries to optimize system performance.
com.glide.cs.portal_url_mapping._default._default This property previously defined a default URL mapping for portal records, but it is now obsolete.
com.glide.cs.portal_url_mapping._default.kb_knowledge This property previously defined the default URL mapping for knowledge articles but is now obsolete.
com.glide.cs.portal_url_mapping._default.sc_cat_item This property previously defined a default URL mapping for catalog items but is now obsolete.
com.glide.cs.portal_url_mapping._default.sn_publications_publication This property previously defined the default URL mapping for publications but is now obsolete.
com.glide.cs.portal_url_mapping._default.sys_user This property previously defined the default URL mapping for user profiles but is now obsolete.
com.glide.cs.portal_url_mapping._default.task This property previously specified the URL format for accessing task records but is now obsolete.
com.glide.cs.portal_url_mapping.csm._default This property specifies the default URL format for accessing CSM records, including parameters for table name and record ID.
com.glide.cs.portal_url_mapping.csm.kb_knowledge This property specifies the URL format used to access knowledge base articles within the CSM application.
com.glide.cs.portal_url_mapping.csm.sn_customerservice_case It specifies the URL structure used to access customer service case records in the portal, impacting how users interact with case data.
com.glide.cs.portal_url_mapping.csm.sn_publications_publication It configures the URL structure for accessing specific CSM publications within the ServiceNow platform.
com.glide.cs.portal_url_mapping.csm.wm_order This property specifies the URL format for linking to WM Order records within the CSM application.
com.glide.cs.portal_url_mapping.csp._default It configures the default URL format for accessing CSP records, allowing for dynamic table and record identification.
com.glide.cs.portal_url_mapping.csp.kb_knowledge This property configures the URL structure for knowledge base articles accessed through the CSP, impacting how users find and view content.
com.glide.cs.portal_url_mapping.csp.sn_customerservice_case This property specifies the URL structure used to access Customer Service Case records in the CSP portal, impacting how users interact with case details.
com.glide.cs.portal_url_mapping.csp.sn_publications_publication This property configures the URL structure for accessing specific CSP publications within the ServiceNow platform.
com.glide.cs.portal_url_mapping.csp.wm_order This property specifies the URL format for WM Order records in the CSM portal, allowing for direct access via a structured link.
com.glide.cs.portal_url_mapping.portal.kb_knowledge This property previously defined the portal context for knowledge articles but is now obsolete.
com.glide.cs.portal_url_mapping.portal.sc_cat_item This property previously defined the portal URL mapping for service catalog items but is now obsolete.
com.glide.cs.portal_url_mapping.portal.sys_user This property previously defined the portal URL mapping for sys_user but is now obsolete.
com.glide.cs.preserve_requester_language_on_refresh It controls whether the requester’s language is preserved when the Virtual Agent Web Client is refreshed, impacting user interaction continuity.
com.glide.cs.profanity.filter.inline_message This property configures the inline message displayed when a profane message is blocked in a conversation.
com.glide.cs.profanity.force_whole_word_match It configures the profanity filter to match only complete words, preventing partial matches from being flagged.
com.glide.cs.profanity.word_regex It specifies the regex pattern used to enforce whole-word profanity detection in agent chat, impacting how profanity is filtered based on user input.
com.glide.cs.publisher.debug This property, when set to true, allows for the inclusion of extra metadata in published topics, aiding in debugging efforts.
com.glide.cs.publisher.enable_text_prompt_display_values It allows localized display values for vaInputs in text prompts, enhancing user experience by showing appropriate formats.
com.glide.cs.publisher.referencechoice.displayconfig This property allows the configuration of JSON-based display values for Dynamic Choice lists, enabling tailored representations for various tables.
com.glide.cs.push.notifications.user_limit It defines the upper limit of users who can receive mobile push notifications for unread messages from the Virtual Agent.
com.glide.cs.record_lock_on_session It configures whether to lock a conversation record during session calls to prevent data conflicts when persisting context.
com.glide.cs.resume_conversation.message It specifies the text displayed to users when a conversation is resumed by the bot after an interruption.
com.glide.cs.resume_current_topic_option This property determines whether the system continues with the current topic or switches to a new one during interactions.
com.glide.cs.rich_converter_case_html It configures the HTML layout for case information, affecting how data is visually represented in the ServiceNow platform.
com.glide.cs.rich_converter_incident_html It configures the HTML layout for incident records, affecting how details are visually presented in the ServiceNow interface.
com.glide.cs.search_helpful_message It specifies the feedback message displayed to requestors following the execution of a topic, helping to gauge user satisfaction.
com.glide.cs.semantic_search.min_skill_threshold This property determines the minimum skill count needed to activate semantic search, enhancing the relevance of search results by filtering inputs before they reach the LLM search.
com.glide.cs.sensitive.data.agent_error This property configures the message shown when sensitive data is sent by an agent, defaulting to 'Not sent due to sensitive data'.
com.glide.cs.sensitive.data.agent_message It configures the message shown to agents regarding the masking of sensitive data received from requesters, helping to uphold privacy standards.
com.glide.cs.sensitive.data.requester_message This property configures the message shown to requesters when their input contains sensitive data, helping to inform them about privacy protections.
com.glide.cs.settings.show_message_preview This property enables or disables the display of unread message previews in the virtual agent web-client, affecting user engagement.
com.glide.cs.setup_topic_category_id It defines the specific Setup Topics record used in the system, impacting how topics are categorized and displayed.
com.glide.cs.show_pending_notifications_prompt It controls the visibility of pending notifications following the end of a conversation, enhancing user awareness of outstanding messages.
com.glide.cs.skippable_control_max_count This property defines the maximum number of processing loops for skippable rich controls, specifically for CCIF channels, to ensure system stability.
com.glide.cs.snap.status.notify_user This property controls the notification behavior for requesters regarding failed SNAP scans, affecting user communication.
com.glide.cs.suggest.authorization.enabled This property controls whether the suggest API can emit topic information based on user authorization, enhancing security measures.
com.glide.cs.suggest.enable_partial_search This property allows the Virtual Agent Suggest feature to return results for partial keyword matches, improving search accuracy and relevance.
com.glide.cs.suggest.enable_phonetic_search It activates phonetic search capabilities, allowing the Virtual Agent to better understand and match user queries based on phonetic similarities.
com.glide.cs.suggest.enable_spell_check This property enables spell checking in Virtual Agent Suggest, improving the accuracy of user input suggestions.
