Property reference

`com.glide.cs.fdih.interactive.timeout`

Sets how many seconds a Virtual Agent topic waits for an FDIH response. With the default of 120 seconds, the invocation stops waiting when that period expires.

Default: 120
Type: integer
Application: Global
Category: AI, Analytics & Virtual Agent

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do?	This property defines the timeout duration in seconds for waiting on FDIH responses during Virtual Agent interactions, impacting how long users wait for replies.
What area does it affect?	Virtual Agent interactions
What does the default mean?	The default value is "120", which sets the baseline numeric behavior for this property.
When should you review it?	Review this property when adjusting response times for Virtual Agent workflows or troubleshooting timeout issues.

Out of the box property record

Raw metadata from the property record.

Property name	`com.glide.cs.fdih.interactive.timeout`
Sys ID	`852906f401060110fa9bc9f4f5ca6d51`
Type	integer
Application	Global
Default value	`120`
Description	When invoking FDIH from a VA topic, stop waiting for a response after this timeout. The timeout is defined in seconds.
Updated	2024-05-25 03:54:53

Sources

Official references and nearby text excerpts where this property appears.

Brazil docs Specify the action workflow timeout ↗

Context preview Snippet 1

... companies with which they are associated. 384 Before you begin Role required: admin Procedure 1. Navigate to All. 2. Enter sys_properties.list in the filter. 3. Select New to add the com.glide.cs.fdih.interactive.timeout property. a. On the form, fill in the fields. Field Value Name Enter the system property name: com.glide.cs.fdih.interactive.timeout. Description Enter an explanation for this property, such as: Virtual Agent Workflow ...

Additional source link Another external reference for this property

Open reference

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