com.glide.cs.no_topic_sorry_message Sets the apology text the bot uses when it cannot match a request to a topic. For voice-channel interactions, the default response is “I am sorry but I didn't understand your request.”
I am sorry but I didn't understand your request.The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | It configures the text shown to users when their inquiries do not match any available topics, enhancing user interaction. |
|---|---|
| What area does it affect? | User Interaction |
| What does the default mean? | The default value is "I am sorry but I didn't understand your request.", which is the baseline setting used unless it is changed. |
| When should you review it? | Review this property when updating user-facing messages or improving customer support interactions. |
Raw metadata from the property record.
| Property name | com.glide.cs.no_topic_sorry_message |
|---|---|
| Sys ID | bf6ca8aa3b1123009cbbcea234efc463 |
| Type | string |
| Application | Global |
| Default value | I am sorry but I didn't understand your request. |
| Description | No Topic Found Sorry Message |
| Updated | 2024-05-25 04:04:27 |
Official references and nearby text excerpts where this property appears.
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