com.glide.cs.suggest.get.endpoint.enabled This property activates the /suggest GET endpoint, facilitating suggestion retrieval in the ServiceNow platform.
com.glide.cs.suggest.minimum_characters This property defines the minimum character count needed for a user to start a subset search in the Virtual Agent, influencing search responsiveness.
com.glide.cs.suggest.remove_wildcards This property configures the removal of wildcards in Virtual Agent searches to improve response times.
com.glide.cs.support.voice_channel_system_messages It configures the voice channels that will present specific system messages to users, enhancing user interaction through voice interfaces.
com.glide.cs.survey.probability It sets the probability percentage for displaying surveys to requesters, with a default value of 0.33.
com.glide.cs.sync_messages.read_status_frequency It determines how often the webclient checks for and updates the status of read messages, impacting real-time communication efficiency.
com.glide.cs.table_output_page_limit This property configures the pagination limit for table outputs in Virtual Agent, directly affecting how much data is visible at once.
com.glide.cs.table_output_result_limit This property limits the number of records shown in table outputs in Virtual Agent to a specified integer value, defaulting to 100.
com.glide.cs.task.cache.enabled This property enables or disables caching for task data, impacting how quickly tasks are retrieved and processed.
com.glide.cs.task.transaction.enabled This property controls whether task transaction processing is active, impacting how tasks are managed within the system.
com.glide.cs.topic_choice_list_message It sets the default prompt for users to select an item from a choice list, guiding them in making their selection.
com.glide.cs.topic_confirmation_message This property sets the confirmation message shown to users when they select a topic, allowing customization of user interactions.
com.glide.cs.topic_discovery_id It defines the unique identifier for the `_topic_discovery_` topic, impacting how topics are managed within the platform.
com.glide.cs.topic_picker_button_label This property specifies the text displayed on the button that, when clicked, shows all available topics in a virtual agent conversation.
com.glide.cs.topic_picker_msg It configures the initial greeting message displayed to users when they initiate a conversation, helping set the context for their requests.
com.glide.cs.topic_switcher_id This property specifies the unique identifier for the `_topic_switcher_` topic, impacting how topics are managed within the platform.
com.glide.cs.transcript_excluded_topics This property defines a list of topics whose messages will not appear in conversation transcripts, helping to manage privacy and relevance.
com.glide.cs.transfer_to_queue_msg It configures the message displayed to users when an agent transfers a conversation, allowing for an optional substitution of the queue name.
com.glide.cs.unified.skill_applicability_extension.enabled This property determines whether the unified skill applicability extension is active, impacting how skills are applied within the system.
com.glide.cs.unified_logging.store.app.enabled It controls the activation of logging features for store apps, ensuring backward compatibility with previous logging methods.
com.glide.cs.unlink_account.confirmation_message This property specifies the confirmation message displayed to users when they initiate the unlinking of their ServiceNow account.
com.glide.cs.unlinking_account.message This property sets the notification message shown to users after they unlink their ServiceNow account, with a default value indicating successful unlinking.
com.glide.cs.upload.attachment.max_count This property limits the number of attachments users can upload at once, with a default value of 5.
com.glide.cs.upload.attachment.max_size This property defines the maximum allowable size for file attachments uploaded by guest users, preventing upload failures due to oversized files.
com.glide.cs.upload.attachment.to.interaction This property enables or disables the tagging of user-uploaded images with interaction metadata, affecting how these images are tracked within the system.
com.glide.cs.upload.image_upload_enforced This property restricts file uploads in the chatbot to image formats only, preventing other file types from being uploaded.
com.glide.cs.upload.image_upload_error_message It specifies the message displayed when a user tries to upload a file that is not an image, guiding them to upload the correct file type.
com.glide.cs.url_redirect.default.portal This property sets the default portal URL for redirection, with 'sp' as the default value for the service portal.
com.glide.cs.use_new_menu_settings This property determines whether the new menu settings are utilized within the ServiceNow platform, impacting how users interact with the application menus.
com.glide.cs.user_data_skipped_list This property specifies which user personalization attributes, such as name or email, should be excluded from user profiles.
com.glide.cs.va.deflection_tracking.enable This property configures the Virtual Agent to track metrics related to deflection, helping assess the success of automated interactions.
com.glide.cs.va.sys_user This property sets the system user ID utilized by the virtual agent for processing requests and interactions.
com.glide.cs.va_api_message_history_enabled This property enables or disables the saving of message history in the VA API, impacting how bot interactions are logged.
com.glide.cs.va_caching_service.require_lock_to_flush This boolean property determines whether a conversation lock is necessary for flushing cached changes to the database at the end of worker thread transactions.
com.glide.cs.va_input_collector_max_nodes This property configures the limit on the number of input nodes accepted by the Input Collector, impacting how data is processed.
com.glide.cs.va_legacy_scrolling_enabled This property toggles the legacy scrolling behavior in the Virtual Agent interface, allowing for a different user experience.
com.glide.cs.va_secure_input_not_supported_channels It specifies which communication channels are incompatible with FDIH secure inputs, impacting data security during input collection.
com.glide.cs.verify_messages_processable This property ensures that inbound messages are processed only under specific conditions, enhancing the control over message handling.
com.glide.cs.want_something_else_option This property defines the text displayed for an alternative option in the virtual agent's topic discovery interface, impacting user interaction.
com.glide.cs.web_client.fetchUnreadInterval This property specifies the time interval for the system to check for unread message counts, with a default of 10 seconds.
com.glide.cs.web_client_login_redirect_urls This property specifies a comma-separated list of allowed URLs for redirection during the web client login process, preventing unauthorized redirects.
com.glide.cs.web_header_picker_page_limit This property defines the maximum number of selectable options in a mobile web list with a card header, influencing how information is presented to users.
com.glide.cs.worker.hybid_queue.verbose_logging This property activates verbose logging for the hybrid queue worker, providing more detailed output for diagnostics.
com.glide.cs.worker.hybrid_queue.mode This property sets the operational mode of the HybridQueue, allowing messages to be processed by priority or in a strict sequence.
com.glide.cs.worker.hybrid_queue.priority_adjustment_ms This property sets the time adjustment for the effective timestamp of higher priority messages in the hybrid queue, ensuring they are processed first.
com.glide.cs.wrong_topic_message It configures the response message shown to users when they choose a topic that does not match their request.
