SN System Properties Reference
Property reference

com.glide.cs.general.multi_file_invalid_image_msg

Sets the message Virtual Agent sends when an image is expected but the user uploads another file format. The default text says an image is required and includes a placeholder for the uploaded file name.

Default
{0} : Incorrect file format - image expected.
Type
string
Application
Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? It configures the message shown to users when they upload a non-image file in scenarios where an image is required.
What area does it affect? Virtual Agent interactions
What does the default mean? The default value is "{0} : Incorrect file format - image expected.", which is the baseline setting used unless it is changed.
When should you review it? Review this property when customizing user feedback for file uploads in the Virtual Agent.

Out of the box property record

Raw metadata from the property record.

Property name com.glide.cs.general.multi_file_invalid_image_msg
Sys ID b4d6c27453311110657addeeff7b12ff
Type string
Application Global
Default value {0} : Incorrect file format - image expected.
Description The message that is sent by the system when VA expects an image and user uploaded a file in different format
Updated 2024-05-25 03:39:07

Sources

Official references and nearby text excerpts where this property appears.

More in com.glide

Other properties in the same namespace.

com.glide.cs.general.live_agent_handoff_error_message It specifies the message shown to users when they attempt to connect with a live agent who is not currently av com.glide.cs.general.live_agent_handoff_message It configures the text shown to users during the handoff to a live agent, impacting user experience during sup com.glide.cs.general.msg_delay This property previously controlled the delay for messages but is now obsolete, with its functionality replace com.glide.cs.general.multi_file_download_failed_msg It configures the failure message shown when the Virtual Agent cannot download an attachment from a given URL. com.glide.cs.general.multi_file_size_exceed_msg It configures the error message shown to users when their uploaded file surpasses the maximum allowed size, en com.glide.cs.general.multi_file_snap_scan_failed_msg It configures the notification message sent when a file scan job fails due to infection detection. com.glide.cs.general.multi_file_snap_scan_timed_out_msg It configures the timeout message for file scan jobs, allowing customization of the notification sent to users com.glide.cs.general.multi_file_try_uploading_again_msg It configures the prompt message shown to users when they need to retry uploading a file after a failure.

All 838 properties in com.glide →