SN System Properties Reference
Property reference

com.glide.cs.general.data_is_sanitized_message

The property defines a system message displayed when a requester inputs sanitized data. It informs users that sensitive information has been cleared from the chat history, ensuring transparency and security.

Default
You have inputted sensitive information and it has been cleared from the chat history.
Type
string
Application
Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? It configures the message shown to users when their input contains sensitive information that has been sanitized.
What area does it affect? User Interaction
What does the default mean? The default value is "You have inputted sensitive information and it has been cleared from the chat history.", which is the baseline setting used unless it is changed.
When should you review it? Review this property when updating messaging for user data handling or privacy compliance.

Out of the box property record

Raw metadata from the property record.

Property name com.glide.cs.general.data_is_sanitized_message
Sys ID 9b55ade053123010768bddeeff7b129e
Type string
Application Global
Default value You have inputted sensitive information and it has been cleared from the chat history.
Description System Message visible for if requester inputs data that has been sanitized.
Updated 2021-09-09 21:35:05

Sources

Official references and nearby text excerpts where this property appears.

More in com.glide

Other properties in the same namespace.

com.glide.cs.general.bypass_business_rules_on_read It prevents business rules from executing on Virtual Agent queries for certain tables, allowing for uninterrup com.glide.cs.general.chat_survey_verification_message This property defines the message displayed to users for verifying the accuracy of their survey responses in c com.glide.cs.general.closing_message It sets the message shown to users when a support chat session concludes, enhancing user experience and commun com.glide.cs.general.data_is_sanitized_agent_message It specifies the text shown to users when their sensitive messages are sanitized for privacy reasons. com.glide.cs.general.error_message It sets the default error message shown to users during technical difficulties, impacting user communication. com.glide.cs.general.live_agent_handoff_error_message It specifies the message shown to users when they attempt to connect with a live agent who is not currently av com.glide.cs.general.live_agent_handoff_message It configures the text shown to users during the handoff to a live agent, impacting user experience during sup com.glide.cs.general.msg_delay This property previously controlled the delay for messages but is now obsolete, with its functionality replace

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