com.glide.csp.self_script_src_svg This property is a boolean setting that, when enabled, restricts SVG files from loading external scripts, thereby improving application security.
com.glide.data_privacy.consolidation_user_retention_limit This property limits the number of users retained in the system during the consolidation of sensitive data for privacy purposes.
com.glide.db.session_language_collation_feature This property allows list sorting based on the user's session language, enhancing usability for users who operate in languages other than English.
com.glide.decision_table.debug_logging This property activates detailed logging for decision tables, providing insights into their execution and performance.
com.glide.decision_table.excel_hide_references This property hides the Excel references dropdown when set to true, streamlining the decision table interface.
com.glide.decision_table.gate_feature This property, when set to true, limits decision table access to users with the maint role, ensuring that only authorized personnel can modify or view these tables.
com.glide.decision_table.max_inputs This property limits the number of decision inputs that can be created for a decision model, impacting how complex decision logic can be structured.
com.glide.decision_table.max_questions This property defines the maximum number of decision questions that can be included in a decision table record, impacting the complexity of decision logic.
com.glide.document.log.level This property configures the log level for document processing activities, impacting how much detail is recorded in the logs.
com.glide.embedded_help.alt_doc_site It sets the URL for the alternate staging documentation site used for Embedded Help links, impacting user access to help resources.
com.glide.embedded_help.auto_close This property controls whether the help pane closes automatically when users interact with specific guided setup options.
com.glide.embedded_help.cdn_timeout This property configures the timeout duration for requests to the central repository, defaulting to 2000 milliseconds.
com.glide.embedded_help.debug_doc_site This boolean property determines whether Embedded Help links redirect to a specified alternate staging documentation site.
com.glide.embedded_help.documents_api.restricted_pages It configures a list of pages where the documents API is restricted to specific app routes, preventing help content from displaying based on route parameters.
com.glide.embedded_help.download_non_english_content This boolean property controls the availability of download options for non-English content in the embedded help system.
com.glide.embedded_help.downloaded_content_language This property defines the list of languages for downloaded help content, indicating whether the content is human or machine translated.
com.glide.embedded_help.enable_video This property toggles the visibility of videos in the embedded help pane, allowing them to be shown or hidden without removing them from the help topic.
com.glide.embedded_help.enabled This property enables or disables the Embedded Help feature, affecting user assistance within the ServiceNow interface.
com.glide.embedded_help.fallback_to_default_language It determines if non-English sessions will default to English when the requested language content is missing.
com.glide.embedded_help.guided_setup.persist_actions This property allows Guided Setup actions to remain visible on all pages instead of just the initial page, enhancing user experience during setup.
com.glide.embedded_help.last_downloaded_content_family It stores the version identifier for the last downloaded help panel content, impacting the display and functionality of embedded help features.
com.glide.embedded_help.log_interval This property specifies the frequency, in hours, at which logs for Embedded Help are created, with a default setting of 6 hours.
com.glide.embedded_help.logging_enabled This property enables or disables the logging of events related to Embedded Help, impacting how usage data is recorded.
com.glide.embedded_help.product_content.sync This property enables synchronization with a centralized repository for updated product content, affecting the display of What's New and Adoption Services.
com.glide.embedded_help.product_content.sync_self_hosted It enables or disables synchronization of on-prem self-hosted customer data with the Product Content CDN.
com.glide.embedded_help.seismic_content_version It maintains the versioning of Seismic help content, formatted as 'MAJOR.MINOR.PATCH' or as a JSON object for localized versions.
com.glide.embedded_help.sync This property enables the instance to synchronize with a centralized content repository to fetch updates based on the last sync date and a specified frequency.
com.glide.embedded_help.sync_frequency This property determines the number of days that must elapse since the last sync before the embedded help system searches for new content in the centralized repository.
com.glide.embedded_help.sync_self_hosted This property toggles synchronization for self-hosted customers with the Embedded Help CDN, affecting content availability.
com.glide.embedded_help.url This property defines the source URL for dynamically loading embedded help content in the ServiceNow interface.
com.glide.embedded_help.version This property configures the specific version of Help content that is presented to users, impacting their support experience.
com.glide.enable_partner_usage_key_tracking_sync_job It controls the activation of a job that periodically syncs partner usage keys data to ensure consistency across customer instances.
com.glide.encryption.active_attachment_efc_enforcement This property determines whether encryption enforcement is applied to active attachments within the system.
com.glide.encryption.cle_kmf.key_source This property allows the selection of either ServiceNow generated keys or customer-supplied keys for encryption, impacting how data is secured within the platform.
com.glide.encryption.context_key_update_allowed This property allows for the modification of encryption context, enhancing flexibility in encryption management.
com.glide.encryption.enable_attachment_key_ui This property determines if users with an encryption module key can upload unencrypted attachments, affecting attachment security options.
com.glide.encryption.is_ec_encryption_allowed This boolean property determines whether encryption with an encryption context key is permitted within the system.
com.glide.engine.event_handler_system_id This property sets the System ID to PRIMARY NODES, which is essential for the correct functioning of the flow designer's event handling.
com.glide.ensurer.concurrent.cmdb_ci_dns_name This boolean property enables or disables concurrent validation of DNS names within the Configuration Management Database (CMDB).
com.glide.ensurer.concurrent.cmdb_ci_ip_address This property enables or disables the ability to perform concurrent updates on CMDB IP address records, impacting how data is managed in the system.
com.glide.ensurer.concurrent.cmdb_ci_spkg This property determines whether concurrent processing is allowed for configuration item package updates, enhancing performance during updates.
com.glide.ensurer.partitions.cmdb_ci_dns_name This property limits the number of DNS names linked to a configuration item, helping to maintain data integrity within the CMDB.
com.glide.ensurer.partitions.cmdb_ci_ip_address This property configures the limit on the number of partitions for CMDB IP address entries, impacting data organization and retrieval.
com.glide.ensurer.partitions.cmdb_ci_spkg This property configures the integer value representing the number of partitions used in the CMDB CI service package, impacting data organization and retrieval efficiency.
com.glide.event_handler.ais_config_changes This property defines the class that processes changes to AIS configurations, such as new relevancy models.
com.glide.event_handler.ais_event This property sets the class responsible for handling AIS events, impacting how these events are processed within the ServiceNow platform.
com.glide.event_handler.ais_index This property defines the class used to manage AIS indexing events, impacting how these events are processed in the application.
