com.glide.cs.clear_conv_end_after_agent The com.glide.cs.clear_conv_end_after_agent property determines whether conversation endings are cleared after an agent's interaction. Admins should review this setting to manage conversation history retention effectively, especially in customer service scenarios.
trueThe answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | This property, when enabled, clears conversation endings following an agent's response, impacting how conversation history is stored and displayed. |
|---|---|
| What area does it affect? | Conversation Management |
| What does the default mean? | The default value is "true", which means this behavior is enabled by default. |
| When should you review it? | Review this property when adjusting conversation history settings or optimizing customer service workflows. |
Raw metadata from the property record.
| Property name | com.glide.cs.clear_conv_end_after_agent |
|---|---|
| Sys ID | 4c734175ff790310965bffffffffff83 |
| Type | boolean |
| Application | Global |
| Default value | true |
| Description | Not stated |
| Updated | 2026-07-01 04:26:40 |
Official references and nearby text excerpts where this property appears.
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