Property reference

com.glide.cs.llm.default.Language

The com.glide.cs.llm.default.Language property sets the default language code for LLM utterances in ServiceNow. It is crucial for ensuring that user inputs are translated correctly during conversations, typically defaulting to English.

Default
en
Type
string
Application
Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property specifies the default language for dynamic translation of user utterances in LLM-enabled conversations, impacting how interactions are handled based on user language preferences.
What area does it affect? Dynamic Translation Settings
What does the default mean? The default value is "en", which is the baseline setting used unless it is changed.
When should you review it? Review this property when configuring language preferences for user interactions or enabling dynamic translation features.

Out of the box property record

Raw metadata from the property record.

Property name com.glide.cs.llm.default.Language
Sys ID e45b83f7c383311096674f877840dd7d
Type string
Application Global
Default value en
Description Default language code for LLM utterances. When DTVA is enabled for a conversation, utterances from chat requester will be translated to the language code specified here. In most cases this should be 'en'
Updated 2024-05-08 17:11:51

Sources

Official references and nearby text excerpts where this property appears.

Context preview Snippet 1
... conversation and the conversation continues in English. If the user selects Yes, the user prompt is translated to the default language. The default language for LLM conversations is within the com.glide.cs.llm.default.Language system property. All topic matches are translated dynamically into the user's conversation language and © 2026 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks ...

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