com.glide.event_handler.auto_resolution This property configures the event handler responsible for managing auto-resolution events triggered by virtual agent task assignments.
com.glide.event_handler.awa This property specifies the event handler class responsible for processing AWA reevaluation events within the system.
com.glide.event_handler.awa_agent_capacity This property defines the event handler responsible for managing agent capacity within the system.
com.glide.event_handler.awa_manual_assignment This property configures the event handler used for manual assignment of AWA work items, impacting how such assignments are processed within the system.
com.glide.event_handler.CacheInvalidationEventHandler It defines the class used to manage the processing of cache invalidation system events, impacting how cache updates are handled.
com.glide.event_handler.code_signing.tracking This property specifies the Event Handler that manages security settings for customers enabling code signing.
com.glide.event_handler.CollabNotificationEventHandler This property specifies the event handler used for managing Sidebar events, impacting how notifications are processed within the application.
com.glide.event_handler.flow_engine This property configures the event handler for the flow engine, determining how events are processed within the platform.
com.glide.event_handler.generate_incremental_offline_payload It configures the action handler responsible for creating incremental offline data payloads for mobile applications.
com.glide.event_handler.generate_offline_payload It defines the action handler class used to generate offline payloads for mobile applications, impacting how data is processed when offline.
com.glide.event_handler.impex_parallel_job_handler This property configures the class responsible for executing parallel jobs within the event handling framework, impacting job processing efficiency.
com.glide.event_handler.msgeventhandler This property specifies the event handler used for processing Virtual Agent messages, influencing how messages are managed within the system.
com.glide.event_handler.notification This property defines which action handler processes system notifications, with a default set to 'com.glide.notification.cmn.NotificationActionHandler'.
com.glide.event_handler.notification_action_event_processor It configures the event processor that handles notifications triggered by Notification Actions V2, impacting how notifications are processed and delivered.
com.glide.event_handler.notification_provider This property configures which action handler processes notifications within the ServiceNow platform.
com.glide.event_handler.og_cache_invalidation It determines which Java class processes the og.cache.invalidation sysevent, impacting cache management behavior.
com.glide.event_handler.process_automation This property defines the class responsible for handling events related to process automation, impacting how events are processed in the system.
com.glide.event_handler.rw_deferred_responder This property specifies the handler used for managing deferred actions when the memory queue cannot accept new requests due to capacity limits.
com.glide.event_handler.security_event_sender This property defines the class used to transmit security events to the Usage Analytics module, impacting how security data is collected and analyzed.
com.glide.event_handler.ts_index It defines the class that implements the IFlushActionHandler interface for handling text indexing events.
com.glide.event_handler.va_click_metrics This property specifies the event handler used for processing various Click Metrics events, impacting how user interactions are logged and analyzed.
com.glide.event_handler.VANotificationEventHandler This property defines the Java class used to process va.notification sysevents, impacting how notifications are handled within the system.
com.glide.event_manager.acc_response_queue.reset.rhino_context This property enables or disables the auto scaling feature for ECC queue processing, impacting how resources are allocated during high-demand periods.
com.glide.event_manager.acp_event_queue.claim_limit This property defines the limit on the number of claims processed simultaneously in the event queue, impacting system performance during Discovery and Service Mapping.
com.glide.event_manager.acp_event_queue.even.load.distribution.enabled This property determines whether load distribution is enabled for the event queue, impacting how events are processed across the system.
com.glide.event_manager.devops.event.queue.claim_limit This property limits the number of events that can be claimed simultaneously from the event queue, impacting event handling efficiency.
com.glide.event_manager.devops.event.queue.hard_limit This property defines the hard limit for the event queue size, ensuring that excessive events do not overwhelm the system.
com.glide.event_manager.discovery.cloud.sensor.reset.rhino_context This boolean property controls the resetting of the Rhino context in cloud sensor discovery, impacting how events are processed.
com.glide.event_manager.discovery.sensor.reset.rhino_context This boolean property controls the resetting of the Rhino context, impacting how events are processed in the system.
com.glide.event_manager.flow_engine.claim_limit This property limits the number of Flow Designer events that the event handler processes at once, impacting transaction efficiency.
com.glide.event_manager.flow_engine.delegate_expires This property defines the duration before flow engine delegates expire, impacting how long they remain active in processing events.
com.glide.event_manager.flow_engine.even.load.distribution.enabled This property configures the flow_engine to distribute workload evenly across available resources, enhancing processing efficiency.
com.glide.event_manager.flow_engine.hard_limit This property limits the number of Flow Designer events processed concurrently by the event handler, impacting system performance and resource management.
com.glide.event_manager.flow_engine.hard_time_limit It specifies the maximum duration events can stay in the event queue before they are re-queued for processing, impacting event handling efficiency.
com.glide.event_manager.grc_metrics_queue.claim_limit This property limits the number of events that one worker thread can handle from the event queue, impacting event processing performance.
com.glide.event_manager.grc_metrics_queue.even.load.distribution.enabled This property controls the load distribution of events in the GRC metrics queue, ensuring balanced processing across worker threads.
com.glide.event_manager.mobile_offline_payload_gen_queue.claim_limit This property defines the limit on the number of claims processed in the mobile offline payload generation queue, impacting how offline events are managed.
com.glide.event_manager.mobile_offline_payload_gen_queue.hard_limit It defines the maximum number of entries allowed in the mobile offline payload generation queue, impacting data synchronization for mobile applications.
com.glide.event_manager.process_automation.claim_limit This property determines the limit of Process Automation events that the event handler processes in a single transaction, impacting system performance and throughput.
com.glide.event_manager.sidebar_notification.claim_limit This property defines the limit on the number of events processed in each batch from the sidebar notification queue, impacting notification delivery speed.
com.glide.event_manager.sn_cmdb_service_queue.claim_limit This property configures the limit on the number of claims processed simultaneously in the service queue, impacting resource allocation and performance.
com.glide.event_manager.sn_cmdb_service_queue.hard_limit This property defines the hard limit for concurrent processing of service queue events in the system.
com.glide.event_manager.territory_overlapping_queue.claim_limit This property defines the limit on the number of claims processed simultaneously in the territory overlapping queue, impacting system resource allocation.
com.glide.event_manager.territory_overlapping_queue.even.load.distribution.enabled It determines whether balanced load distribution is applied to events in the territory_overlapping_queue, affecting how events are processed.
