com.glide.cs.enable_auto_resolution Enables the platform's auto-resolution feature. Because it defaults to true, automatic resolution is active unless the setting is changed to false, which disables the feature.
trueThe answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | This property activates the auto-resolution feature, allowing the system to automatically resolve incidents and requests based on predefined criteria. |
|---|---|
| What area does it affect? | Incident Management |
| What does the default mean? | The default value is "true", which means this behavior is enabled by default. |
| When should you review it? | Review this property when assessing incident resolution workflows or troubleshooting resolution issues. |
Raw metadata from the property record.
| Property name | com.glide.cs.enable_auto_resolution |
|---|---|
| Sys ID | b592097d531210107a1cddeeff7b120c |
| Type | boolean |
| Application | Global |
| Default value | true |
| Description | Enable auto-resolution feature |
| Updated | 2024-05-25 03:39:07 |
Official references and nearby text excerpts where this property appears.
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