Property reference

`com.glide.cs.offglide.published_message_types`

The property com.glide.cs.offglide.published_message_types specifies the action message types sent to off-glide chat requesters. Admins should review this setting to ensure the correct messages are being communicated to users during chat interactions.

Default: System,OffGlideTopicFinishedActionMsg,OffGlideAgenticExecuteActionMsg
Type: string
Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do?	It defines which action message types are published to off-glide chat requesters, impacting user communication.
What area does it affect?	Off-glide chat messaging
What does the default mean?	The default value is "System,OffGlideTopicFinishedActionMsg,OffGlideAgenticExecuteActionMsg", which is the baseline setting used unless it is changed.
When should you review it?	Review this property when configuring chat interactions or troubleshooting message delivery.

Out of the box property record

Raw metadata from the property record.

Property name	`com.glide.cs.offglide.published_message_types`
Sys ID	`2bf3f48653573210681c9b0a10e5e6ae`
Type	string
Application	Global
Default value	`System,OffGlideTopicFinishedActionMsg,OffGlideAgenticExecuteActionMsg`
Description	A list of the action message types that are published to off-glide chat requesters.
Updated	2026-03-12 09:34:06

Sources

Official references and nearby text excerpts where this property appears.

More in `com.glide`

Other properties in the same namespace.

com.glide.cs.now_assist_panel.translating_message It configures the message shown to users during the dynamic translation of chat interactions. com.glide.cs.oe_skill_executor_id" This property sets the identifier for a specific Virtual Agent topic, impacting how skills are executed within com.glide.cs.offglide.excluded_messages This property defines a list of system messages that will not be published to users in off-glide chat sessions com.glide.cs.offglide.handshake.use_simplified_path This boolean property enables or disables the use of a simplified path for off-glide handshake communications, com.glide.cs.on_error_connect_to_agent When enabled, this property redirects conversations that encounter errors to a different Live Agent for resolu com.glide.cs.one.api.disabled This property disables the One API feature when set to true, affecting how API requests are processed in the s com.glide.cs.one_extend.disabled This boolean property controls the activation of extended features in the One ServiceNow API, impacting how th com.glide.cs.one_extend.enforce_timeout_for_llm This property enables the enforcement of OneExtend timeout during LLM calls, affecting both pre-processing and

All 736 properties in com.glide →