com.glide.event_manager.territory_overlapping_queue.hard_limit This property defines the hard limit for overlapping territories in the event manager's processing queue, impacting how events are managed.
com.glide.event_manager.va_notification_batch.claim_limit It limits the number of sys events assigned to a node for execution in one transaction, impacting how events are processed.
com.glide.field.encryption.state This property reflects the encryption status of the instance, with values indicating which encryption plugins are activated.
com.glide.financial_planning.enable_dual_promote This property activates the Dual Promote functionality specifically for Kingston customers using versions prior to Patch 6.
com.glide.fiscal_calendar.fiscal_calendar_type This property specifies the fiscal calendar type, impacting how financial data is organized and reported.
com.glide.fiscal_calendar.fiscal_unit This property sets the duration of fiscal periods used in TCO dashboards, impacting how financial data is aggregated and displayed.
com.glide.fiscal_calendar.fiscal_year_start_day This property defines the specific day of the month that marks the start of the fiscal year for financial calculations.
com.glide.fiscal_calendar.fiscal_year_start_month This property specifies the month that marks the start of the fiscal year for financial calculations and reporting.
com.glide.genai.semantic_filter.enabled This property controls whether the semantic filter is active, impacting how content is processed and displayed within the platform.
com.glide.help_center.enable_ai_generated_content This property enables or disables the display of AI-generated help topics in the help center, affecting the content available to users.
com.glide.http.idle_connection_monitor.async.async.effectively_idle_check.enabled It activates the feature that closes idle connections, optimizing performance in the Async HTTP Client framework during streaming.
com.glide.hub.action_step.feature_tracking_exclusion_list It defines a list of IH step executions that will not be recorded in the feature usage analytics.
com.glide.hub.code_signing.full.validation.enabled This property activates comprehensive validation checks for flows and actions within the Code Signing environment, improving security and reliability.
com.glide.hub.flow.approval.logging This property configures the logging level for Flow Designer approval actions, affecting how much detail is recorded in logs.
com.glide.hub.flow.approval.show_approver_name_in_audit Enabling this property ensures that the true approver's name is visible in the parent record and recorded in the approval history.
com.glide.hub.flow.approval.show_delegate_audit_comment It controls the visibility of audit comments related to delegated approvals in the approval workflow.
com.glide.hub.flow.approval.show_higher_role_audit_comment It controls the visibility of audit comments from users with higher roles in approval workflows, impacting how audit trails are presented.
com.glide.hub.flow.approval.show_impersonate_audit_comment It controls the visibility of impersonation audit comments in approval flows, affecting how audit information is presented to users.
com.glide.hub.flow.default_current_stage_status_on_cancel It configures the default status of a flow's stage upon cancellation, determining whether it is marked as cancelled or complete.
com.glide.hub.flow.enable_validation This property controls whether flow validation is enforced during execution, impacting the reliability of automated processes.
com.glide.hub.flow.restricted_caller_access.track_flows_as_source It enables or disables the tracking of flows as a source for restricted caller access, impacting how access requests are processed.
com.glide.hub.flow.tokyo_features_enabled This property ensures that Tokyo FD features are activated following an upgrade, facilitating access to new functionalities.
com.glide.hub.flow.washington_features_enabled This boolean property determines whether Washington FD features are enabled, defaulting to true after upgrades.
com.glide.hub.flow_engine.allow_noncommitted_gliderecord.tables It defines a list of tables that allow non-committed GlideRecord operations, impacting how data is handled in workflows.
com.glide.hub.flow_engine.complexity_tracking.enabled This property activates the collection of metrics related to flow complexity, aiding in performance analysis.
com.glide.hub.flow_engine.enable_sst This property determines whether server-side scripting is enabled in the flow engine, impacting how flows can be designed and executed.
com.glide.hub.flow_engine.engine_major_version This property sets the major version number for the flow designer execution engine, impacting how flows are executed within the platform.
com.glide.hub.flow_engine.indirect_recursion_limit This property limits the indirect triggering of flows and subflows to a specified integer value, enhancing transaction stability.
com.glide.hub.flow_engine.listener_trace.threshold This property determines the minimum log level of messages that are replicated to the flow log, filtering out lower-level entries.
com.glide.hub.flow_engine.log_level It determines the minimum log level for messages recorded in the sys_flow_log table during Flow Designer execution.
com.glide.hub.flow_engine.remove_sst_on_plan_update This boolean property controls the removal of SST when a plan is updated, impacting how state tracking is handled in workflows.
com.glide.hub.flow_engine.resolve_sst_for_mid This property enables or disables the resolution of SSO tokens for the MID server in flow engine operations.
com.glide.hub.flow_engine.separate_reporting_values It configures the separation of reporting values from the standard flow values, impacting how data is organized and accessed for reporting purposes.
com.glide.hub.flow_engine.stage_display.show_approvers_limit It configures the maximum number of approvers shown in the Flow Designer interface, enhancing visibility and organization of approval stages.
com.glide.hub.flow_engine.stage_display.show_duration When enabled, this property displays the duration of each stage in the workflow, enhancing visibility into process timing.
com.glide.hub.flow_trigger.condition_debug It logs the trigger conditions for specified tables that failed to initiate a Flow, aiding in troubleshooting.
com.glide.hub.flow_trigger.enabled This property controls the activation of all Flow Triggers, impacting workflow automation within the system.
com.glide.hub.sse.parse.AmazonBedrockResponseHandler It configures the data type used for streaming payloads in Amazon Bedrock, affecting how data is handled during processing.
com.glide.identity.globalid.feature.enabled This property activates the global ID feature, which facilitates consistent user identity management across the ServiceNow platform.
com.glide.identity.security.impersonation.event.enabled This property enables or disables the generation of impersonation events by the Identity Security API, impacting how impersonation activities are logged.
com.glide.identity.security.impersonation.log.enabled This property controls whether impersonation logs are generated by the Identity Security API, providing visibility into impersonation actions.
com.glide.identitycenter.api.loginhistory.enable This property controls the activation of the login history feature, allowing administrators to monitor user login activities.
com.glide.import_set_api.insert_multiple_optimize This property optimizes the import set insert multiple API by leveraging GlideRecord, which can significantly improve data insertion performance.
com.glide.index_suggestion.column_statistics.generated_interval This property defines the frequency, in days, at which column statistics are generated for indexing purposes.
com.glide.index_suggestion.column_statistics.tables_to_collect.sleep_time It configures the duration of sleep between collection intervals for column statistics, impacting the efficiency of data processing.
