com.glide.event_handler.auto_resolution Selects the event handler for Auto-resolution events when a task is assigned to a virtual agent. By default, the configured handler is com.glide.cs.qlue.module.worker.AutoResolutionEventHandler.
com.glide.cs.qlue.module.worker.AutoResolutionEventHandlerThe answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | This property configures the event handler responsible for managing auto-resolution events triggered by virtual agent task assignments. |
|---|---|
| What area does it affect? | Event handling and automation |
| What does the default mean? | The default value is "com.glide.cs.qlue.module.worker.AutoResolutionEventHandler", which is the baseline setting used unless it is changed. |
| When should you review it? | Review this property when configuring or troubleshooting virtual agent task assignments. |
Raw metadata from the property record.
| Property name | com.glide.event_handler.auto_resolution |
|---|---|
| Sys ID | 59909fd573413010f14a063f34f6a753 |
| Type | string |
| Application | Global |
| Default value | com.glide.cs.qlue.module.worker.AutoResolutionEventHandler |
| Description | Event handler to process Auto-resolution events (task.assigned_to.virtual_agent) |
| Updated | 2024-05-25 03:38:59 |
Official references and nearby text excerpts where this property appears.
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