com.glide.cs.agent_transfer_msg Sets the message shown when an agent leaves a chat during a queue transfer. The default, “{0} has left.”, inserts the agent’s name in place of {0}.
{0} has left.The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | It configures the notification message displayed to users when an agent leaves a chat session because of a queue transfer, allowing for personalization with the agent's name. |
|---|---|
| What area does it affect? | Chat functionality |
| What does the default mean? | The default value is "{0} has left.", which is the baseline setting used unless it is changed. |
| When should you review it? | Review this property when customizing chat notifications or adjusting user communication during agent transfers. |
Raw metadata from the property record.
| Property name | com.glide.cs.agent_transfer_msg |
|---|---|
| Sys ID | 8904960c5375201055eeddeeff7b1275 |
| Type | string |
| Application | Global |
| Default value | {0} has left. |
| Description | The message that is sent by the system when an agent leaves the chat because of a queue transfer. There is one available substitution for the agent name. Example: {0} has left. |
| Updated | 2024-05-25 03:39:03 |
Official references and nearby text excerpts where this property appears.
com.glideOther properties in the same namespace.
com.glide.core_ui_components.java_endpoints.acls_loaded
This boolean property controls the loading of ACLs for Java endpoints, enhancing security during system upgrad
com.glide.creator_studio.apptype.selection.disabled
Enabling this property prevents users from selecting an app type in the Creator Studio app creation flow.
com.glide.creator_studio.template_deny_list
This property filters out specified sc_template records from being displayed in the RequestFormSchema, affecti
com.glide.cs.advanced-chat-popover
This property controls the activation of the smart chat popover component, which improves user engagement on t
com.glide.cs.ai_search.max_regular_result
This property defines the upper limit for the number of regular AI search results shown, allowing values betwe
com.glide.cs.aia.default_agent_persona
This property sets the default communication style for agents, promoting professionalism and clarity in their
com.glide.cs.ais.async.search.fdih.thread.mode
This property specifies whether AI Search actions should execute using the Virtual Agent thread or the platfor
com.glide.cs.allow_ai_agent_type_autolinking
It configures the system to allow or disallow the automatic linking of AI agent types, impacting how AI agents