com.glide.index_suggestion.debug This property activates detailed logging for the index suggestion feature, helping to identify and resolve potential issues.
com.glide.index_suggestion.enable_periodic_collection It configures the system to periodically gather column statistics, enhancing the effectiveness of index suggestions.
com.glide.interaction.attachments.copy This property defines a list of tables for copying attachments associated with interactions, facilitating better data management across specified records.
com.glide.interaction.autocreate_relationships This property determines whether Interaction Related Records are automatically created when Tasks or Knowledge Articles are managed in the Interaction tab.
com.glide.interaction.max_wrapup_duration This property defines the maximum allowable time for completing interaction wrap-up tasks, influencing how long users can take to finalize interactions.
com.glide.job.batched.window_end This property defines the end time for the IP Address field Normalization job in HH:mm:ss format, impacting when the job ceases operations each day.
com.glide.job.batched.window_start This property sets the start time for the IP Address field Normalization job in local time, formatted as HH:mm:ss.
com.glide.journal.new_changes_behavior This boolean property configures the behavior of change logging in the journal, impacting how modifications are captured and displayed.
com.glide.journal.strict_acl This property determines whether strict access controls are applied to journal entries, enhancing data security.
com.glide.kmf.ejbca.enabled This property activates EJBCA for managing digital certificates within the ServiceNow environment.
com.glide.kmf.modules.access_policies.calibration.allowed_extra_track_modules It defines a list of Crypto Modules permitted to alter their access policy settings within the ServiceNow Key Management Framework.
com.glide.max_query_size This property limits the number of queries a client script can make, helping to manage system performance and resource usage.
com.glide.mobile_app_client_ids This property defines the client IDs that mobile applications use for authentication with the ServiceNow platform.
com.glide.oauth.client_secret.auto_generate_length This property defines the character length for client secrets generated by the system, impacting the security of OAuth integrations.
com.glide.one.extend.enable.debugging This property determines the logging level, allowing for performance or debug logs based on the specified value.
com.glide.one.extend.retain_last_chunk This boolean property controls the retention of the last data chunk processed, impacting data integrity during operations.
com.glide.one_extend.allow_feedback_override It allows users to bypass restrictions and submit or update feedback on Generative AI functionalities.
com.glide.one_extend.cacheable_skill_configs It defines a list of skill configuration IDs that will utilize caching to improve response times in the ServiceNow platform.
com.glide.one_extend.chunking_params This property configures the chunking parameters, including buffer percentage, overlap factor, and chunk limit, which influence how data is processed in batches.
com.glide.one_extend.default_provider_sync This property controls the activation of the scheduled job and event responsible for fixing default provider settings in the system.
com.glide.one_extend.default_roles_for_skill_acl It specifies the default roles that are included in skill ACLs, contingent on another related property being enabled.
com.glide.one_extend.enable_skill_config_asset_subscription_access_check This boolean property determines whether access checks are enforced for skill configuration in asset subscriptions, impacting user permissions and visibility.
com.glide.one_extend.eval.batch_run.enable.throttling This property controls whether throttling is applied to batch run evaluations, impacting how resources are allocated during these processes.
com.glide.one_extend.eval.batch_run.max_in_flight It defines the maximum number of records that can be processed concurrently in batch evaluations, impacting system performance and efficiency.
com.glide.one_extend.eval.batch_run_task_counter_update.max_spins It configures the maximum spins allowed for the mutex during batch run task counter updates, impacting concurrency control.
com.glide.one_extend.eval.batch_run_task_counter_update.spin_wait_ms It configures the duration in milliseconds that the system will wait while trying to acquire a mutex for updating the batch run task counter.
com.glide.one_extend.geo_routing This property enables or disables geo routing for Gen AI requests, ensuring they are processed by servers in the same region when available.
com.glide.one_extend.include_default_roles_for_skill_acl This property controls the inclusion of default roles from another property during the insertion or updating of 'gen_ai_skill' ACLs using the global.GenAiSkillSecurityUtils API.
com.glide.one_extend.pattern_match_timeout This property defines the maximum time allowed for regular expression matching operations in One Extend, with a configurable range from 0 to 10000 milliseconds.
com.glide.one_extend.roles_to_access_genaiskillsecurityutils_api It defines a list of roles, excluding 'maint', 'admin', and 'security_admin', that are permitted to use the GenAiSkillSecurityUtils API.
com.glide.one_extend.use_internal_translator This property configures whether translation requests are handled by an internal service or routed to Microsoft Azure's OEM translation service.
com.glide.oneapi.fdih.async.quick.mode This property configures the execution mode of asynchronous FDIH invocations, allowing them to run in a faster, optimized manner.
com.glide.oneapi.fdih.execution.enable.queue_bypass This property controls the routing of requests for FDIH execution, allowing direct execution when enabled.
com.glide.oneapi.fdih.va.execution This property enables or disables the use of the VA thread for NAVA flow execution, impacting processing efficiency.
com.glide.oneapi.flow_debug This property activates a debugging mode for OneAPI Flow features, allowing for comprehensive flow reporting.
com.glide.oneapi.hybrid_queue.push.retry It sets the maximum retry attempts for pushing messages to the Hybrid Queue, impacting message delivery success rates.
com.glide.oneapi.process.one_extend.response.direct This property configures whether one extend responses are processed directly or sent to a hybrid queue for handling by worker threads.
com.glide.oneapi.run_script_include_as_fdih_subflow This property configures the execution of script includes as FDIH subflows to improve performance in specific applications.
com.glide.oneapi.run_script_include_on_fdih_engine It allows script includes to run as FDIH subflows, optimizing performance for OneExtend and GenAI functionalities.
com.glide.oneextend.batch_result_cancellation_timeout_minutes It specifies the duration after which idle batch result records in a progress state are automatically cancelled.
com.glide.opennlu.predict.provider.context.name This property defines the name of the context for NLU predictions, impacting how conversations are processed and understood by the system.
com.glide.outbound_tracking.disabled This property controls whether outbound usage metrics tracking is active, with a default setting of false, meaning tracking is enabled.
com.glide.pad.core.model.enableAppObjects This property activates app object support within the PAD, facilitating advanced application development features.
com.glide.pad.core.model.enableAsyncUpdateSetSynchronizer This property controls whether update set synchronization occurs asynchronously, which can enhance system performance during updates.
com.glide.pad.core.model.enableDecisionActivities This property activates decision activity features in the Process Automation Designer, allowing for enhanced workflow management.
com.glide.pad.core.model.enableDecisionStages This property toggles the availability of Decision Stages in Playbook, enhancing workflow management.
com.glide.pad.core.model.enableDeferMetaData This property controls whether metadata for input and experience fields is loaded immediately or deferred until after the playbook is fetched.
com.glide.pad.core.model.enableDeferredVariants This property enables or disables the Deferred Variants feature within the Playbook Designer, impacting how playbooks are created and managed.
com.glide.pad.core.model.enableDynamicOutputs This property activates the Dynamic Outputs feature, allowing for more flexible and responsive output generation in Playbook.
com.glide.pad.core.model.enableMoreDropdownInConfigPanel It changes the visual representation in the config panel by replacing the activity type icon with an ellipsis dropdown for easier access to additional settings.
com.glide.pad.core.model.enableNewProcessWizard It activates a new wizard for creating processes, enhancing user interaction compared to the previous jelly-based modal.
com.glide.pad.core.model.enableProcessStartAsync It configures the asynchronous start of automation plans for the first activities in a process, enhancing performance by allowing parallel execution.
com.glide.pad.core.model.enableProcessVariants This property enables or disables the use of Process Variants within the Process Automation Designer, impacting how processes can be modeled and executed.
com.glide.pad.core.model.enableQuestionnaire This property determines whether questionnaires can be utilized for activities classified as Questionnaire type.
com.glide.pad.core.model.enableRestart This property controls whether restart options are visible in the PAD UI, allowing users to restart processes as needed.
com.glide.pad.core.model.enableRuntimePermission This property determines whether runtime permissions are enabled, affecting how user permissions are managed within the application.
com.glide.pad.core.model.enableScheduledUpdateProcess This property enables asynchronous update set generation, allowing it to run independently of Playbook updates.
com.glide.pad.core.model.enableSwimlanes This property controls whether swimlanes are displayed in the user interface, allowing for better task categorization and visibility.
com.glide.pad.core.model.enableSyncFlowDataDefinition This boolean property controls whether Flow Data Definition and glide variable records are synchronized with process update XML, impacting data consistency.
com.glide.pad.core.model.enableTransactionScopeOverride It allows PAD updates to bypass the user's application scope and be written directly to the update set in the process's scope.
com.glide.pad.core.model.enableTranslation This property determines whether translation features are active, affecting how content is presented to users in different languages.
com.glide.pad.core.model.enableUIPreview This property activates the Activity UI Previews feature within the Playbook Designer, allowing users to visualize changes in real-time.
com.glide.pad.core.model.maxFormViewGraphqlResults This property sets a maximum limit on the number of Form View Records returned by GraphQL queries, enhancing performance and resource management.
com.glide.pad.core.model.maxGlideObjectGraphqlResults This property sets a maximum limit on the number of Glide Object Records that can be fetched through GraphQL requests, helping to control data load and improve response times.
com.glide.pad.core.model.maxQuestions This property defines the upper limit for questions in Questionnaire activities, impacting how many questions can be added without affecting system performance.
com.glide.pad.core.model.maxSupportedSchemaVersion It sets an integer limit on the highest schema version that Playbook Designer can utilize, impacting the design and functionality of playbooks.
com.glide.pad.core.model.multiTrigger.limit This property defines the limit on the number of UI-configurable triggers for a playbook, with a default value of 10.
com.glide.pad.core.model.multiTrigger.programmaticLimit This property defines the limit on programmatically configured triggers for playbooks, with a default value of 10.
com.glide.pad.core.model.runtimePermissionLimit This property sets a cap on the number of runtime permissions that can be assigned per Playbook or Stage, impacting performance.
com.glide.pad.core.model.scheduledTrigger.maxQueryLimit This property defines the upper limit for query executions when the Scheduled Records Processing trigger is activated in Playbooks.
com.glide.pad.core.runtime.variant_selector_threshold_time This property specifies the threshold time in milliseconds for logging warnings regarding the duration taken to select a variant for playbooks.
com.glide.pad.disableWorkflowStudioRedirect This boolean property determines whether users are redirected to Workflow Studio when using the Process Automation Designer.
com.glide.par.bulk_migration.invoked This property enables or disables the invocation of bulk migration processes within the ServiceNow platform.
com.glide.par.coreui.migration.scope.repaired This property controls the execution of a fix script that repairs mismatched package, scope, and domain records during an upgrade.
com.glide.par.coreui.migration_banner.enabled This property determines whether migration info banners appear in CoreUI, affecting user navigation and support during dashboard transitions.
com.glide.par.coreui_single_migration.enabled This property determines whether the migration banner for Platform Analytics is displayed on Core UI dashboards, impacting user experience during the transition.
com.glide.par.dashboards.additional.plugins It provides a comma-separated list of plugin IDs that the dashboard API checks for activation, returning their status as boolean values.
com.glide.par.pae.drilldown_to_core_ui This property controls whether users are redirected to Core UI or Next Experience lists and forms from the Platform Analytics Experience.
com.glide.par.unified_analytics.enabled This property controls the unification of various dashboard types into one workspace menu, enhancing accessibility and organization.
com.glide.par.v_table_join.enabled This property controls the use of the virtual table VDashboards when accessing dashboard data, impacting how queries are processed.
com.glide.platform_ml.enable_sys_service_route This property determines whether the sys_service route is active for retrieving the prediction server URL, impacting workflow capabilities that depend on this functionality.
com.glide.platform_ml.prediction_server.sys_service.use_cases It defines a whitelist of use cases that can utilize sys_service and sys_service_endpoint for Triton server connections.
com.glide.platform_ml.prediction_server.use_cases It specifies the supported use cases for the prediction server, affecting how workflows can utilize machine learning capabilities.
com.glide.playbook_experience.config.auto_advance_pending_wait_duration It configures the wait time for pending activities in playbooks, influencing how quickly the system moves to subsequent tasks.
com.glide.playbook_experience.config.schema_version This property defines the version of the schema used by the Playbook Experience Core GraphQL API, impacting data structure and API functionality.
com.glide.playbook_experience.config.use_experience_properties It activates the retrieval and deserialization of Playbook Experience Properties from the specified context.
com.glide.plugin.activation_mode.override This property determines how license checks are handled when installing applications and plugins, affecting the installation process based on the selected mode.
com.glide.processing.framework.enabled This boolean property enables or disables the processing framework, affecting how tasks are handled within the system.
com.glide.processing.framework.slow_queues This property specifies queues that experience slow event processing, preventing additional job creation for those queues to avoid unnecessary delays.
com.glide.processors.aprocessor.donot_reuse_api_session It configures the system to not reuse API sessions, enhancing security by ensuring that each session is unique and not shared across requests.
com.glide.quickactions.dispatchaction_whitelist This property specifies which action types can be dispatched by quick actions, impacting how users interact with the system.
com.glide.request_manager.active This property enables the cancellation of long-running transactions by users, enhancing control over ongoing processes.
com.glide.rest.api.non_concurrent.urls This property specifies a regular expression for HTTP request URLs that restricts concurrent processing by the RESTAPIProcessor, ensuring requests are handled one at a time.
com.glide.schedules.log.level This property configures the log level for the com.glide.schedules component, affecting the verbosity of log messages generated during schedule execution.
com.glide.script.disable_es_latest_tables This property disables specific tables from being used in the Event Streaming feature, impacting how data is processed and streamed.
com.glide.script.fencing.cross_scope_access.knowledge_tables_filtered This boolean property controls the filtering of cross-scope access to knowledge tables, ensuring that only authorized applications can access specific knowledge records.
com.glide.script.fencing.cross_scope_access.shared_table_support This property defines the level of access control for shared tables when scripts are executed across different application scopes.
com.glide.script.guest.sandbox.freeze.db.ready This property enables or disables the readiness of the database for guest sandbox operations, impacting how guest users interact with the system.
com.glide.security.acl.record_operations_without_columns It defines a list of ACL Record type operations that do not allow column values, enforcing the use of table values only.
com.glide.security.check_unsanitized_html This property determines how HTML content in translated_html fields is sanitized globally, affecting the security of field assignments.
com.glide.security.oauth.jwt_signing_module_sys_id It defines the cryptographic module for JWT signing, defaulting to the out-of-the-box module.
com.glide.security.protected_table.enabled This property enables or disables the protection of specific tables within the ServiceNow platform to enhance security measures.
com.glide.security.protected_table.include_source This property determines whether the source of update or delete operations on protected tables is included in log messages when logging is enabled.
com.glide.security.referrerpolicy This property configures how much information is sent in the 'referrer' header based on the selected policy, affecting both internal and external requests.
com.glide.security.strict_read_roles This property configures the system to enforce strict read roles for data access, ensuring that only users with the appropriate roles can view specific records.
com.glide.service_portal.exclude_chat_portal_list This property defines specific chat portals that will not be available within the service portal, impacting user access and experience.
com.glide.service_portal.mobile_devices_regex This property configures a regex pattern that matches mobile device identifiers, enabling tailored experiences for users on mobile platforms.
com.glide.service_portal.tablet_devices_regex This property configures a regex pattern that matches various tablet device types for service portal compatibility.
com.glide.servicecatalog.item_creator.factory.log It configures the logging level for item creation processes, allowing for different levels of detail in log outputs.
com.glide.servicecatalog.item_creator.log This property configures the logging level for item creation events, allowing for different levels of detail in the logs.
com.glide.servicecatalog.log This property configures the logging level for the service catalog, allowing for options such as 'info' to control the verbosity of log messages.
com.glide.servicecatalog.mobile.popular_items_timeline This property configures the duration for which popular items are considered, with a default setting of the last 12 months.
com.glide.servicecatalog.view_includes_category_descriptions This property determines whether category descriptions are shown in the category view of the service catalog.
com.glide.sm.password2.conflicting_packages It identifies packages linked to Secret Groups that do not correctly reference the Password2 submodule, impacting Secrets Management operations.
com.glide.sn_help.empty_panel.message It configures the message shown in the help panel when there is no available help content, enhancing user experience by providing context.
com.glide.sn_help.enabled This property activates the help and guidance API, allowing users to receive contextual support within the ServiceNow interface.
com.glide.sn_help.panel.show_feedback This property controls the visibility of feedback options for documents within the help panel, impacting user interaction and support.
com.glide.sn_help.panel.show_search This property controls the visibility of the search icon in the help panel header, enhancing user navigation and support access.
com.glide.snap.enable_scan This property activates Antivirus scanning to protect the system from malicious files and threats.
com.glide.snap.infected_download_allowed This property enables the downloading of attachments in scenarios where the Antivirus scanner is offline, ensuring continued access to files.
com.glide.soap.guest_user This property defines the user ID for executing SOAP requests when no authentication is provided, allowing for controlled access through role assignments and ACLs.
com.glide.stats.storage_disk_usage.information_schema This boolean property affects the querying method used by the StatsGatherer job for gathering table statistics.
com.glide.sys.fencing.rca.source_handler.jelly_phase2_ui_macro_detection This boolean property determines whether the system detects Jelly Phase 2 UI macros, impacting how UI elements are processed.
com.glide.sys.ip_geolocation_enabled This property enables geolocation-based language detection for guest users based on their IP address.
com.glide.sys.log.source.enabled This property controls whether source logging is active, affecting the visibility of log entries related to their origin.
com.glide.sys.user_hash_salt This property configures the salt used in the hashing process for user passwords, enhancing security against attacks.
com.glide.system_parallel_job.thread_run_time This property configures the maximum run time for system parallel jobs, influencing how long these jobs can execute before being terminated.
com.glide.transaction.run.with.master This property configures the execution context for transactions, enabling concurrent processing by using the main GlideSession when set to true.
com.glide.ui.content.js_content_access_decider.source This property determines the source used for evaluating access to JavaScript content within the ServiceNow environment.
com.glide.ui.diagnostics.load_balancer.max_nginx_weight It configures the upper limit for the nginx weight shown in load balancer statistics, impacting how load distribution is monitored.
com.glide.velocious.jrobin.disable_jrobin_writes This property disables write operations for JRobin, ensuring that data remains unchanged in specific scenarios.
com.glide.web_service_outbound.impl.codesigning.tracking This property activates tracking for code signing events related to SOAPMessageV2, helping to maintain oversight of code integrity.
com.glide.workflow.on.global.table This property determines whether workflows can run on the global table, affecting how global records are processed.
com.glide.xml.http.non_concurrent.processors This property specifies the XML HTTP processors that are restricted from executing concurrent transactions per HTTP session, impacting how requests are processed.